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Customer Ratings & Reviews

$216.49

Customer reviews

Rating 4.4 out of 5 stars with 16952 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 16,952 reviews
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Almost a necessity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second series 2 elite. So i advise being careful, because the joystick can be prone to drifting. Other than that it feels wonderful in the hands. It gives an extra level of precision and feedback. That once you've gotten used to it there is no going back.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Elite 2 controller for the most part. If you're experiencing an issue with it, the limited manufacturer's warranty has been extended to one year. We recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an amazing grip! You can customize the xbox home botton light to whatever color you want! I highly recommend buying this controller, you wont be disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love the grips and looks cool. Only complaint is it disconnects randomly. Seemingly when I’m playing zombies and then I die. Microsoft hasn’t issued a patch yet but I’d imagine it’s a software issue as it’s not a range/obstruction issue cuz I’m 5 feet from the dock/Xbox.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Backbuttoms

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I like it, havent been able to find another controllee with the 4 back buttoms that feel like these.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great Build, Awful QC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are essentialy taking a risk buying an Elite Series 2, here are the things that may happen. 1. Triggers or buttons not working out of the box 2. Stick drift may develop 3 months later 3. The controller will work just fine Other than that, this controller is amazing when it works properly. The build is very premium compared to the regular controllers, quality control is awful. I would recommend the controller, be prepared to replace it fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but they do wear out.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like the classic feel of Xbox controllers with an upgraded feel, then the Elite 2 is for you. Though the warranty plan is recommended as most times these do start wearing out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Better version.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller. Like the new adjustments to the joysticks and the 3 adjustments for the triggers. Feels sturdier than the v1. Has connectivity issues. May just be a bug with the new xbox. Overall its a great buy if you are serious about gaming or just like to adjust the controls.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Improved quality and capability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my adult son who always bought his own equipment since he was in High School and was proud of it. I repaid his hard work and dedication to his college studies with this top of the line controller. He is extremely happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great controller for serious gamers.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller and great quality but still a bit overpriced.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox/Best Buy review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied customer here, happy with the product and service

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with long lasting battery. You never have to worry about batteries with the long lasting lithium battery. Only lasted me about 6 months before one of the bumpers stopped working. Going to exchange it for a new one soon

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller on the market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly the greatest controller ever designed. Weighs 2 to 3 times more than the other controller but when it comes to things I handle yhey have to survive usage. This controller is durable, effective, has trigger locks and multiple button presses

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller feels good in my hands. The optional buttons on the bottom give me extra control.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Best Buy Employee

    Rated 4 out of 5 stars

    Great Controller

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The feel of these controllers are awesome, I’ve used mine for almost 3 years until the right bumper only worker if I pressed in a specific spot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reviewed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you could want in a controller and more.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love that i can switch out any of the pieces when i start gettinf stick drift. Alot easier than having to buy a new controller every time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite series 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything myy kid ever wanted. He was soooo happy to get this controller!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rob1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet another great gift for grandson! He has wanted to up grade his controller for months, so it became a Xmas gift. According to him, his game skills have improved with this quality controller. Shopped around several places, prices were all comparable to each other, but availability and delivery time was best at Best Buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It is great to hear that your grandson is loving the Xbox Elite Series 2 Controller and that it is enhancing his gameplay. Thank you for sharing this with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Innovative to out of date

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this control made back paddles mainstream and for that it has its place in history. But now there are better more reliable options on the market. If you don't need the back paddles the regular Xbox controller actually has lower (better) input latency than this controller. 7ms vs 14ms, defiantly makes a difference when playing anything online competitively. I would only buy this control for its comfort in hand factor and for playing single player games now days. Also lots and lots of QC issue with button actuation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product we love this controller. The last controller lasted us five years and we expect this one to last just as long.

    I would recommend this to a friend