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Customer Ratings & Reviews

$216.49

Customer reviews

Rating 4.4 out of 5 stars with 16949 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 724 Showing 14,461-14,480 of 16,949 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with the add on's. Makes game play better than the original controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality only issue is that it says controller disconnected once in a while mid game

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be warned of open box items!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this controller for the xbox as an open item, the ticket said it was in excellent condition and that means that it works and looks like new, I purchased it at a nearby Best Buy and took it home, when i opened the item it looked like a dog chewed on the controller plus several items were missing, I tought to myself that maybe i made a mistake and it was a way more than poor condition item, it was actually an item that shouldnt have been sold, on top of that the controllers serial number didn’t match the box that it came with, so someone swapped the boxes or the controller in the store and they put it on the sales floor like it was all good. Im not saying that all the open box items are messed up, im saying that a big company like Best Buy should have their employees retrained and pay close attention to what they are putting on the sales floor and don’t accept any trade-ins that are in horrible conditions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great. Still finding out new things that work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for players that play everyday! Very good for online players!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy that you are happy with the Xbox Elite 2 Wireless Controller.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller ive ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and pinpoint accuracy. This is also able to connect to other mediums via Bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth controlling

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. It’s quick, touchy but accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Till I can get my console this helped

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t get a new console so this was the next best thing to hold me over it seems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller for its money, good thing I got it while it was on sale

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is nice. There seems to be a drifting problem with the joysticks and for the price of this controller that is a bit of a disappointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality controller. Reactive to buttons being pressed and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is the best literally makes me not want to even use another controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled to hear that you are loving the Xbox Elite Series 2 Controller. Thank you for sharing this with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Well made and able to change buttons to different positions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for an advantage, go ahead and pick one of these up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely Worth It

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is the rubber on the RT and LT lock comes loose from being used.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2! Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if you're still experiencing an issue with the RT and LT trigger buttons, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Perfect controller for COD and emulators.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've ever had major upgrade from the elite one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a magical moment in the store. I will like to add that there will be more to buy from you all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great controller with amazing add ons. Definitely recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sometimes Base is best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll just stick with the regular Xbox controller. This over complicated engineering disaster has been wanting to throw it across the room like a Nintendo controller.

    No, I would not recommend this to a friend