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Customer Ratings & Reviews

$201.49

Customer reviews

Rating 4.4 out of 5 stars with 16835 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 16,835 reviews
  • Rated 5 out of 5 stars

    Excellet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a gamer, you have to get this controller. It is really well built, it is slightly heavier than a regular controller which makes it feel more serious and not like a plastic toy. The interchangeable parts add to your experience and the paddles offer new ways to play. Battery life is unbelievable, it can easily last for more than 40 hours compared to the maybe 10-15 I get on a PlayStation controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but PC support issue & no service plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but high quality and good feel. I use it with a PC via Bluetooth, Definitely an upgrade over my 360 controllers. Unfortunately the customization of the paddles on the back isn't working after I switch from USB cable to Bluetooth, so taking off a star for that. It essentially makes the paddles useless for me. So minus one star for that. Also I'd hear there was a drift issue with these so I asked if I could buy a service plan, but the clerk told me I had to pay for a Best Buy membership to buy a plan. So no plan, hopefully I can use the warranty if there is an issue. Odd when people won't take your money. I won't deduct a star for that since it doesn't reflect on the product, more of an issue with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller the quality is very good and the feel of it is nice. Would recommend. The battery life is long and the controller charges quickly. The buttons are very responsive and the paddles in the back are also very responsive and customizable. The triggers are also a nice thing on the controller and the trigger stoppers are good for fps games. Very good controller over all worth every dollar.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Adrian,

      We are happy to hear that you would recommend the Xbox Elite Wireless Controller Series 2. We hope you continue to enjoy the quality, feel, and customization options. Thank you for sharing your thoughts!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built in battery, comes with charging case, multiple replacement sticks and adjustable tension on the sticks. Controller has a good weight to it and feels solid

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the Best controllers on the market! My only gripes is that the bumpers seem to go bad after about 3 months of use, and the sticks begin to drift after about a week or so. But besides that, it's the perfect controller! (Mainly get this if you've already got the Series 2 kit with added paddles and everything already.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outdated but still great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite Series 2 shows its age by lacking hall effect or TMR sticks. Thus it is very susceptible to stick drift. Reliabilty is also an issue as well. I lucked out I guess as mine lasted about a year before getting stick drift. Battery wise its still the best pro controller Ive tried on Xbox and Ive used almost all of them. Still a decent pro controller especially if purchased on sale. I strongly recommend buying the Best Buy warranty just in case it does have issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing controller. I had an elite series one and Xbox did an amazing job on taking the best from the first series and making better for series two. The grip is better, has more options for customization as well as included battery with great life. Controller is a little smaller than first and feels great while long gaming sessions. Really worth the upgrade. Also uses a type usb c cord for charging as well as corded game play.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Justin,

      Thank you for sharing how much you're enjoying the updated customization features and better grip of the new Xbox Elite Wireless Controller Series 2. We're glad that you feel it's been a worthy upgrade, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new additions to this controller over the first Elite controller, but there are a couple things I don't like as much as the first Elite controller. Such as the buttons are a lot louder the both my Elite v1 controllers. Second and most annoying is that on the Elite v1 controller you barely have to tap the A button to get it to register on the V2 I had to return the first one I received because the A button half the time would not register and the second one is the same way if not a little worse. You definitely have to push the A button all the way down and sometimes it still don't register. The last issue is that it like many other people (mainly YouTube reviews) have mentioned it continuously disconnects from my Xbox One X. Battery life seems to live up to what is stated of 40 hrs. I do enjoy the grip of the V2 more than the original even though I had changed my back grips on my V1 with Scuff. I do recommend for those that don't have the Elite V1, but if you already have the V1 I probably would not recommend spending the money for the upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller takes alot of normal gaming abuse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. I have had everything except the scuff controller. I am a heavy gamer and use the controller for games like Fortnite, destiny and gta5. The response is snappy and I can change out the joysticks at any time depending on what game I play. The p1-p4 buttons on the back are comfortable and even if you drop it the don't fall off. The settings for the controller on the Xbox are simple for anyone to understand and yet as complicated as you want it. You can adjust the curve set presets for different games and many or other people. I only gave it 4 stars because the click on the left joystick just went out on me. I have been gaming for 5 months between me and my 3 kids for probably 5 hours give or take and it held up better then any other controller I owned. It is covered under warranty so I am getting it fixed but I would definitely and I am going to buy another.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced, not for casual games

