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Customer Ratings & Reviews

$203.49

Customer reviews

Rating 4.4 out of 5 stars with 16961 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 762 Showing 15,221-15,240 of 16,964 reviews
  • Rated 3 out of 5 stars

    Not built like the 1st gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is always the best. However, this remote lasted me only like 3 months and had to return it to the store for a warranty exchange that cost me 60.00 bucks. They are not built like they use to. Buy the insurance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller. Very smooth and precise

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    The xbox button doesnt work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it out of the package, thought it was going to to work so i threw the package away. When i went to play a few days later i relaized the xbox button didt work so now i have to plug it into the xbox everytime i want to use it and i cant access hime button while on a game. What a disappointment. Make sure you double check your purchase so you can avoid this situation.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    bumpers are trash. always have been though.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it'd be nice if they could fix the freaking bumper wear out issue. but nope. it plagues all their controllers. no matter the generation, or price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow what a gaming control. I use it for the PC and Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new design is amazing excellent controller recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control great response happy I got this controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just spend the money, its a game changer for sure!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a month and now stick drift is prominent. This is my 3rd elite series 2. I finally wised up and got the warranty. They are all the same

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the purchase for all the extra features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase cant wait to play bop 4 and mw

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Gun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and easy to use. The hair trigger has 3 settings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only buy if you are really competitive.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item , usefulness depends on what games you are going to play. I would suggest mainly for someone who plays a lot of shooting games. If that's not your forte, don't waste your money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It was just what my grandson wanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He really enjoyed it. he is becoming a seasoned player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this remote. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the elite series 2 core controller its impressed me alot with all the features and i will be getting another one soon!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst controller ever!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst controller I have ever purchased. I have sent it in to Microsoft due to connectivity issue. It was sent back fixed. Now it is doing it again. I can't return it to Best Buy do to a glitch in their system. We purchased the yearly protection plan and due to this glitch they won't fix or replace.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Not durable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a really great controller until it started drifting and the bumper stopped working after 5 months. I expected better from such an expensive controller

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    OPEN-BOX yet still charged as NEW!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i was looking at the box in person it was obviously previously opened since on all sides on the back, it was secured with invisible tape, and it didnt have the plastic hanger piece used to hang the box. those are obvious give away signs the box was opened, however i still purchased it thinking i would get an open-box deal. however when i got to the cash register and explained the box issues, i was still charged full price! all because the employees didnt put a "red open box sticker". i told the cashier that it wasnt new, because if it was, it wasnt going to have invisible tape holding it together. she still told me that THEY were the ones that put the tape on it, since it was "rubbing against" other boxes. i just took her excuse and purchased it, since it was the only one left at the store. when i got home, i opened the box, and the charger was missing! and there wasnt even any paperwork about the controller at all!!! yet i was still charged full price since it was "still new. no use in adding photos since i already purchased it and took it home, but i will return it and exchange it for a real "new" one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for gamers and easy to learn to use.

    I would recommend this to a friend