Customer Ratings & Reviews

I love and have had every elite controller at this point but the durability of them has gone down hill. My last 2 didn't last two months. Left bumper broke on one and the rubber covers on my latest one fell off. To top it all off I bought the warranty knowing there temperamental. But when I went to use it my replacement was "lost it the mail" and they had to refund me. Still haven't got my money back or a replacement controller.

Purchased on release date, 2months later power button is broken causing controller to turn off itself every couple seconds. Even when using a charging cable. Purchased product replacement from best buy and they have been sold out for months and associate at the store said no idea when or even if they are getting more. Go with other brands or get a replacement warranty with a store that will actually stock them when you need to replace.

Great value for the Elite 2. Night and day using this vs a standard controller, especially for FPS.

This high end Xbox controller died in under a year. I’m 65 and I only game a few times a month so I’m beyond disappointed. I build my systems (ex IT tech) for myself, family and friends. So as highly recommended as this controller was it’s hard to believe it died in under a year with only minimal use.

I love everything about this controller except for the fact that the thumb stick L3 button breaks after 3 months. I keep having to return it to best buy and pay another $50 each time for the protection plan everytime it breaks. Ive had 2 that had the Right bumper break and 2 that had L3 button break. 4 broken controllers $50 each time to get a new protection plan, $200 total thats ridiculous!

I think this was over priced with what it came with and the quality was only pretty good

Great product- I have received nothing but great reviews from the individual I purchased it for.

Happy with purchase would buy again. Best Buy needs to hire more people to help with questions.

breaks really easy just from normal use. had the left stick drifting really bad just 3-4 months in if that

Less than two weeks in, RB button does not work, ton of stick drift, completely unsatisfied

I just bought this controller and the A button doesn't register sometimes it's annoying

Controller worked fine until the LB button wouldn’t work. LB and RB buttons not working over time, is a known issue. Usually craps out after the warranty is done.

Bought it on 1/8/2020 and its already broken on 1/30/2020 the left stick will only work when pushed up 3/10 times. Bought the protection that we paid $39.99 for to get it replaced and now i have to spend an extra $39.99 to protect the next one. Just buy a regular controler. Theyve lasted much longer and are exponentially cheaper to replace.

Easy to use and helps gameplay! Love the mapped bottoms on the back and fast trigger response

Worked well, but didn't have rubber nubs on bottom, right bumper and trigger went, and an about to send out for service.

not impressed just to lazy to return. last one i buy

left stick starts drifting after 8 months of purchase. Called MS customer service for warantty repairing and after 10 days of waiting they returned me controller as-is without any repairing. Never buy any crap from microsoft

Was talked into buying an box controller, all of the accessories were missing, even though it was rated as excellent condition. It was also very dirty.

Imput lag set in 5 months into use (second one in 8 months) i do not recommend this controller for longterm or competitive use, the return policy is GARBAGE And best buy will do NOTHING but weasel more money out of you and then stick you with a broken product

It was great at first but not even 2 years later it stopped working. Unfortunately my husband loved it.