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Customer Ratings & Reviews

$203.49

Customer reviews

Rating 4.4 out of 5 stars with 16970 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 16,970 reviews
  • Cons mentioned:
    Button quality, Stick drift

    Rated 3 out of 5 stars

    Swing and a miss for Xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight out of the box controller had massive stick drift. Both thumb sticks have serious drift and has been an issue the entire time I have owned. Did not have this issue with previous gen. Had high hopes but unfortunately this controller is not a home run, single at best.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life last for a very long time. The only thing bad about this controller is that the joystick can stop working

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great weight and feel

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I love the color. I had my last Elite controller for 4 years no stick drift. Only replaced it because the grip started peeling off.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you use this controller, you'll never want to go back to any other regular controller again. Very high quality and the rechargeable battery lasts an unbelievable amount of time. I have only had to charge it once since buying it 3 months ago. It does take some getting use to with the added pedal buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in the hands and the battery life is way better than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Sick controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed fully customizable and feels great to use. There is a small adjustment period getting used to the paddles but they’re wonderful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only controller we use. We are a gaming family and have 3 of these controllers. We love them and having Best Buy total tech is convenient to getting them fixed if need be.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good controller, I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a more premium controller and I got it. The adjustable parts, rechargeable battery, and USB-C really make this worth the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST CONTROLLOER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is one of the best I have ever used. i mainly use it for pc gaming when i dont want to use my mouse and keyboard and it does the trick for me. And it is not as expensive as the black elite 2.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    $$ but great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little exspensive but SOOOO good. If you have the extra cash or can get an open box like i did its totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digging the new features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two original Elite Controllers. I enjoyed the feel and the features but had quite a few issues with the bumpers on my first one and the second one I had started having issues with the left stick drifting a lot. Since I had the warranty plan I brought it back and upgraded to the Series 2, It feels like they upgraded the shape and it feels better than the one. The grips also feel better and seem like they have less chance of peeling off as it did with my first Elite. The shape and placement of the top paddles feel better. My favorite new feature is the extra setting on the triggers. Great for FPS and other games where it's nice to just have a quick click rather than a long pull. I also recommend the Best Buy warranty with a controller this expensive. Sure it's more expensive on an already expensive controller but paying the extra money now is worth it to be able to upgrade to a new controller down the road if needed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congratulations on upgrading to the new Xbox Elite Wireless Controller Series 2. We're delighted that you're enjoying its updated features and comfortable feel, too. Thank you for sharing your experience, and we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    It's great, but overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, but I feel like it was overpriced, even though it's being sold as a premium product. I really like the extra buttons on the back, and the fact that you can reprogram all the buttons. The extra long thumb stick is nice for extra precision. It feels good in the hands. It's heavier than the stock controllers, but not so much that it gets tiring to hold. The adjustable trigger travel distance is cool for shooters where you have to react quickly. The rubberized hand grips feel nice and keep my hands relatively cool. It comes with a nice zippered travel case with a built-in charging dock that can be used while it's in the case, or it can be removed from the case and used separately to charge the controller. I don't plan to take this anywhere, but I keep it in the case, next to my TV. I leave it closed, but unzipped, so it's still easy to access, but it keeps it from getting dust on it (I don't get time to play as often as I would like) Overall, if you play a lot of Xbox, it's probably a worthwhile investment.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to get your perspective on your new Xbox Elite Wireless Controller Series 2. We're glad that you feel it's a worthwhile investment for frequent Xbox gamers, and that you're enjoying its many customization features and comfortable grip. We hope you win a lot of gaming matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should no complaints I wish it would stay charged a little bit longer though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clearance item and worked great no issues what’s so ever and still have it.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Xbox elite controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but after a few years of playing there is some stick drift sometimes but besides that I love it. Super comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Red Hot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so that I could stop swapping batteries in and out of controllers. The battery life is crazy good. This controller looks and feels premium in every way.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good controller for anyone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a huge gamer that uses the extra paddles. However, the controller is really comfortable and nice to use. The trigger locks are even nice to experiment with in between games. However, I've heard of a couple people that have had problems with theirs right out of the box. So, if you get one that has everything working you should enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    A must for serious gamers!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a must for anyone serious about gaming. Made with much higher quality parts than the standard controller. You can feel the weight. The additional paddle controls make it great for adding a jump button so you don't have to take your thumb off the air stick.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Not what i expected but still good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do your research. The extra sticks underneath mimic the other buttons. At least on games I play there is no custom mapping. The quality is great the battery live is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a Christmas gift for my brother and it’s exactly what he was wanting. Definitely recommend

    I would recommend this to a friend