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this controller for 4 years or so now. The RB button no longer works, i have to press down on it harder to work and this ruins gameplay. Also, the rubber grip started to wear off. There were too many buttons and accessories and for me it wasn’t worth $180. Smaller parts would eventually break. I don’t recommend for casual gamers, you are better of buying the cheaper controller for $60.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, and a lot of customization features. If you're a fan of the first one then you will definitely enjoy this one. Only downside is that it doesn't let you download controller schemes already created by other people like the first controller did. Also I had for a year and the RB button is starting to fail. Will have to be replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best for a reason

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super weighty and premium in terms of feel. Pairs quickly and works without interruptions in my experience. Battery life is great! I got about a week and a half of heavy use out of it on a single charge. Costs a lot, but totally worth it in my book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go to

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my go to controller. When you pick it up, you immediately feel the quality. I love the customization feature options with the back paddles (sold separately) as well as the trigger response options. The built in battery life last a long time with a single full charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox pro controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable controller The best controller ever made so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good controller with great software.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the controller works well. The paddles and extra thumb sticks that are included are a nice plus. Setting the controller up is incredibly easy. The best feature is battery life. I have been using this controller for a year and even while playing 15-20 hours a week I’ll never have to charge it more than once a week. The controller can also be used wired while it’s charging, so you don’t even have down time between charges. The only reason for a 4 star rating versus a 5 is because of stick drift. After maybe 3 months of regular use, I started getting stuck drift in the right analog stick. It has a warranty, and Microsoft will fix it, but you have to send off the controller for who knows how long. For a $200 controller, stick drift should not be an issue. And if it happens outside of the warranty window, you’re stuck with it. Microsoft at the very least needs to sell new pots for the analog sticks that you can replace yourself. With that being said, you can counteract the stick drift by changing your dead zone settings. Overall I’m happy with my purchase and will probably buy another one whenever this one finally bites the dust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great controller. It has three profiles which is pretty good you can set it for multiple games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice, but pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Xbox Elite controller. I'm not a heavy duty gamer, but the customization and different stick/pad options are nice. The unit has nice weight and doesn't seem to drift. Hard to say if the price really justifies the upgrade from a standard controller in my case, but if you're a serious gamer I think it would.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite has its issues but Best Buy is on it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller and I've been through a couple. For me it's less about the panels than the sheer weight of it which seems right in my hands for all the gaming I do. Elite controllers have earned a reputation for falling apart over time, especially having sticky buttons, rubber grips that unglue, etc. Best buy has made this so easy with their two year protection which I definitely bought this time on both the controllers I bought. And I'm glad I did because about 15 months in I'm about to bring mine back to the store. Because there's nothing worse than having sticky buttons on a dragon's about to decimate you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this Xbox controller from Best Buy, and I couldn’t be happier with my purchase. The controller itself is fantastic—comfortable grip, super responsive buttons, smooth joysticks, and amazing overall build quality. It feels great during long gaming sessions and performs flawlessly in every game I’ve tried. What made the experience even better was buying it at Best Buy. The product was in perfect condition, the price was great, and the staff were helpful and knowledgeable. Pickup was fast and easy, and the packaging was secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller for PC gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s heavier than a regular controller but definitely a lot more grip and customization available. It feels comfortable while gaming and having it connect to the pc via wireless usb n gaming with a 65” 4k tv is awesome. I would definitely recommend this controller for pc.

    I would recommend this to a friend