Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$203.49

Customer reviews

Rating 4.4 out of 5 stars with 16964 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 16,965 reviews
  • Rated 5 out of 5 stars

    COD player here

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COD player here. Instantly got better after using this controller. Back paddles are a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Crazy Cool Controller.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy amount of customizations. Solid feel, I have not had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best controller in the world

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've ever used. 4/5 because I've had to send it back TWICE because of issues. MS is pretty quick (7ish days on average from sending back to receiving your replacement) and I cannot play on other Xbox controllers anymore, and it makes the cool PS% dual sense feel like it's just lacking features. I HIGHLY recommend you buy the 2 year replacement plan from BB. For hassle free replacements.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hockey

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, makes gaming so much easier especially for shooter games, and sports games

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Solid controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is solid and overall the best xbox controller out right now. I only use two back buttons. If you’re looking for 4 back buttons, I’d suggest the Scuf Instinct Pro. Would also suggest getting the 2 year warranty from Best Buy because controllers are prone to having sticky buttons and stick drift over time.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is nice and the controller has some weight to it. However, the buttons get stuck after very little time using it and it becomes very annoying. Yes, you can use the paddles as an alternative but sometimes there’s games you want to play regularly. 3 stars overall.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2, but sorry that there are issues with it. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The controller is ammazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really buce control it feels ni e im my hands and im aply to play for days before it due and the chsrger is longer e ough i just needed to plug and play and i can contiue with no interruption

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 4 out of 5 stars

    Xbox Elite v2

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it when I got my third pair the 2 before that had stick drift and a button would get stuck

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item was just fine but the top buttons were sticky

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good controller bordering on great.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time will tell on the grips but it’s already way better than the 1rst version with the built in battery and included chargers and a good battery life. While not as precise as I like in the joysticks they are very good. Triggers are great with more adjustability than previous version. Overall I’d say much better deal than version one even though it cost more, if the grips don’t fall off that is, which they shouldn’t.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rich,

      We're thrilled that you're enjoying your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your perspective; we hope you have fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Don't think it's worth the price tag

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good controller but honestly we felt the standard XBOX controller was more comfortable. The elite has added trigger option on the bottom so it may be better for someone who play games which need extra triggers. We ended up using 2 or 3 times and sold it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We'll put together controller. It works dont expect magic

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Xbox controller Xbox controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller I will highly recommend it has a good grip and good weight 

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent controller with many customizationfeatur

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I can say I really enjoy this controller. It fixed many of the minor issues with the elite 1. The controller itself is the size of the average Xbox one controller. The grips feel natural and don't get in my way. The paddels, even though I don't use them, seem like they would be comfortable for someone who uses them. The battery lasts an incredible amount of time before it needs a charge, which can be charged in the case with the attached usb-c cable. Overall, I am happy I bought the elite 2, which is worth the money.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that you're enjoying the updated functionality and design of your new Xbox Elite Wireless Controller Series 2. We're glad that it's a comfortable fit for you, and that you're a fan of its rechargeable battery. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gsme Controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ten year old grandson is very hard on products and this one is holding up very well. Excellent product that I would purchase in the future and for my other grandchildren.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Spend a little extra get the full kit

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite a nice sturdy feeling controller. It weighs quite a bit more than a normal Xbox controller as it has a built in battery and is just made of heavier stuff. I wish the built in battery was removable as I play wired. All in all if a heavy controller doesn’t bother you I would get it. Swing for the complete set if you can core is nice but having all the extras would complete it.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Broken Arm

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson who is 9 years old with a broken left arm who is a total gamer but was having a difficult time playing due to his unfortunate accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever. I've used the series 1 and other normal controllers. These one is hands down amazing. Grip around the whole thing. Rechargeable battery that can dock inside the case with the charger coming in through the back. Adjustment tool to loosen or tighten the sticks. 1/4 pull on the triggers instead of a half pull. Whole thing feels sturdy with a nice weight to it. How many normal controllers have you purchased? 2 or 3? Could of bought this and definitely should. Stop buying crappy controllers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Shane,

      We're thrilled that you consider the Xbox Elite Wireless Controller Series 2 to be the best controller ever. It's great to hear that you're a fan of its comfortable grip, rechargeable battery, and updated configuration options, too. We hope you win a lot of gaming matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Buy but check the buttons

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of issues with buttons sticking and not registering, otherwise best controller ever made

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with the buttons on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    A little expensive but worth it.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hold a charge for a real long time. It’s also well made and has many options and settings you can fine tune.

    I would recommend this to a friend