Customer Ratings & Reviews

Great controller. Breaks right after the year mark. Finding a replacement, not spending my $$ on this controller anymore.

Bought this as a open box thinking it would be a good deal and it wasn’t the right side joy stick is broken and Best Buy refused to take it back even though the review on it was in like new condition.

Came out of the box with a faulty Y button. These have notorious problems I found out after buying

The right bunper was inoperable and i had to return it

Arrive out of the box with a sticky A button. Button would literally be stuck in the down position. Returned for refund. Great job updating the elite controller Microsoft!

works well but once you hook up a headset you can hear the headset BUT if i hook up my headset to the cheaper model controller i can hear.. sucks that i spent this much to not hear but whatever

The right shoulders button doesnt work well. I have read forums that state it is a common problem.

Battery life is horrible and the buttons are stuck

I'm very disappointed to say that this controller is an absolute piece of junk. We have 2 of the Series 1 controller's and they held up with lots of game play for a very long time. The only reason why we purchased this controller is because it was to be a better, upgraded version of what our son already owned. We have him the Series 2 controller for Christmas (4 months ago) and at this point, the left joy stick has completely stopped working, the back bumper no longer works, and at this point it's just a very expensive piece of decor. We have not received what we paid for, that is for certain. Would love to return it!!!!

Love the versatility. Its taking a little getting used to it because its bigger in the hands than the nintendo gamepad im used to but it offers so much more. Learning curve

I had the first Elite for 4 yrs with no issues. The Elite 2 lasted just 92 days before the left stick died on me. I have recently decided against Elite controllers and have went with Scuf. I’m not looking back.

I have purchased this controller twice now and returned it twice now. The first time I noticed the X button was hit or miss. Occasionally when I pressed it, it didn’t register. The second time was the same issue with the A button. Both times within a few days and < 10hrs of use. I wouldn’t recommend this controller. Should be top of the line quality for the price.

Garbage controller, bought it day one and it gained stick drift; really bad after owning for about five months, would not buy another high end Microsoft product.

Had stick drift 2 months after use, as well as the left trigger only sensing half the time.

The levers fall off, they don't move very well and they fail.

Horrible dosent even hold up anymore. Bought it and the controller started drifting not even 2 weeks later

Very cheap made product for the price! Microsoft needs better quality assurance on the cost of this product. I’ve had the side grips come off after 2 months and I’ve had to Gorilla glue it back on. After a year and a half the left analog and dpad flickers up and down or left and right while attempting to traverse the menu! This product needs to be made better it’s unacceptable! Don’t waste your money you’ll be unsatisfied!

Definitely should not brake for $180. This is not a good product. They meed to make them better

when i bought this controller it was sealed and everything but still had stick drift for skme reason

The features of this controller are nice and it’s a solid feel. Unfortunately I’ve have problems with connectivity and power cut outs while playing games. Very irritating. I would buy another but the bugs are too annoying.