Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 11401794
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.
This summary was generated by AI based on customer reviews.
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New out of box had rattling bits of what sounded like plastic moving around inside the controller
No, I would not recommend this to a friendAwfully disappointing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. The thumb sticks both started to stick and not return to center nearly immediately. I returned the controller and I think this experience will bring my time with video games to an end.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons always wear out after a while; and getting adjusted to paddles on ring and pinkie fingers takes a while. Gives you second thoughts about using regular controllers. Should be better quality for the price
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Don’t buy Open Box items -
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was missing parts(charging cord and D-Pad) - the RB button and B button didnt work. It was marked in good condition. Completely unsatisfied.
No, I would not recommend this to a friendBsd quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rubber grips were scratxhed out of the box on 2 units. Poor quality control. Not worth the money. Ill stick with the standsrs xbox controller.
No, I would not recommend this to a friendToo many defects
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thumbsticks and paddles warped and went bad within two weeks of use. It's been recalled already. Not a good product. Second one I've bought, both have tanked.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. This product has not been recalled, however we recommend contacting Xbox Support for assistance under its limited manufacturer's warranty from Microsoft. Xbox Support may be reached here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
damaged open box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first controller had a broken paddle button second controller has loose paddles and a faulty right bumper
No, I would not recommend this to a friendXBOX Junk as usual
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Typical XBOX, joystick broke inside of 3 weeks. Just buy the regular controllers. This one is junk as well. Save the money
No, I would not recommend this to a friendXBox Elite crap
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are terrible. Breaks every few months and has to be replaced. Gets more expensive every edition so even with insurance, replacement will cost you an additional cost plus the cost to renew your insurance.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. We recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Error in open box description
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box excellent item not as described. Missing all of its accessories and looked very used
No, I would not recommend this to a friendButtons suck and double click
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Teeth clean as clean as can be bot bot computing 0010100
No, I would not recommend this to a friendSo expensive for a non durable controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is so fragile, the left stick wont click when pressed just after a few months of playing with it. Bad quality
No, I would not recommend this to a frienddont buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good controller , breaks easily. ive had about 6 of these controllers and the RB button goes everytime. now the controller just turns off randomly
No, I would not recommend this to a friendFragil Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fragil controller breaks to easy not good for play competitive. (I have had 4 xbox elite 2 controllers in the past)
No, I would not recommend this to a friendPoor quality product not backed by a reasonable wa
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in mid November 2019. Left thumb stick developed a upward drift by mid April 2020. Microsoft said its out of warranty. For $170+, the controller should last longer than 5 months of casual use. DO NOT BUY.
No, I would not recommend this to a frienddont buy for aim
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.thumbstick is too loose. i can move it one mm up or down and side to side and doesnt give input. waste of money except for paddles and nice triggers. will buy another brand once available for ios gaming.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue with one of the thumbsticks on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Left thumb stick defective
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same problem with my older series one and for the money paid it should be a better product and at this point I can’t even believe they are getting away with pricing because a lot of other people have the same issues
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the left thumbstick on your new Xbox Elite Wireless Controller Series 2. We recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
I bought a used controller at Best Buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.RB button is probably damaged. USB-c cable is missing. Controller is untidy. I don’t have any problem with the product but the seller Best Buy in Manassas isn’t serious. Totally angry of this purchase.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. When purchased brand new, it comes with a USB-C cable and should be clean. We recommend exchanging it for a new one through your local Best Buy.
Hope that helps,
Chuck
Xbox Customer Care
Too bad, still poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still bad quality. This was the second that we had thinking the refurbished version was just a lemon. No, this and all our friends series 2 controllers have had issues within a month of purchase.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Buy a normal controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LB button didn’t work and RB you have to click it a few times to work.
No, I would not recommend this to a friend