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Customer Ratings & Reviews

$174.95
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 16,946 reviews
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, lots of customization available for mapping and trigger sensitivity. Has a built in rechargeable battery that seems to last forever. I can start gaming in the morning and 12 hours later it still says it’s at full. I also like that you can charge it in the case with either the usbc cable or the magnetic dock. Only time will tell how long the battery will last as it ages but so far it’s the best controller I have ever owned.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's fantastic to hear that you're enjoying how customizable your new Xbox Elite Wireless Controller Series 2 is. We're glad that you're a fan of its internal rechargeable battery and long battery life, too. Thank you for sharing that Elite 2 is the best controller you've owned, and we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beast controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers out. I got 2 of them and they work great

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller, very customizable. Great feel to it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGH QUALITY, GREAT FEEL, VERY CUSTOMIZABLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just hold this controller once and you’ll immediately feel it’s worth the money, truly. Everything from the grips, to the weight distribution, to the tactile experience of the buttons, triggers, and paddles, all feel absolutely premium. Regular Xbox one controllers will literally feel like junk in your hands from now on...sorry. Of course their are numerous ways to customize it. The brilliant magnet design allows attachments like the joysticks to come off like a dream yet stay firmly attached during aggressive use. The ability to literally dial in the joystick resistance, with the included tool, is just wonderful. I have even removed a joystick and changed the related tension mid-game it’s so easy! The different heights and designs of the joysticks all have real purpose and are genuinely appreciated in various scenarios. So is the changeable distance on the triggers...game changer. Then there’s the software. I have had many controllers that were customize-able with paddles (Think PDP etc). No software is more functional, efficient or effective than Microsoft’s own proprietary accessories app. Changes can be made easily, by almost any age group, and make gaming that much more immersive. Some say that owning this controller won’t make you better but it may make gaming more fun. I think they’re wrong. I think it does both. You ABSOLUTELY DO get a performance boost from higher quality instruments. Otherwise LeBron James would wear slides and Yo-yo Ma would play a washtub bass. Just get this thing so I can stop mixing metaphors- it’s expensive but you’re worth it...and so is this wonderful controller! Happy Gaming! Stay safe - Be kind

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Drew,

      Thank you for sharing your thoughts on your new Xbox Elite Wireless Controller Series 2. We're thrilled that it has enhanced your gameplay experience and that you're enjoying its many customization features. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Elite 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller & i love the warranty that best buy offers for it. I only give 4 stars because of little things ive noticed. They do eventually get stick drift but again warranty, & then theres the issue ive had with 3 in a row of the rubber grip starts to peel up after a little while. Another personal gripe is i have big hands & it wouod be nice if the spacing for the paddles was better. It is very difficult to use all 4 with larger hands. Atleast in my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller but…

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller if you have some extra money lying around to splurge. Personally, it was a bit much for the cost, and I find it better to just grab a strike pack for the paddles and use an original Xbox one controller instead of the new one (afaik they don’t make them for the new controller right now). TLDR: get it if money isn’t an issue and you want more than two paddles, otherwise buy strike pack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller out there!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Series 1 for many hours and loved it. This Series 2 is improved in every area. The grip feels slightly off at first, but after some use, it feels great and grippy. The rechargeable battery is great and it’s awesome that you can put the controller in its case to charge. The thumb stick options are better this time around as well as the paddles. Love that you can adjust tension of thumbsticks this time around.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.. very responsive. Durable and ergonomic

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Yes. Just yes.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best controller that I’ve bought. I’ve had the normal PS4&5, Xbox one, Astro C40, Scuff, and even nycon controller. This blows them out of the water with the customizability and quality. I’ve seen reviews saying there’s stick drift after a while (I’ve had it for about a month so I cant speak on that) but I highly HIGHLY suggest this controller to anyone who’s serious about gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Pretty good, not great for price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing too special. If you have the money and really could use the additional buttons or customization, then you would appreciate all the features. I wish the rubber was a little more grippy. I haven't had any issues with mine and hoping I dont, but have heard of others having issues. I think for what you are getting, its a bit pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market for the price. Its worth every penny. I havent had no stick drift like the regular controllers bring you after a month.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization
    Best Buy Employee

    Rated 5 out of 5 stars

    Best Controller Ever

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Cant say enough about this controller from the amount of customization it gives you to the long lasting battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Upgrading my Elite control was a great decision!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned the original Elite controller for years. I have replaced parts rather than purchased this newer version, but i am extremely happy with the upgrade. This controller is lighter and feels great in my hands. I am sorry I didnt replace my original elite controller sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best remote I’ve ever owned. No stick drift and smooth as butter! Plus the worker made me aware w my protection package this remote would also be covered for any issues and if it couldn’t be fixed theyd simply give me a new ine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! best ive had, bought it a year ago and it still going strong

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Xbox Controller for Xbox series X.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the product is in good condition. I found a minor flaw, but it's lightweight, so overall, the product was in perfect condition with all the buttons and good JoyCon movement. So, overall, the product came in good condition despite being used

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Has a wonderful grip feel and very long battery life. I had the paddles left over from a broken series one elite controller so they moved right over. But the thumb sticks don’t transfer so keep that in mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels nice nice controller should have the caption button like the regular Xbox controllers but over all nice controller to have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Fantastic But...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thisbis my 4th elite controller. The controller itself is amazing but it will not stand up to the riggers of competitive play. It lasts me about a year before I start losing the RB button and about a month later I'll develop drift. The controller us amazing beyond those issues.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So so controller. The “grip” feels slick and is already peeling with moderate use. The stick clicks feel unresponsive sometimes and feels off in hands compared to standard controller. I am already experiencing some slight stick drift too and would not recommend buy this to anyone.

    No, I would not recommend this to a friend