Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 12314874
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
The perfect remote!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this remote!!! Big difference using this wind plane.
I would recommend this to a friendGift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas Gifts for my 14, and 12 yo twin grandsons. They loved them and started using them right away.
I would recommend this to a friendGreat Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Dependable and resposive. Would recommend for advanced gamers.
I would recommend this to a friendSolid product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and a much needed controller. 10/10 would recommend
I would recommend this to a friend- Cons mentioned:Button quality
Just buy it new....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased an open box that was supposed to be in excellent condition. The look of the device looked well used and the right bumper was not responsive to anything other than a hard press. Had to return it to being unusable.
No, I would not recommend this to a friend Controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my grandson. He is very happy with it.
I would recommend this to a friendgood controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its been a good controller so far as long as it doesn't fall apart like they usually do.
I would recommend this to a friend- Cons mentioned:Button quality
Returned 2 out of 3
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have inconsistencies to working correctly. Buttons not reacting to presses and actions all the time. I have one that i still have that works but 2 others for family members did not work correctly right out of the box. This really needs some attention from Microsoft.
No, I would not recommend this to a friend Great features
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product in many ways RB button Works when its feels like it tho
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got this for my hubby and he just loves it works so much better and best buy had it before the micosoft store did
I would recommend this to a friend- Cons mentioned:Stick drift
Do Not Purchase An Elite Controller From Microsoft
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointed with Microsoft. Two defective controllers, and their support system was little to no help. This whole product line has been terrible from Microsoft, with a whole bunch recalled due to analog stick drift previously. Quality control has not improved at all since then. At the very least, Best Buy was great about organizing a product exchange for the first defective one when Microsoft failed to hold up their end of the bargain and the following return of the second defective one. Feel good about buying through Best Buy, but definitely avoid this product.
No, I would not recommend this to a friend Yes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good yes please thank you more letters for review
I would recommend this to a friendUnreal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best control on planet earth , took me by suprise.
I would recommend this to a friendBest controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much needed upgrade over previous model and regular controllers. Feels great and easy to use
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to hear you've noticed the many improvements we've made in your new Xbox Elite Wireless Controller Series 2! And, thrilled you've found the upgraded interface comfortable and easy to use. We're excited to be a valued addition to your home setup! Thank you for sharing your thoughts. We appreciate it, and are glad you are pleased with your purchase.
Happy Gaming,
Brad - Xbox Customer Care
Xbox elite controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to program and use. Highly recommend the replacement warrant from Best Buy.
I would recommend this to a friend- Cons mentioned:Stick drift
No
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible stick drift within 3 months of buying it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Devin,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Open box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box, perfect condition. The product came as described in excellent condition.
I would recommend this to a friendController
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good the buttons were fine and it felt good
I would recommend this to a friendGreat Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal , would be nice to buy extra accessories too.
I would recommend this to a friend5 stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the best control that I’ve ever had. Out of all the different ones I have ever bought
I would recommend this to a friend