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Customer Ratings & Reviews

$216.49

Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 16,947 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fix the “A” button problem.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why but every “A” button on these controllers stick. Overall it’s very quality, but the “A” button is annoying. Had mine for some time and it gets a lot of use, but it still continues to stick every so often.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there is an issue with the A button on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life
    Cons mentioned:
    A button

    Rated 3 out of 5 stars

    Replacement plan is a must buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller I got came with slight scratches and some white stains on the rubber grip. Maybe a Microsoft quality control problem and not Best Buy. I've had 3 of these and not cuz I've had to re buy them due to defect. My controller works great but it does have the almost usual Xbox controller problem of the A button not working right unless pressed directly down. Theres an app in the Xbox that lets you customize the controller inputs, profiles, Xbox button led color and even test for stick drift. A warranty is a must for this controller due to the chance of it becoming defective and a $60 2 year plan is better than paying nearly $200 every time you need a new controller. Charge time takes over 4 hours but battery lasts around 30 hours. Stains easily due to the coating used on the shell. So finger oils will eventually leave the controller looking nasty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for all gamer types.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great controller if you like to change configuration for different games and I also like the weight of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller for Xbox period

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grip triggers and custom profile it has it all covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Controller 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. My husband loves it. Would definetely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Sweet controler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice buy , game play is more responsive and the customizable psd are nice. Love that it is rechargeable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Elite Wireless controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son that had been wanting one of these, it wasn't on sale, however I used my Best Buy points for a discount. My son loves it & says it's awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because the regular Xbox buttons are too loud. A very comfortable controller and gaming experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Built great. I was having stick drift and this controller saved the day with quick Best Buy shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and value.Microsoft has done a great thing with giving us the option to just by the controller without all of the extras.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely love it.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works phenomenal. Love it. Many years later and I still use it

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Best worst controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller when its working stick drift not biult for longevity

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the customization with both the back paddles and standard buttons. Back bumpers aren't as solid as the PS equivalent, but it's still a hefty controller with quality build and button/vibration feedback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product. Definitely recommend. Ten OUT OF TEN

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality control, doesn’t come with back paddles, no big deal here but if looking for a true elite control not this in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't go back to using another controller. The trigger locks and rubber grips make a big difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick controller. Works as advertised. Comes with nice braided usb c to a cable, case, paddles, and assortment of thumbsticks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my 2 year old elite series 2 which was starting to feel worn out. I just took the old paddles and put them on the new one. The black and white storm trooper look is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can notice the durability between this and a regular remote

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean and sleek! Super durable I’ve bought two controllers already for gifts and both times they loved the controllers!

    I would recommend this to a friend