Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 12314874
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Weight
Great controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very solid controller with a nice weight to it. Adjustable tension in the thumbsticks is great and the charging dock inside the case was a really nice surprise. My only negatives are the lack of extra paddles being included and there not being a medium height thumbstick, the tall thumbstick is just a bit to tall for my liking.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Chris,
It's great to hear that you're enjoying the customization features and comfortable feel of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience; we hope you have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
Having issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly disconnects from xbox fot a short time mid game
No, I would not recommend this to a friend- Cons mentioned:Bumpers
Major design flaws.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm on my 4th Elite controller. The bumpers (LB/RB) always go bad so I would strongly recommend getting the protection plan. It amazes me how much we pay for these for Microsoft to cut corners. I won't bash it completely, there are some positives. The grips are improved over the series 1 controller. The additional settings are great. I love the customizable tension in the sticks. Overall they are really nice. They're one of those tools that if it breaks or you lose it you have to replace it right away. It's just unfortunate that everyone I've ever had one of the bumpers goes on it, and it's never the same one.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry if you are experiencing an issue with the bumpers on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Can break easy but nice controller to use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable especially if you think the regular controller is a little small but it’s not a huge difference. Enjoy the better and customizable parts. 100% recommend product protection.
I would recommend this to a friendVery nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ever since being able to afford one, I have always used these. The reason for the four-star is that I know in six-seven months I will need top use the warranty support for stick drift or a broken bumper. The reason why not three or lower, I have total rewards and BestBuy is good with replacement controllers.
I would recommend this to a friend- Pros mentioned:Overall performance
Go to.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller last me for at least a few years if you take care of it, and love the blue touch.
I would recommend this to a friend - Pros mentioned:Overall performance
Feels like it was made for me!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING! Had to have it. Works great, feels great.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the feel. We hope things continue to work great!
Happy gaming,
Kiernan
Xbox Customer Care
- Pros mentioned:Overall performance
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, recommend for first person shooter games.
I would recommend this to a friend - Pros mentioned:Overall performance
Best xbox controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second one of these and i absolutely love it, they feel heavy and well made have had absolutely no issues with them
I would recommend this to a friend Xbox elite controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller feels well made and durable. Would recommend
I would recommend this to a friend- Pros mentioned:Overall performance
Xbox controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller been using it for 1-2 years and have no problems
I would recommend this to a friend - Pros mentioned:Overall performance
Best buy being the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has always taken good care of my and my family
I would recommend this to a friend Five stars from me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is excellent. It feels nice in my hands. It comes with different kinds of sticks and accessories. The paddles are great and in the perfect spot for easy use. I’d recommend this controller to everyone.
I would recommend this to a friend- Cons mentioned:Button quality
ummm dont know....
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons give up after a year of use, buy at your own risk. Ps. The regular controller works better save your money :)
No, I would not recommend this to a friend - Pros mentioned:Battery life
Good improvement
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good improvement with the battery and Bluetooth. As far as “physical” upgrades go, if your gen 1 Elite controller is still performing well, then keep using it. This is for those who need to replace their gen 1 or for those who are looking into getting an Elite controller for the first time.
No, I would not recommend this to a friend - Cons mentioned:Button quality, Stick drift
Plagued with manufacturing problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off, I love this controller. This and the Series 1 are phenomenal. Problem is I've had to return it twice and the Series 1 (6 times). First Series 2 purchased in October, problems started in January. I dealt with it until March. Returned for refund because they were backordered. Got a replacement on June 5, 2020, same problem started on June 11. Returned. Didn't buy another one. The problems I encountered are as follows. Stick Drift. After using controller, I set it down and approximately 10 seconds later, the cursor would move on it's own. This was also a problem on the Elite Series one which I had to return about 6 times over 3 years. That's ridiculous. And to think the Series 2, costing $30 more than the Series 1, has the exact same issue. A second issue I had was sticky ABXY buttons. One press might register multiple presses. This started out of the box and I was hoping for a firmware upgrade to fix the issues. If Microsoft gets their manufacturing issues sorted out, I'd purchase again. If not, I will not be buying another one. And I do not recommend It.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Bryan,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. Xbox Support may be able to help. We recommend reaching out to Xbox Support for assistance under its 90-day limited manufacturer's warranty from Microsoft here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Customization, Feel
Amazing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller to have, very customizable and great feel
I would recommend this to a friend - Pros mentioned:Weight
Love this controller.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a nice weight to it, i love that it gas a built in charging. I just wish it came with the other accessories as it is missing stuff that you need to order seperately.
I would recommend this to a friend - Pros mentioned:Overall performance
Showstopper
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller. I’m not a hardcore gamer but nonetheless this controller is a far superior version of the one that comes with the console. Showstopper.
I would recommend this to a friend - Pros mentioned:Overall performance
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great for xbox and pc wish I would have purchased sooner
I would recommend this to a friend