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Customer Ratings & Reviews

$216.49

Customer reviews

Rating 4.4 out of 5 stars with 16930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 421 Showing 8,401-8,420 of 16,930 reviews
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Premium

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid control with a premium feel. Easily my favorite console controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Best Xbox controller...still need more durability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lasts longer than standard controller. About a year. Make sure you get the in store warranty.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller there is. I first needed to exchange it because one button was double clicking but great ever since!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    same problems at elite v1

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at first was very happy to feel the quality that was put into this elite v2 for the first 5 months of use. but just like v1 i started to experience the same button issues. my right bumper button doesnt work sometimes when i press it normally, so i have to press hard or double press to get it work which isnt optimal in game.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 3 out of 5 stars

    Great controller, it’s just too small

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of good feature but couldn’t get past the size of it, too small. That being said, it had a lot of attachments that made customizing it easy. All in all would recommend if you are okay with the size

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Genius control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Feels heavy and allows one to multifunction while playing. Went ahead and purchased the 2 year warranty for safety sake.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Xbox series 2 Elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a controller. An average person who just wants to play normal AAA games wouldn’t like it. The paddles get in the way, and the parts can be lost easily. The only good upgrade going from a normal controller to this, is that you don’t need batteries for this and it’s charge time is crazy. Don’t feel like you need this, this is just an expensive accessory that you might not even like.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, the paddles make game play much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best experience I’ve ever seen ever I will always use Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great but but recommend a warranty.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine so far. No drift yet. I received a 01 model. So not the updated model. Still potential for issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blue is a nice color on this controller. I like the textured grip

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great build!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using this controller. First time buying a high end controller. Controller feels very sturdy. High quality!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      From an optimized design, to hosting the most customizable and programmable user interface on the market today, your new Xbox Elite Wireless Controller Series 2 stands alone as the premier next-generation peripheral, and we're thrilled you've found it suits your needs. We're glad it was a good investment for you! Thank you for sharing your experience with the community. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Works well at first.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the series one controller and had issues with 2 over time. When the series 2 was announced, I was ecstatic to be able to game with ease and with paddles, which I grew attached too. Months later, I started to experience controller drift in the left joystick, which is a horrible issue for practically every game. I hope Xbox puts better care in future products. TIP: if you buy, buy the warranty

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Thomas,

      We're sorry that there's an issue with thumbstick drift on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller also comes with a 90-day limited manufacturer's warranty from Microsoft so if it's still within the warranty period we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best elite controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for gaming online orders arrive on time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Big jump in control

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller by recommend getting warranty just to make safe

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality, great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, controller is way more responsive than original controllers. Love the interchangeable buttons, d-pad. Triggers are amazing!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are happy to hear that you are loving the Xbox Elite Wireless Controller Series 2, especially the interchangeable buttons and triggers. We hope you continue to enjoy it, thanks for sharing!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this controller. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best controller that i have ever used

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller everything looks quality works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've ever used. The paddles in the back make it to where you don't have to take your thumb off the thumbstick.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The included paddle functionality of your new Xbox Elite Wireless Controller Series 2 is a huge feature! And, takes your in-game dexterity to a whole new level. We're excited to hear you are enjoying your time with it, and that you think it's the best interface you've ever used! We appreciate it, and thank you for taking a few minutes to share your feedback with us.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft