Customer Ratings & Reviews

Good out of the box. Has a highy quality feel, good ergonomics, and comfort. Unfortunately, it will drift and will get worse over time. Depending on what you play, it's disposable and won't last forever, especially for FPS games.

If you have a regular Xbox controller, put it down and go get your hands on an elite. You’ll never want to pick up another controller again. The craftsmanship alone changes your game. The quality of this controller feels amazing! Not to mention all the quality of life changes they’ve made to the series 2! Better textured grip, more profile customization, the ability to fine tune your stick sensitivity and not to mention never having to change the batteries again! With 40 hrs of charge time just sit back and enjoy your game and when your done, just place that bad boy right back in the case to charge it up again. What are you waiting for? Go out and get one now!

Let me start by saying I LOVE this controller. The customization, the easy charging, and being able to set the tension on the joysticks is second to none. I’ve tried all the other third party controllers that are similar to this one, and none are quite as good as this. With that being said, it isn’t without issues. The first one that I bought would randomly disconnect whether it was wireless or whether it was wired. As far as the wireless disconnects go I found out that my router was on the same frequency channels and then with the controller uses so when it would frequency hop it would kick the controller off those channels. If you research what channel the controller uses then you can set your router to use a subset of channels that are higher than it and you won’t have the issue, but it took a while for me to figure that out. Hopefully that helps someone reading if you have that problem at home. As far as it disconnecting even though it was wired to the consul I’m not sure why that was happening, but I will say it’s not happening with the second one I have now. The other issue I had was stick drift and button failure. My left bumper started not working as well and was really intermittent, and both of my six developed drift. Luckily I bought the warranty and I was able to get it replaced with a brand new one but that was in process by itself that took months. Finally one came in stock because they were never in stock because everyone is replacing them constantly, that I was able to order pay for and then Best Buy reimburse me after going through a couple of management levels although I was preapproved previously by support. Buy the replacement warranty. If you can put up with a few flaws that it has, bottom line is it is the best one you can buy and don’t hesitate to purchase.

Aesthetically a great choice… But I just purchased this less than two months ago and the stick drift is already starting…. Waste of money. It hasn’t fallen once, no any other type of damage

I game PC, Xbox, and PlayStation and have tried numerous controllers for each. I use the Elite 2 for PC and Xbox. It really comes down to what fits best in your hand, but for me there is no question. The natural fit in my hands and how the paddles flawlessly fall into place make learning four extra buttons easier than learning a keyboard. The quick shot trigger settings tailor your game-play to your style and the game you are playing. Not to mention the three layout configurations which makes swapping between games seamless. It feels like cheating to configure and customize the controller to be able to simply maneuver and shoot faster than your opponent. This may not be the one for you, but if you’re looking for a premium controller, I am willing to bet it is.

WAY TOO often I have had to buy Xbox One controllers. Generally, Xbox 360 controllers I didn't have to replace and seemed to be a sturdier design, but it seems I'm lucky if an Xbox One controller lasts more than a year or two at best. Since this was on sale, I decided to try a little more expensive model and was intrigued by the additional buttons and profiles/programmability. I do feel they were a little cheap to not include the rear paddles for these new buttons but, since that's the only negative I’ve perceived thus far, I'm still going to give it a full five rating as I can't do a half star. It has been a solid controller thus far! The rechargeable battery has certainly pleased me with how long it lasted before I had to charge it for the first time. That's a good thing because it didn't look like it had a typical user removable battery pack like Insignia's that I'm used to buying which definitely don't last as long per charge. Also, the main home button is a much better design where you don't have to press as deep for it to register. That is one of the first buttons to go bad for me--tends to get less responsive or feels like you have to press/hold harder or do multiple attempts to either get the home menu or power down options as the controller ages.

My last controller had stick drift so I went to the store to buy a new one and just as I was about to get the basic standard controller I saw this one and thought “eh screw it it’s only $20-$30 more” best decision ever because feel great and love the customization

This is a great must have controller if you play enough Xbox games. Good weight to the controller. I have no problems with the grip. Even better customization. Great battery life.

