Customer Ratings & Reviews

Great controller. For a month. This is my third since release and the same with all of my friends. Get the geek squad warranty of you even think about buying this. Left joystick starts wandering quickly. Then comes the right.

The controller is great, but recently the RB has stop working. I'm seeing similar reviews regarding this controller online. If your Microsoft warranty is up then you have to pay $100 for a replacement. $180 for a controller that lasted 5 months.

Horrendous. Bought 4 of these all in excellent open box condition. 3 did not work! And had to bd returned.

Bought 2 from Best Buy and 1 from Micro Center and all 3 came out of the box with stick drift in the right thumbstick.

Controller looked fine but had stick drift in both analogs and rb didn’t work. It was a refurbished one.

Purchased on 6/26. Less than 2 months, the controller has developed left stick drift and now the paddles don’t work. And I just found out there is a class action lawsuit against Microsoft. Will be returning.

Control broke within 3 months of buying it you would for the price of the control it would last longer

Controller was good and then the left stick stopped working. Could not get Bestbuy to replace it. Came to find out this is a common problem. Would stay away from this controller as Microsoft has acknowledged ongoing issues.

Controller bumpers started breaking on me and I don't believe its under warranty anymore! I read all the issues people have had with the controller and thought I lucked out and now the controller bumpers now don't work right.

Bought controller for $180 dollars barely less then a year ago and is now joystick drift is so terrible to the point controller is no longer usable would not recommend crazy to break in one year for such a high price

Terrible. Lasted all of 6 months before the left stick started drifting without even touching it. I play maybe once or twice a week and this thing still didn't last. Not what I expected for such a high priced controller.

Controller shuts off constantly during game play. Defective, must be returned. Make sure you test it before the return policy expires

After 2 gaming sessions the controller stick died And best buy would take it back AMAZON HERE I COME IVE SPENT THOUSANDS AT BEST BUY AND WILL NEVER SHOP THERE AGAIN

It was not the right color, a white one was sent. Not in original packaging

This was a Christmas gift for my son which broke 6 months later. The remote only comes with a 90 day warranty I spent triple the price to buy a better remote but should have just bought a standard remote and saved my money.

Left stick drifts and does not register full forward movement anymore. Tried calibration, firmware updates (none available), cleaning, but nothing helped. I will have to work with Windows warranty repair now :-(

This is the third Elite controller I have and I am really disappointed, the first one the RB failed second one same issue and 3rd one even worse, it has Grift and LB failed. Totally disappointed for the price .

I shouldn’t have risen my hopes up for this controller. I didn’t get a warranty because I believed they fixed all the problems after it first released. My right bumper is broken and I have to press hard in order for it to work

Charger started smoking like crazy made me bug out. Wouldn't buy again might be a knock off

I’ve been waiting for over 3 weeks for my controller. I’m being patient as the corona virus has mail disrupted. It shows no movement in the postal system since the day after it shipped. I paid a little extra to get it sooner.