Customer Ratings & Reviews

I play FPS and sometimes I get stuck drift after a year or so. It's great to have insurance on Best Buy's products and the replacement is always super smooth and easy. Best controller hands down.

Ok it’s works really good should put on display from me to you

Works perfectly of course. Exactly what i wanted!!

Completely changes how you game. I primarily use it for FPS, and with the heightened thumbsticks your aim can increase substantially. The paddles give you the ability to never remove your thumb from the joystick, which is mainly why I got this one, and is a huge plus. The ability to customize trigger sensitivity and stop position also helps a lot. The overall build is very well constructed. No issues structurally what so ever. I highly recommend this controller if you want to give yourself a little extra edge in your gameplay.

Excellent controller! Can feel the quality that went into the product. Much better fit to the hand vs the original control from an Xbox one. Best Buy did an amazing job at answering all of my questions did so with a positive attitude and huge smile. Kudos to Microsoft for the remote design and Best Buy for thir amazing service!

This is definitely the only controller you’ll ever need

A little too heavy for my liking but it works great

I still have 2 xbox 360s, 2 xbox ones, 1 xbox one s, and also an xbox one x along with all the original controllers. They all still work really well. Only two of the ten old controllers have a slight issue with drift. They are standard stock controllers. This series 2 has such fantastic feel to it. Loved playing with it. But it seems to have slowly acquired all the problems I've read about online. Only 5 months after purchase, it performs worse than my oldest stock 50 dollar controller. Stick drifting, buttons non reactive whenever it feels like it, and disconnecting blue tooth or even hard wired. I love all of my xbox equipment, but sad to say, i wouldn't recommend this controller until Microsoft can fix the many issues it has. Microsoft should reassess where this is manufactured and consider giving the contract for it to a more qualified manufacturer.

Heavy, adjustable, feels good and comfy and the best controller I can possibly have.

These are great controllers the paddles will definitely help your game. Be careful of stick drift.

I had to replace my previous controller because of wear. It’s nice that the core is available so I don’t have to buy everything else that comes with it since I already own them. The controller itself is my favorite, most customizable in my opinion.

Really good features but very low durability. I've had like 5 of these and you really have to take care of them.

Awesome controller, my son loves it and it works well for his gaming.

Love the controller with exception of price and the stick drift issue. It's nice that Microsoft finally acknowledged that it was a problem and extended the warranty but it would be better if they would fix the issue. On my second controller in 4 months so we'll see how it holds up. A little on the pricey side when considering the quality issues they have been having.

This controller is very good, if your looking for a PRO controller, this is a good one. The battery life lasts for a long time, the grips, triggers and everything else just feels very comfortable in your hands. I definitely recommend putting the geek squad warranty just in case you have an accident OR if SOMETHING else happens....

The controller is ver durable with no problems.. best gift given to my hubby

Premium quality controller. Definitely worth the price even if you’re coming from the first elite controller. A lot more customization options

Unsurpassed customization and battery life The trigger locks and adjustable stick tension make this the best controls for FPS style games.

I love this controller. I could never go back!!!!!

We'll put together controller. It works dont expect magic