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Customer Ratings & Reviews

$203.49

Customer reviews

Rating 4.4 out of 5 stars with 16985 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 16,985 reviews
  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    Excellent controller, just buy the warranty. Lol

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Elite controller. Heavier weight, textured rear grip, customizable binds, home button color, joy stick resistance, customizable trigger settings, & more. My ONLY issue is the stupid bumpers are still cheaply made. BUY THE WARRANTY!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    Amazing controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts days, everything is as promised and better. Buttons feel great, grip is amazing doesn’t feel and the controller doesn’t feel broken or cheap. You’ll know you’re holding an amazing piece of technology. Only problem is that I have had it for half a year and the bumpers are already broken, would be a huge issue but I purchased the warranty. Everyone else beware of your controller breaking easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Best xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller, i like the weight of it, doesn't feel cheap!!! Also perfect if you want to upgrade or replace a older elite controller, just transfer your part from one to the other!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization, Overall performance

    Rated 5 out of 5 stars

    Great pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great feeling controller that does what a pro should be able to do. Last 40 hours with a single charge, can be customized on the xbox and saves the data. Only draw back is you need to buy the attachments so plan for a extra 50 down the road.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good but not as good as you think

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite 2 core is a good controller, but it has a different feeling than the Elite 2 in general. Mind you, I bought the Elite 2 in 2019, and it was completely rubberized, the buttons had a very premium feel to them and such. The core, doesn’t quite have that feeling. The buttons feel good, but not the same as my old controller. That could be because Microsoft lowered their quality for everything, or it’s the because the core is their “budget” version of the elite. Or it could be they just redesigned things in those past 6 years, who knows. Either way, it does the job very well, it just feels a bit different. Mind you, for $130, I expected it to be much better!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Love this controller

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I originally bought this controller on a whim (I had a rewards certificate that was going to expire). I was originally a Playstation controller person stretching back to my PS2 as a kid, but I'm in love with the elite. The extra weight of the controller was a bit weird at first but now other controllers seem like a cheap toy in comparison. This is high quality and can take a beating as it travels with me. One word of caution: Use the included case if you're traveling with it. Because the D-pad and analog sticks are hot-swappable that means they're also removable. The analog sticks especially can and WILL fall off if you just throw this in a backpack or something. It comes with a really nice case, so just use that. I don't like the paddle buttons in the back but that's okay because you can take them off. Very happy with this purchase and I'll get another one or an Elite 3 when the time comes to replace it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Smooth!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This red Xbox controller is ! The color is bold, the feel is smooth, and it connects instantly. Super comfortable for long sessions and works perfectly on both Xbox and PC. Definitely worth it if you want something that stands out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, sleek controller. Has a nice weight to it. The buttons on the back are really convenient for fast-paced gameplay and has an ergonomic design. Love that it is rechargeable, I can go about a week between charges. My only issue is that the 'A' button has already started acting up, only about a month into my use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Decent controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good controller I do like it the build quality is there the price is a little steep in my opinion when you compare it to something like the G7 game sir only because the software does not have as much customization as I would like truthfully but battery life lasts forever never have any problems with pairing it feels like a $200 controller but it's one of those where if this controller goes out I'll probably be buying a game sir

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my original elite controller after 5 years and the new one feels better and battery lasts longer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not so "elite"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying these controllers for years. They perform very well and feel great in your hands. The biggest problem is they get stick drift within months of heavy use. I buy 2 of these every year. Other than that its an awesome controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent revision

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had and still use the original Elite controller (that one is now used on my desktop). This controller lives up to the reputation of the original and improves it. It's lighter yet more substantial when you are holding it. It has excellent battery life, and the feel of all the keys are mostly solid. I love the new size of the back paddles. Before I was always hitting them when I sat the controller down (which is a pretty big deal when watching Netflix or OneGuide video content). This one, I haven't registered a key press at all when I sit the controller down. Also, I love the charging stand. I keep the stand in my case and just charge when I'm not using it for a day or so. The case is a well designed accessory. +5 stars What I don't like, the built in batteries. I fear that eventually burn in memory will present as an issues, and I won't be able to replace the batteries -- Minus .5 stars. I also think this controller is priced too high -- Minus .5 stars. Other thoughts -- some have said the build quality is still an issue, particularly from units bought from BestBuy. I can say, I haven't had a single issue with build quality.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with your new Xbox Elite Wireless Controller Series 2. We're delighted that you feel it's an improvement on the original Elite, and that you're enjoying using it. The battery in the controller is a premium internal battery that is designed to hold its full charge for over two years with minimal degradation. If you experience an issue with the internal battery, we recommend contacting Xbox Support here: https://aka.ms/AA4w2z7

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is very comfortable and easily costumizable. Also instead of the constant need to change out the batteries this controller contains a built in battery pack you just need to charge and should last up to 1 whole day or even 2 depending on how much you game.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    The absolute best controller out there today

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the controller is expensive, the build quality and customization makes it well worth it. Once you use this controller, all other controllers will feel like cheap pieces of plastic. They’ve finally fixed the bumper issue that’s plagued Xbox one controllers from the beginning. The amount of customization you have is incredible. You can assign a button to be a shift toggle that turns other buttons to become other buttons. You adjust your triggers to 3 different settings allowing you to pull the trigger faster since they’ll be less travel. You can even adjust the thumbstick tension. On top of all that it comes with changeable D-Pad, analog sticks, and paddles. All this is packed into a nice case that allows you to charge the controller. The cradle can be removed if you so choose and you can change the controller while playing by plugging the USB-C straight into the controller. Some people won’t like the fact that you can’t change the batteries but I’ve been getting easily 40-60 hours of battery life per charge. And on a final note, you can assign button profiles to the controller and can easily swap between 3 of them this time around instead of 2. There’s even a default setting so there’s technically 4 hot-swappable profiles. Overall I highly recommend this controller to anyone who enjoys gaming. I honestly think It’ll enhance everyone’s experience, even if there’s a slight learning curve for the paddles. I’d also recommend the Best Buy warranty. The standard warranty is only 90 days and if you’re gonna be spending $180 on a controller I’d spend the extra $20-$30 for the 2 year protection plan. While I haven’t had any trouble with it yet, I’ve seen some people online have problems with theirs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending the Xbox Elite Wireless Controller Series 2 to other gamers. We're glad that its customization features, internal rechargeable battery, and durable construction has made a difference in your gaming. We hope you continue to get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    3rd one like this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for solid controller. Used paddles and sticks from older version. Parts are compatible. Nice solid weight and craftsmanship

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great! And the most comfortable controller I own. Love that you can change the sensitivity on the sticks and triggers. Haven’t had any drift issues in the year and many hours I’ve been using it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great upgrade from the previous controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 months in and I'm happy with the series 2! The smaller paddles make a big difference when your using the 4 paddles. The big seller on this model is the full grip and does it help when your playing a hot session on a FPS. So far not button or paddle problems and everything charges according. Charges last about 2x long that the previous controllers. Overall a better buy. My only grind is the previous elite controller felt heavier but that's a personal grind.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customization Great handling Great overall product and performance

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The Best Controller On The Market.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Microsoft went above and beyond with this controller. It’s super comfortable to hold, it’s a good weight and the mapping is immaculate. I love the paddles and the interchangeable joysticks. If you want to invest money into another controller, make it this one.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Controller.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this type if controller for about 8 years now. I really enjoy the weight and the button response. The customizable features are what makes it funnyo use whether its a FPS, RPG or racing. Having the buttons on the underside makes all the difference

    I would recommend this to a friend