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Customer Ratings & Reviews

$203.49

Customer reviews

Rating 4.4 out of 5 stars with 16964 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 772 Showing 15,421-15,440 of 16,965 reviews
  • Rated 3 out of 5 stars

    Novelty controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a cool idea, but falls apart dispite beefy manufacturing. Normal controllers are just about as durable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good controller until it breaks

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. It feels so much better than a normal controller and the paddles/trigger lock options are nice. HOWEVER, I have gone through 2 of these now. The left bumper keeps breaking and losing sensitivity. ALWAYS the left bumper. Hope they fix this flaw.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Don’t buy it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst experience ever with this controller man. I’m fed up already. Have purchased four and they were all defective out of the box. From bumper issues to stick drift not worth the price for the hassle.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Not any more rugged than a regular model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like the X button sticking after just 2 months. Garbage. Save your money and get the $50 one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller with quality issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought two of these. Hands down the most comfortable controller out there. My complaint is that previous one didn’t last that long. A couple of bumber buttons wore out. Same thing happened to me with series one too. Wish there was a better quality controller with the same great feel

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so "Excellent Condition" as they said

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple buttons worn out and won't play properly in games, rubber loose, wrong backpedals. Definitely shouldn't have been marked as the condition it was. I was better off with my 5 year old controller with stick drift. However, could have just been a bad egg in the batch.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great controller poor quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this controller it when first came out one of the rear paddles just doesn’t register when pressed that one paddle worked when it wanted to, ended up returning and ordered a new one that I’m waiting for again. Software on the controller is a big improvement over the original. Tigger locks can register full pull while locked. The app is easier to set up the controller. Also has 3 profiles plus default.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've used for my series X by far. Definite bump up from the standard.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one 3 years ago and exchanged it 3 times then got a scuf and now wanted to try it again and it had stick drift out of the box never going back

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can't put it down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up while my original elite 2 was in for repairs. Haven't put it down since.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good when it works. After a while the controller starts to break apart from the back and have various other problems. Not as good as they use to be.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Vizio,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second elite controller. Both drifted very quick. Switched to gamesir pro and never going back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEAST!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the xbox Elite 2!! The best for my xbox!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Came Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came safe and fast and im loving it starting now, thanks best buy

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Overpriced junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bumper stopped working after about 25 minutes of gaming. Unacceptable with the price tag. Will not purchase again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer Beware Open Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thing open box "excellent" condition. The left stick was half broken, it wouldn't click down all the way when you tilt it. The right stick already had drift. Only reason I'm giving it two stars is because the return was so painless.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue i have had is with the trigger button. I had to buy another controller so wasn't happy about that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So.so.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started to have issues within 3 months of having this product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Bad Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to like this controller but I don't. The buttons don't register half of the time, stick drift happens too often, and the price is off. To replace it, means having to wait for another one to come from Microsoft or shell out a lot of money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Sad Microsoft. Left stick drift after 36 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in 9/17/20 and on 10/22/20 I have left stick drift. SMH Microsoft I cant be buying $60 warranty every month. I consider myself a casual and average gamer. I play battle royale once every couple of days and for maybe 3-5 hours at a time. Unacceptable *Note the microsoft only offers 30 manufacturers warranty. You need the best buy warranty if you are going to get this

    No, I would not recommend this to a friend