Customer Ratings & Reviews

Ive been through 3 elite series 2 over the years, they typically last a year or two. I purchased this core version thinking since i had the extras for it already, i could save some money. Unfortunately right out of the box the y button and right bumper didnt work correctly. I had to return this, i dunno if its just cause it was the core controller or if it was just one in a million chance i ended up with a bad one. This experience definitely pushed me away from the core controllers.

works as advertised. wish i had a little more help explaining all the buttons but I guess i will figure it out.

Quality control on these controllers is horrible. The A button fails to register. D-Pad is wobbly to one side. And one side of the controller's rumble motors is stronger than the other side. Tried different replacements from Microsoft, and all experienced the exact same issues. So I bought this one from Best Buy, and even the controller from Best Buy is experiencing the same 3 issues.

I was very dissapointed to not get the full controller and have several less than stellar marks on the controller itself.

Having trouble with the right bumper already. It’s feels great and is great having the bottom buttons.

This is the second Elite Series 2 controller I have had to purchace, so I am hoping that it lasts longer than the first one. The design appears to be improved; namely, the grips are not seperate pieces that start to slip off after some use and then become uncomfortable. The bigger issue the first time was the joysticks drifting, so if that happens again I will have to update this review.

For a controller thats supposed to be in " excellent" condition, it didnt seem so excellent. The controller was dirty, why was it not cleaned up? It had ugly stuff all around the controller, and it also had a weird smell. Kinda dispoinnted with this purchase.

Was used , but I didn’t like the controller to much stick drift.

The back is white, which is a big turn off for me and doesn’t make any sense.

Cannot recommend spending this type of money on a controller. Experienced stick drift in less than 3 months. Upon sending it in to Microsoft to be repaired/replaced, the device they sent back was absolutely filthy, had damage and looked like it had been used for years and never cleaned. The poor quality of these devices and Microsoft sending out junk in return, I cannot recommend this controller to anyone.

Replacement controller for xbox, very nice upgrade and ability to recharge it reducing batteries used.

Everything was great until my left trigger started to get stuck. Microsoft with their bad quality control. Other than that it’s hands down the best feeling controller.

Doesn't feel much different then a regular controller. Is it worth the price no, doesn't come with then bottom pieces so over all not worth.

I cant with all honesty recomend this controler. 3 days in stick drift. Like how is that even possible. If your a sweat player like me this controler will break down and have problems garanteed. Watch vCuda on youtube for an honest reviewer of this product too. I love everything else about this controler though.

Product came up short on expectations and a bit pricey for quality.

I have now ordered 3 Xbox elite series 2 controllers and all of them have been defective. The issues have consisted of the controller constantly disconnecting from the console after being connected for 5 minutes, joystick drift, and buttons not responding. I have tried over 3 months to get a controller that works properly but each time the controller has issues straight out of the box. Customer support has been great with working with me to return the product each time but after 3 tries, I will not be ordering this product again. Until Microsoft addresses these issues I would not recommend this product to anyone, especially at the price you have to pay to get it.

I was using a Nintendo Switch controller with my PC, but due to drift issues, I decided to upgrade to this controller. The controller easily connected via Bluetooth to my PC. When initially trying to use in-game, pressing the A button resulted in a settings menu for the controller to pop-up, causing game play to be impossible. After some internet research, I was able to remedy the issue in about 10 minutes. I played with this controller for one evening, at the end of the night my hands hurt from the heavy weight and larger indents in the grip (in comparison with the switch controller I am accustomed to). Due to this, I have decided to revert back to my switch controller for the time being. I understand this is supposed to be a high quality controller, but the pain caused after use was enough to deter me from using again. Overall I was bummed this controller didn't live up to the hype for me and was not worth the purchase.

Left trigger didn't work correctly. Buying and return process was easy enough.

I am use to the regular controllers.Now that ive got a controller with paddels im never going back

This is my second controller I’ve gotten from Best Buy and it has problems yet again. After a few days of use, the sticks become loose and get stick drift. There are good qualities of the controller, but there’s a lot of unsolved issues. You HAVE TO buy an extended warranty because these cheap parts break so much. Poor quality for the price, the sticks on my default Xbox one controller never loosened after 3 years of use.