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Customer Ratings & Reviews

$203.49

Customer reviews

Rating 4.4 out of 5 stars with 16985 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 16,985 reviews
  • Pros mentioned:
    Overall performance, Weight

    Rated 4 out of 5 stars

    Best controller I’ve used

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve used! The paddles are such a game changer (ha ha). But seriously the weight, the quality are far above the standard controllers. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight
    Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Build Quality Could Be Better.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Elite because I was sick of bumpers/sticks etc. breaking on my standard Xbox controller. And for a while, these controllers performed well. They feel great, the weight is good, and the accessories/customization options are a plus. But the bumpers still don't last. Look, I'm not throwing my controller around, dropping it, or button mashing. But somehow, miraculously, Microsoft made the bumpers on the Elite controller just as poorly as the original controllers; they get mushy/break with regular, long-term use. Overall, it's a good controller. Just pay up and get the Best Buy warranty, because you'll probably need it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    So So

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. I love the weight and how it feels in the hands. I wish there was something that explained the button mapping more on the app. It claims to have all of these configurations, however I think that it boils down to the paddles are tied to the main buttons so they are not additional buttons they are just replacement buttons. What good is having two of the same button? That is lame

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Great quality and customization.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can feel the difference in quality on this controller compared to the standard Xbox ones. Even if you are not looking to use all of the features, you might have gone through two or three controllers already because they broke. Good investment to make if you are in that situation or if you do not want to keep on replacing part on your controller. The customization on the elite is endless. The four paddles feel great. The ability to tighten and swap out the joy sticks is also great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Frank,

      Thanks for sharing how much you're enjoying the Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of its customization features and back paddles, too. It's great to hear that it's been a good investment and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light. Comfortable in hands. Nice grips highly recommend if you are looking for the basic

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Great product, Better warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product, I use it every single day and have had absolutely zero problems with controller updates, movement on screen, and connectivity. The customization of the controller is fantastic and the price is well worth the gaming experience. As an added bonus, the 2 year warranty Best Buy provides for this product is the exact reason I chose to shop with Best Buy in the first place. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    I’ve my Elite controller!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older elite controller that was drifting. Unfortunately that is the life of the elite controllers, sooner or later they will start to drift. But I love them, no other better controller for me.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    An elite 1st party controller!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From a 3rd party controller to this it’s an absolute game changer. It’s slightly heavier than a standard 1st party Xbox controller but well worth it for what you get inside. The custom light mod on the Xbox accessories app is so cool to use I rock a red color and it really makes it pop with the black controller. Plus the sensitivity on the triggers is such a cool advantage in FPS games. I highly recommend this controller to any serious gamer especially if your on PC and to pair it I use an 8Bitdo adapter which is also available through Best Buy which is a much better connection than standard Bluetooth through your PC.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good game controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels great and the weight makes it feel premium. Bought the controller for the rear buttons and it works well. Xbox controller software lets you tune the controller to your liking. May be on the expensive side because a regular Xbox controller functions the same minus the back buttons and the tuning capability.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Solid Performer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the heaviest of the XBox controllers out there mainly due to a 40 hour rechargeable battery. The rubberized grips do make it a much more pleasant controller to use. Easier to hold on to. The variety of buttons and sticks is always nice and they are simple and easy to replace. Extra buttons with three button profiles to save to. With an indicator light to tell you which profile you are using. The charging hub is not large and can easily sit on top of the console. Con: Expensive!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the comfortable feel and updated customization features of your new Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of its internal rechargeable battery and lengthy battery life as well. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller! It’s heavier than a normal Xbox controller, which is nice. The rubberized grips are great for extended gameplay. It also has a great battery life so far. Overall, great controller. I would definitely recommend this to others.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super high quality product. Comes with all 4 paddles, and 4 extra joysticks depending on preference. Comes in a nice carrying case also. It’s got some weight on it and feels like a very sturdy product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Best value for money - against competition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back and forth with the scuf instinct pro. Ended up with this since I like to be able to take off the paddles. The scuf paddles are great if you use them all the time, but for certain games I like the option. Also the software is really good, gives you options. The built in battery is overlooked but I find it extremely useful and never have to think about it. Really good value for money if you can grab it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    It feels real!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is heavier than the regular Xbox controller. You can change out thumb sticks, d-pad and paddles. The thumb sticks have adjustable tension and it allows you to save four presets including the default to the controller (double the first elite controller). The triggers have three settings which are good for those needing to setup for faster shooting in games. This is a durable alternative to the original controller and totally worth the investment for serious gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should be the standard for all controllers to achieve. The amount of tweaking and customizing is insane, and only goes to show how much care Microsoft put into this controller. Travel case, charging dock, swappable d-pads/control sticks, textured grips, cables, tension tool, programmable profiles, trigger stops, paddles, I mean, I don't know what else they could do to make this thing even better. My hat goes off to you, Bravo!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've used to date. Has some weight to it and feels grippy. The software allows you to remap buttons and change the color of the x button. Id definitely spend the extra money for the case dock and paddles.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Awesome Competitive Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded my old Elite Series 2 (RB, back paddles, and B button would get stuck occasionally) for a new Elite Series 2 controller they had at the Best Buy store, and oh boy was the new one better. Now, the buttons and everything function as intended. Onto the specs. The controller is heavy, but I do not mind the weight and it is comfortable. I like the four back paddles as I do not have to remove my thumbs away from the thumbsticks to press the buttons that are on the front of the controller. This is a game-changer for me because you will have a faster response time than other players who own a regular controller and do not own back paddles. Overall, this controller is worth the price if you want a competitive edge and desire everything that is included with this version of the controller. Just be aware that it might be a defective one.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Grear controller, value questionable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should come with the rear attachments, at least. Otherwise very good - customizable inputs, nice weight, good grip.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Great Pro controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller great customization, it's a not heavier but more than makes up for the weight with extra battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Elite controller good or bad? Well...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller its self is very confortable, and easy to set up. Having the option to choose your trigger pull and analog/joystick setup/range is nice as well. My ONLY complain is the stick drift is absolutely terrible after using the control for a few months. I feel like im constantly having to go back and replace the controller cause of the stick drift on the either joysticks. Besides that the controller is very good.

    I would recommend this to a friend