Bought this to replace an older elite controller that was drifting. Unfortunately that is the life of the elite controllers, sooner or later they will start to drift. But I love them, no other better controller for me.

Great controller with precise handling and comfortable grip. I bought it to replace an older Elite controller, so I already had the compatible additional components. It was very easy to attach the additional peripherals from my older Elite controller since this is the same - just without the components included. My older controller lasted for about 3 years with heavy use, so I'm expecting this one to be pretty durable as well. Whether you need a regular, just sturdier Xbox controller of if you want to replace an older Elite controller, then this is just right. Plus, you have the option to buy the additional components/peripherals later.

This is one of the most solid feeling controllers I've handled. The quality is on point, it feels good on hand, but the battery life on this exceeded expectations. More than a week and not having to charge it. I love the additional accessories that come with it and the carrying case makes it convenient especially for game pass on the go.

This controller feels extremely high quality and the customization options on PC and Xbox are great. The only problem is that I have had bad luck with stick drift with my first controller, but I'm not sure if it's a single unit problem or a general design issue. My replacement one is currently working great

I think this is the controller that should come with the Xbox Series X as standard, it has a high end feel, like the console, which deserves a special controller. It has incredible customization options, has a quality feel in hand, comes with wireless charger and if it lasts as long as my Series 1 controller (which still works perfectly to this day) then you can't go wrong. The PS5 controller may be better than the standard Xbox controller, but this controller trumps them all. Highly recommended despite the price.

The weight of the controller is perfect, and the black textured grips are a nice aspect of the controller. They charge fairly quickly as well, and the braided extra-long charging cables are of good quality. Overall, these are the best Xbox controllers I have ever experienced in all my years playing since the original rollout of the OG Xbox console back in 2001. Originally, I was a bit iffy about the price as I was purchasing two in total, but honestly it is proving to be a worthy investment overall. Very pleased with my purchase.

At first I really did love the feel of this controller. Add in the ability to customize your joysticks, dpads, and paddles really had me happy with the purchase. Unfortunately after only a couple months, my right bumper mysteriously stopped registering for certain presses and eventually just stopped working. After looking at forums and various reviews, I’ve noticed this is a common problem with the controller which makes me wonder if this means they released a faulty controller with a $200 price tag and didn’t care. At the end of the day, it is a very solid controller and when it worked, I loved the feel of it. Unfortunately that doesn’t justify a $200 dollar price tag when there is such a glaring issue that multiple people have dealt with. Microsoft, hopefully with the next elite controller set, this will not be an issue. If you don’t need your bumpers, this controller is perfect, but most games I play do so it’s a no go for me.

I was on the hook due to price but after purchasing I was surprised how much I enjoyed using this controller. I like the different opinions available to me. The controller itself is nice and comfortable. You have the option of changing the joysticks, triggers can be set to different sensitivity, paddles can be set for quick access during game play. You can also go into the controller settings for different joystick game play options. I don't see myself using a regular controller again. There's also a nice case with a dock to recharge your controller.

Perfect controller, i like the weight of it, doesn't feel cheap!!! Also perfect if you want to upgrade or replace a older elite controller, just transfer your part from one to the other!!

The Xbox Elite Pro Controller offers premium build quality, customizable buttons, and swappable parts for a personalized experience. Its precision, comfort, and durability make it perfect for both competitive and casual gaming. With adjustable triggers and excellent grip, it feels responsive and reliable, truly enhancing gameplay and giving players an edge.

I love this controller! The weight, the bulkiness, very durable, and yet comfortable. My main complaint is that its got a classic elite controller issue. The previous model always had problem with the bumper buttons and joysticks. This model currently has no problems with the joystick but instead the L Bumper. Elite controller buttons are always getting jammed or stuck

[Employee of bestbuy] I love the Elite 2 controller. Battery last very long... for days. Comfortable on my hands. Quality is very durable. Feels better than the standard xbox controller.