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Customer Ratings & Reviews

$216.49

Customer reviews

Rating 4.4 out of 5 stars with 16929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 568 Showing 11,341-11,360 of 16,929 reviews
  • Rated 4 out of 5 stars

    Great except...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite 2 controller is an amazing product except for the fact that the right joystick had drift in it the 2nd day I used it. If you're unfamiliar with the term "drift", when referring to a controller, it means "a joystick that inputs movement even when you're not touching it".

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with thumbstick drift on your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please reach out to Xbox Support for assistance under the controller's 90-day limited manufacturer's warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome gift. My Nephew enjoyed it alot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Xbox one controller that you can get!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C0ntroller is comfortable when using definitely enjoy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this controller! Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Designed to fail

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start by saying this is a good controller and the battery is incredible. I've used for probably 100-120 hours total and have minimal damage from dropping it once when I first got it and that's all. However the Right Bumper decides to only work about 1/3rd of the time, conveniently this started 2 days after the warranty expired.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick Drift within one year is unacceptable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version developed serious stick drift within a year. The all black version has never had that bad of an issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift idea

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my boyfriend who loves Xbox. It lasted for 3 years and we have to get a new one now. It’s also coz he’s been using it a lot, so it still held up well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME CONTROLLER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, very comfortable and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great but expensive controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Excellent quality with lots of options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller overall, feels great while using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i bought this controller, It came with all the goods...love it

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    NOT BAD AT ALL....but...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller isn't bad... loved the battery bank and charger, just didnt like the feel of the buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this new controller! A must have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for my boyfriend and he loves it! The only downside to it that he wishes was different is that the controller can be chargeable and battery operated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC Gaming Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a PC gaming controller, i was glad to upgrade to this model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this gamepad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. A little expensive but I think worth it. Recently got into gaming on my PC. Might buy an Xbox someday, if I do, I can use it with that, too. Comes in a case and has a wireless charger, and a selection of button types if you don't like the standard ones.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox Controller .............................

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    amazing controller, Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always happy with these controllers, sturdy, sleek and amazing map controls. worth the buy if you play games where you claw the controller, and barley ending up saving your friend from a revive or just trying to stay alive. my girl got this for me and couldnt be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feel and build quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and feels good in the hands. Its nice having interchangeable thumb sticks and d-pad also. Huge improvement over the regular xbox controller.

    I would recommend this to a friend