Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 11401794
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.
This summary was generated by AI based on customer reviews.
Not worth the money! Glitchy after 1yr warranty!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waist of money! Only lasted a year! Just long enough to pass the warranty that I purchased! Products don't las anymore!
No, I would not recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I wanted to replace my black one. Great product and very reliable.
I would recommend this to a friendMore expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox controller cost more money no better than the old one can’t remove the battery so when the battery goes so does your controller
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey John,
We're sorry to hear that you're not fully satisfied with your new Xbox Elite Wireless Controller Series 2. The internal battery has been designed to work without any degradation in capacity for two years. If you do experience an issue with the battery, we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Xbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his controllerBest Buy never disappoints me
I would recommend this to a friend Beware of used controller conditions
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Attempted to purchase a “Like New” used controller but the controller was in terrible condition. Unlikely somebody actually inspected it before determining it’s “like new” condition.
No, I would not recommend this to a friend- Cons mentioned:Button quality
Brand new and defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new in box and the controller a button was sticky
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Colin,
We're sorry to hear that your new Xbox Elite Wireless Controller Series 2 has an issue. We recommend exchanging it for a new one at your local Best Buy. If that's not possible, please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you need this i was not a beliver before but i am now so much better than the keybord
I would recommend this to a friend- Pros mentioned:Overall performance
Died after 1yr 10 days.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent controller, broke 10 days after warranty expired. Would not buy again.
No, I would not recommend this to a friend Expensive junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont waste your money! They wear out fast and the joysticks fail
No, I would not recommend this to a friendAmazing upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best series 2 elite controller so far and hopefully they make a 3 with new features.
I would recommend this to a friendpast returnable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the buttons is stuck and keeps moving upwards
I would recommend this to a friendIts works okay
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very good but the right bumper is starting to double click in different games.
I would recommend this to a friendGreat controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy buttons and durable design, great for an every day gamer
I would recommend this to a friend- Cons mentioned:Stick drift
Stick drift right out the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller had stick drift right out the box Would not recommend
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there is an issue with your Xbox Elite Wireless Controller Series 2. If it's within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Great controller but has bad thumb stick drift.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thumb stick drift is unbearable. Will be getting replacement with warranty.
No, I would not recommend this to a friend Not worth the money/ internal battery is bad
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this around 8 months ago the internal battery is already going out the charge gets worse and worse and now will just make the wig out when needing charging instead of alerting for low battery.
No, I would not recommend this to a friendController
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller wasn’t working right when I took it out of the box but it is of great quality
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your Xbox Elite 2 controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Worst controller I have ever purchased
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst controller I have ever purchased. The magnet for the analog sticks is extremely loose so the analog sticks contantly fly off on games that require quick movement and are geared towards more competitve players. How hard would it be to add in a twist lock for the analog sticks? Paying $200 for an overhyped controller.
No, I would not recommend this to a friendBest Xbox controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best Xbox controller I have ever owned. Quality is top notch.
I would recommend this to a friend- Cons mentioned:Button quality
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son always complain about some of those bottom is not work
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your son's Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care