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Customer Ratings & Reviews

$201.49

Customer reviews

Rating 4.4 out of 5 stars with 16831 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 16,831 reviews
  • Rated 3 out of 5 stars

    Wish it was built stronger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Controller thumb sticks Axis need to have stronger Components Two months of gaming thumb stick issues Great Amazing casual playing player. Not for Competitor gamers for the control of the last

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite Madness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller! Better than the one I normally use! Only downfall is it doesn’t come want the triggers but it’s fine ❤️

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Controller 1 1/2 years of use.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works great. But the grip on the controller has peeled off the bottom of the unit. It seems the Microsoft has not firgured out how to fix that from the series one. I do not recommend this controller, untill the grip problem is remedied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been watching this for a while and it was finally cheap enough to actually make it worth buying. The controller is cool and definitely takes some getting used to because it’s heavier and has paddles on back unlike the regular Xbox controllers you also don’t need batteries because it’s rechargeable. I definitely recommend pay better with this controller also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great makes gaming so nice. The new grip design is nice along with the new paddle design.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A great controller with unfixable problems

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great controller but sadly, the left stick still drift badly like the last version. Won't be buying this anymore. Wasted too much money on these useless builds.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Very good price and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality would recommend but would buy the other stuff to get the full experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller would really recommend. Going to buy as a Christmas gift!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not in excellent condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was suppose to be in excellent condition and was not front rubber grip is peeling not all the correct pieces in the box it has the wrong joystick attachments in the box has double of one and one and because of that missing the short concave joystick

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought open box and disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supposed to be excellent condition. Came with the controller not charger and some whit substance like paint on the inside. Buttons still in controller. Controller looked like it was thrown around in dirty.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would definitely recommend to others

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s much different

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard for me to get used to but probably works for others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used a lot of controllers over the years, but the Xbox Elite Wireless Controller Series 2 is on another level. The grip feels premium, the buttons are super responsive, and the adjustable triggers make gaming feel smooth and competitive. Battery life is great, customization options are insane, and it honestly made a huge difference in my gameplay. Definitely worth it if you game a lot and want something that feels high-end and reliable. Easy 10/10 for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Price is a little high but is well worth it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great until rubber started peeling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved all the features of this controller but 13 months after I purchased it the rubber started peeling from it. I also use this for my PC and use mouse and keyboard for some games so I'm not an extreme user.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The thump sticks are bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it about three weeks and the thump sticks are showing wear and tear , and I don’t even play an hour a day and not every day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A Game Changer for Sore Hands

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a gamer who suffers from sore hands, I've been on the lookout for a controller that could help alleviate my discomfort while still providing the high level of performance I need for my favorite games, Fortnite and Call of Duty. Enter the Microsoft Elite Series 2 Wireless Controller. I purchased this controller from Best Buy, and I must say that it's been a game-changer. Here's a detailed review of my experience with this controller, covering everything from unboxing to gameplay. Unboxing: The Microsoft Elite Series 2 controller comes in a sleek, premium black box, with a clear image of the controller on the front. Upon opening the box, I was greeted with a high-quality carrying case, which houses the controller and its various accessories. The case is a nice touch, making it easy to transport the controller and keep everything organized. Inside the case, I found the controller itself, a USB-C charging cable, a charging dock, and a variety of interchangeable thumbsticks, D-pads, and paddle attachments. The range of customization options was immediately impressive, and I couldn't wait to try them out. Pros: Customizable Design: One of the standout features of the Elite Series 2 controller is its customizable design. The interchangeable thumbsticks, D-pads, and paddles allowed me to create a personalized controller setup that significantly reduced my hand strain during gameplay. The adjustable-tension thumbsticks are particularly helpful, enabling me to fine-tune the resistance for improved control. Build Quality: The controller feels sturdy and well-built, with a nice weight to it. The rubberized grips provide a comfortable, non-slip surface that makes it easy to maintain a firm grasp during intense gaming sessions. Wireless Performance: The wireless connectivity is excellent, with virtually no input lag. This is essential for fast-paced games like Fortnite and Call of Duty, where split-second decisions can mean the difference between victory and defeat. Battery Life: The controller's battery life is outstanding, lasting up to 40 hours on a single charge. The included charging dock makes it easy to keep the controller charged and ready for action. Cons: Price: The main downside of the Elite Series 2 controller is its relatively high price point. However, considering the quality, performance, and customization options, I believe it's a worthwhile investment for gamers who struggle with hand discomfort. Learning Curve: The level of customization may be overwhelming for some users, and it took me a bit of time to find the perfect setup for my preferences. However, once I did, it was well worth the effort. Gameplay: Using the Elite Series 2 controller has significantly improved my gameplay experience in Fortnite and Call of Duty. The customizable design has not only helped to alleviate my hand soreness, but has also improved my overall performance. The hair-trigger locks, for instance, have enabled quicker response times, and the rear paddles have allowed me to execute more complex moves with ease. Conclusion: Overall, the Microsoft Elite Series 2 Wireless Controller has been a fantastic purchase. The high-quality build, customizable design, and exceptional performance have not only made gaming more comfortable for my sore hands, but have also taken my gameplay to new heights. Despite the relatively high price, I believe the controller is a worthwhile investment for anyone looking to improve their gaming experience and alleviate hand discomfort.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fragile

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has so many problems. I purchased this controller a couple months ago and the grips are already swelling, ive had to replace it, and the internals constantly bug out, making the controller unusable until I take it apart and repair it. DO NOT BUY, the regular controllers are a much better way to go.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Must have controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, only issue is the sticks lagging and the hair trigger wearing out

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Joystick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    controller came with no drop marks but the left joystick has serious stick drift and vertical sensor is also faulty causing me to not be able to move forward in games without pressing the joystick in and the condition displayed of the controller was not this

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Zach,

      We're sorry there are problems with your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we urge you to exchange it for a new one. But if that's not possible, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft