Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 12314874
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.
This summary was generated by AI based on customer reviews.
Wonderful Controller
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All around great controller with fantastic settings and great hand grips. 10/10 would recommend
I would recommend this to a friend- Cons mentioned:Stick drift
Incredible controller with terrible build quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly love everything about this controller with regard to the features and way it changes how I play. However, I am needed to replace the controller again after having button issues and stick drift issues. I always take great care of my tech so these widespread mechanical issues are a damper on an otherwise great controller. Definitely get the Best Buy replacement warranty for this one.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Barry,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
Xbox controller
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox controller is great. Having extra bottoms on the back of the controller helps a lot.
I would recommend this to a friend- Pros mentioned:Overall performance
I was missing out!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man oh man… how did I live before my elite controller? I can open box’s while plating and scanning? High quality and custom layout!
I would recommend this to a friend Exceeds expectations.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeds expectations. This controller should be standard equipment with new console systems. to bad this controller is so expensive.
I would recommend this to a friend- Pros mentioned:Battery life
Good Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, long battery life, if you don't want all the extras with the elite, you cannot go wrong with this.
I would recommend this to a friend - Pros mentioned:Overall performance
Best controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected the controller to have at least somethings missing since it was open box but there wasn’t anything missing and I’m glad to buy this item cheap cause it’s actually good and fun to play with.
I would recommend this to a friend - Pros mentioned:Customization
Better than Series 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the series 1 elite controller, but the series 2 is a huge step up. Integrated battery, extra customization options, and a wireless charging option - I was sold
I would recommend this to a friend - Pros mentioned:Overall performance
Free Membership EXPIRED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is great! But the free Gold Pass membership that came with it was expired! Not looking good! Maybe somebody is taking the membership code for themself. I’m asking for my free code back. Thanks!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the digital code for Xbox Live Gold that came with your Xbox Elite Wireless Controller Series 2. If this code was a promotion offered by Best Buy, we recommend contacting Best Buy Customer Care for assistance here: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001
If the digital code was packed inside the box, Xbox Support may be able to help you get a new code. Contact them here: https://beta.support.xbox.com/help/subscriptions-billing/redeem-codes-gifting/digital-code-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
Good controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is really good and I love it. I gave it a 4 star because one of the buttons fell off and it was really hard to put it back. overall it’s a great controller
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Silvia,
We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2. If you have any other issues with your controller, please reach out to our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
This helps me play Fortnight so much better!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even better than I expected! The paddles are amazing and have elevated my game so much!
I would recommend this to a friend- Pros mentioned:Overall performance
Great controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller works great. Bought open box and looks brand new.
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best controller I have ever owned. The extra buttons are very nice to have and are very easy to get used to.
I would recommend this to a friend - Cons mentioned:Price
For $130 you should still get a case & attachments
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No reason to charge so much money for a controller & not include extra accessories such as case & extra attachments
I would recommend this to a friend Brand new at half the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the elite series 2 controller on open box for half the price as new. Item arrived in 1 day from purchase and was 100% complete. (No box but had case and all pieces)
I would recommend this to a friendControllor response
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy the controller has faster response control when playing, robusk easy to handle.
I would recommend this to a friend- Cons mentioned:Stick drift
Great controller, but get the warranty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't play on any other controller if it isn't an elite controller, overall build quality is great but i had issues on where it drifted, like every other controller
I would recommend this to a friend - Pros mentioned:Overall performance
Open box
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box but works like brand new, It needed to be cleaned a little buy worth saving the money on it.
I would recommend this to a friend - Pros mentioned:Overall performance
Love this controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller! This is the second one I've purchased.
I would recommend this to a friend - Pros mentioned:Overall performance
Great controller
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Favorite controller to play any shooting games on xbox
I would recommend this to a friend