Customer Ratings & Reviews

Have had this a little under a year(purchased 8.17.20), used it a few times cuz it’s just my controller for whenever I’m not playing keyboard and mouse games. The paddles on the back are not comfortable at all. The controller has the worst drift I have ever seen, it goes up down, literally making my character wiggle back and forth on the screen, drift started a few days ago (4.8.21). Sadly it’s the worst gaming product I’ve ever owned. 170$ for an unusable controller. Absolute garbage.

This series is defective, the Y button on these do not work. I have to exchange another defective controller again.

This controller is no where even close to good for how much Microsoft is asking fr it. The analog sticks are not good quality and drift way too much. The same problem was for the 1st Gen and they seem to have not fix that issue.

So far it’s been a pretty good controller, not sure it’s worth the price unless you play a ton of competitive games

Buttons stopped working in less than two months, No

I have had this for less than two months and it already has stick drift

When this controller works its amazing but out of 3 ive recieved 2 of them had problems and even now the one ive just recieved in about 4 months the left thumb stick click stoped working.

The left stick has bad drift up and down. Had the first Elite controller and same thing happened. This one began just outside of warranty. Ridiculous for something this expensive.

Replaced 3 times. each time had issues with the Y and a button not being able to be pressed. stick drift out of the box. a joke for the price

Im pretty sure i got a defective unit. The Bluetooth would not connect. I tried a few fixes i found online but nothing worked. I have a ps5 controller and a couple of other xbox controllers all of them worked fine over Bluetooth. The controller feels good in the hand and its good quality. The back paddles are great. It worked fine if i plugged it in with the provided usb c cacble. But i paid almost 200 for a wireless control i expect to be able to use it without wires. Returned it. Thankfully best buy has hassle free reurns. Gotta love em.

Didn’t like that you had to buy the back paddles, never opened the box to use it because I had to purchase the back paddles

this aged poorly, at least for me. out of box it worked well enough, with the only issues being sticking keys. I've taken pretty good care if it this far, putting it back in the case between uses and never mishandling it in any way. now, however, the bumpers require HARD presses in order to get any kind of response, the ends of the hair trigger locks have fallen off, and the d-pad has began to stick. I was hoping that in terms of durability, this would be able to outlast the factory controller shipped with my xbox, especially when this is nearly a third of the price I paid for my console, but it seems that that isn't going to be the case.

The face buttons are sticky, loud, and anything BUT elite feeling!!

Worst controller I ever bought had to return 1 that the b button stopped working got another one 2 weeks in and it has horrible stick drift worst purchase

This controller not only amplifies your game, but your ability to be quick and fast and reaction time due to the fact you don't have to move your finger it is absolutely amazing

Broken right after warranty was up. Microsoft can care less. For something that is used so much you would hope they would engineer it better. Moral of the story here, for this specific product BUY the BB warranty.

Over time this controller has continued to had problems. For the price I would expect the controller to last longer that 6 months. Won’t turn off and the left thumb stick does not properly function.

I had to exchange my product for a new one 5 times, sticks came out all with drift, really a shame. It's sad that it is a good design controller but with such low quality materials

absolutely horrendous quality control. First controller immediately went back due to the "A" button not working correctly. Second controller has the exact same issue and feels like it was put together by the loose goose foundation to boot. Not driving back to best buy to deal with this one going to send it back to MS and hope they can send me another $200 that will actually function correctly. I went through 5 of the Version 1 elite controllers due to various buttons breaking straight out of the box or within a month or two of use. This company makes the worse products I have ever used period.

Buttons stuck, returned it. Tried using for several days hoping it would break in, buttons never improved. Also tried using rubbing alcohol. Very disappointed.