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Customer Ratings & Reviews

$170.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16940 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 824 Showing 16,461-16,480 of 16,940 reviews
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good but could be better for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put it to good use, eventually got stick drift so I switched to GameSir

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller just not really for me I’m more of a PlayStation guy but if your looking for something with paddles it’s a great option

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Durability / Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one and only controller that is durable enough to withstand s substantial left and right stick 'abuse' associated with EA Hockey (Speed burst, change of direction, checking :-) etc... Used to go through 'regular' OEM controllers every few months (likely due to my lack of finesse i.e., ham hands. My first Elite Series II is still going strong w/o issue (since 2019). With Totaltech membership and the current (June 2023) $40 discount, it's hard to pass on picking up a second one. Even at $140 ish, it's still pricey, but the durability and customization options (not to mention Bluetooth functionality) make this controller a no brainer for gamers looking for one of the durable and reliable controllers on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Solid Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality a controller. My only complaint is the slight stick drift with the right toggle. For a brand new controller there shouldn’t be any issues. Otherwise, great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has a lot of metal parts making it very durable. The controller also has magnetic parts making it extremely easy to change your d pad or joysticks. Hand grips are also very nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Constant Disconnect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I love the grip, the paddles, the ability to change the trigger sensitivity, etc., the one thing that is a constant it the disconnect it always has I’ll be in the middle of a PVP game and, yet again, my controller disconnects. They say you need to make the connection to the Xbox clear of times, but even still it disconnects at least 1 out of every 3 matches I play. I’m very disappointed because out of everything else I cannot switch controllers to the one it comes with because the other functions are amazing. That’s why I give this product a 3/5. I would honestly wait until they come out with the pro 4 or 5 because it’s not going to change.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry there's an issue with the connection on your new Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the issue with Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel, Overall performance
    Cons mentioned:
    Bumpers

    Rated 2 out of 5 stars

    super high quality except for internals

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as a love this controllers quality and feel, I have just had so many problems with the bumpers not working and I have seen people all over the place with the exact same issue. I have had my controller for a few months now and it just got to the point where it is too far gone to be usable now. If this was not a problem and the controller worked completely fine then I would say this is the best controller you can buy, even after having a scuff I still loved the series 2 more but with the problems I can not recommend for now.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Dylan,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Button issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It glitches out sometimes with the buttons not sure why

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gaming control

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a issue with the joystick but over all I loved the control

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Controllwr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is good. Mainly due to the rubber grip. The paddles are a bit hard to get used to. Battery life is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controllers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller great people and great store, very thankful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great buy, was open box but works perfectly and had everything there!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the price. Great controller for the price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Best controller ever.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller to ever exist I have been playing for over 35 hours and i havent charge my controller

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Gift Idea!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Christmas gift for my boyfriend (we're both terrible at waiting, so he already has it) and he absolutely loves it. Feels great, works great and definitely give an advantage in his FPS games. Definitely pricey, but its worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect butttt….

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent my point is, after two months of use, I’m fighting with some wireless connection issues, sometimes I need to force the reset and connect via usb to reconnect to my main computer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Xbox controllers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As contractors go this one works great. Good charging and play time and the color is good also. Maybe a bigger selection of colors would be cool.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Big Improvement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first elite controller with the Xbox one elite bundle and that controller was great but had many flaws. This one has improved those flaws by far and the one I have to say was the biggest one for me was the magnetic strength of the back buttons and the thumb sticks. They constantly fell off as soon as I dropped it. This one holds them in place very well, the back buttons have better grip as well as the thumb sticks. The battery life on this on is by far superior than the first series. Sometimes I don't even have to charge it, It just works how I want it to work. However I would like to see the back buttons in future generations having a straight design due to having large hands and wanting to grip my controller firmly all around, I switch my back buttons backwards to help compensate my dexterity, but that's just me.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Devin,

      Thank you for sharing your experience and feedback on your Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its updated features and design, too. We hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller just feels more durable and well built compared to the basic controllers. Don’t use paddles but i like to ability to use them later.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gamer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son he loves it. He is a gamer always on a game

    I would recommend this to a friend