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Customer Ratings & Reviews

$174.95
Save $25.04
The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16976 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 616 Showing 12,301-12,320 of 16,976 reviews
  • Rated 5 out of 5 stars

    Great controller for Xbox gamers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. The grips do not come off like the series 1 controller. Live the charging dock for the controller. Do not need to worry about changing batteries. If you are a Cbox gamer, this is a must have.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kevin,

      We're thrilled that you love your new Xbox Elite Wireless Controller Series 2. It's great to hear that you're enjoying its built-in rechargeable battery and updated grip. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Competitive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing although it is best to get this if your looking for a competitive edge

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Junk! Failing buttons, won't charge, stick drift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on this. Microsoft hasn't learned their lesson from the first gen Elite. Plenty of people have issues with stick drift, buttons no longer registering clicks, etc. My controller is about useless right now. First off, I hardly ever use this controller. I bought it for PC gaming, and probably use it once every few months. That said, it's already worthless. - The bumper buttons fail to register unless I slam them - A button often does not register clicks - No longer charges when in the case/dock, have to use USB cable Either I'm lucky for not having stick drift, or it's just because I don't use it often enough. Either way, this controller is not worth the premium. Unfortunately I am past the warranty by one month so I can't send it to Microsoft for repair/replacement. How do ELITE controllers have a shorter lifespan than the vanilla controllers? Having owned an Elite 1 (broken) and Elite 2 (broken), I will never buy another Elite controller even if it has a 5 year warranty, because it's not worth the hassle. I'll be using 8bitdo from now on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh. 50/50 on this. Great when it works.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned 2. Both have stopped working. Updated controllers and been on Microsoft support multiple times to trouble shoot. USB stopped recognizing the second controller. Bluetooth kept disconnecting. The recommendation was to downgrade the controller software via the Xbox console due to the windows upgrade not being compatible with their own freaking ELITE controller. So basically Microsoft makes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for what I needed it for, would definitely recommend. Don’t hesitate if you’re looking for this.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Didnt last long

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great at first but didnt last long. Started getting drift 2 weeks after use

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. It’s an ok controller but have had issues with it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Still Quality Control Issues in 2022

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this controller when it works but my goodness its 2022 with Microsoft about to launch I white version of this same controller and I am about to exchange this one out for another controller due to problems. In 2020 I bought this controller and out the box it would not register when I pressed the "A" button. I remember thinking well when I can get my hands on the Series X I will try to buy this Elite Series 2 Controller again. Fast forward to Sept 2022 and I have had my Series X for a month now and the controller that came with my Series X does not register the Y button anymore. So I decided to try the Series 2 controller, verified using the Lot number that it was a 2022 manufactured model and came home to test it out. Out the box the "A" would not always be recognized, I noticed in game so I used Xbox Accessories to test out the buttons and sure enough all the buttons work fine and register in the test but the "A" button does not. Back to Best Buy to exchange. Came home with exchanged Elite 2 that had a 2021 lot number and sure enough the "A' and "B" buttons do not register with every press so I am on my way back to the store to exchange again. Stay Tuned...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome! feels professional and strong build! my only complain would be that the paddles at the bottom are place in a why that may make you pouch them in, even when you don't want too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts. We're happy to hear you're enjoying the build of the Xbox Elite Wireless Controller Series 2. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great second elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take the savings and you don’t need the extra pieces if you have an elite already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White elite

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller one of my babes faves but right bumper is not working rignt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast response times, I already had paddles laying around that worked. Would be nice if 2 were included though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, once you get setting to your liking it awesome. Plan to buy another for when we have 2 players

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought when on sale and paid a total of $49 before taxes. Now hes on a series two like i am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for one of my friends, & honestly he says that’s it’s amazing. He plays competitive Fortnite & the controller gives him a bigger advantage against the other players.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kevin,

      What a great friend! When looking for an improved user experience and optimized in-game control, you can do no better than your new Xbox Elite Wireless Controller Series 2. We're thrilled your friend has seen an improvement in their gameplay! We're glad it was a good investment for you. Thank you for sharing your feedback, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Price, Stick drift

    Rated 1 out of 5 stars

    STICK DRIFT AFTER 1 MONTH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift after 1 month with light play. Save your money or buy a scuff controller because I am dissatisfied to a max spending this much money on a terrible product. All I can do is warn others.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    DON'T PURCHASE IF YOU'RE AVOIDING STICK DRIFT!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware. If you're like me, than you bought this "high quality" controller because you were sick of getting analog drift every year or two after buying a new controller. Do yourself a favor and don't gamble on these elite controllers thinking it will fix your issue. I purchased this 6 months ago and already have severe stick drift. I even bought what I thought was a 2-year extended warranty because I was expecting this to happen, only to find out it's just some worthless $40 Geek Squad service. Best Buy will not refund this defective product. I take care of my controllers. This controller has seen minimal use and goes right back in the case after using. I don't even play shooters or racing games or anything. I play casual, easy going RPGs that don't require you slam on the sticks and still this "Elite" controller couldn't handle it. It is pretty though. If you're looking for a $250 elite paperweight this is definitely the product for you.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 5 out of 5 stars

    SERIES 2 ELITE

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Outstanding controller, battery performance is out of this world. Packed with features on features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to my son's xbox x. Makes his game play more intense and fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition With A Price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this to a casual player. This is a hefty price but if you are looking into have a slightly better advantage in fps. I would highly recommend this controller!

    I would recommend this to a friend