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Customer Ratings & Reviews

$203.49

Customer reviews

Rating 4.4 out of 5 stars with 16964 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 774 Showing 15,461-15,480 of 16,965 reviews
  • Rated 2 out of 5 stars

    be care ful buying open box items

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller would have ben fine but it was a open box and best buy didn't check it out before putting it back on the shelf one of the buttons in the back was broken and the left and right bumpers don't work the way they are supposed to plus when it vibrates it sounds like something is broken inside

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great controller bad thumb stick quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works fine. Bought it in December 2022 it is now February 2023 and the thumb buttons have already started to wear and they’re on the strongest twist setting. Would rather just buy the gen 2 controller with paddles. The setting on the trigger button are also on the strongest setting and it seems like it fading away.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightyears better than the original controller! Works great with PC as well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market! I recommend to anybody whosna serious gamer !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Face buttons fail to register 20 % of the time.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran various games and started counting the times I jumped with my character in various games. Out of 200 consecutive jumps with other buttons or joysticks used, and sometimes without, only 80% of A button presses registered (with or without bluetooth). Noticed this with other face buttons as well, but did not test as rigorously. The feel and build of the controller are nice, though I think the weight is a bit too much. Setting up the controller is easy through the Xbox Accessories app, and setting controller defaults and updating firmware is quick.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nick,

      We're sorry that there is an issue with the buttons on your Xbox Elite Wireless Controller Series 2. Please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    Horrible quality control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 5 of them and all of them had non functioning A buttons and some even had non functioning Y buttons. Ended up making my owm pro controller at home for $30 with my old ps4 controller. I highly recommend you do that, avoid the elite controllers.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pricey for not coming with any part of the component pack not even a case

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift. Recipient reports that it exceeded their expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Controller !!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the controller is excellent, and the case is perfect design.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Horrible Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased after 3 years of a regular controller, conveniently after the return period ended the "A" button started to go out and the stick drift is horrible. I think I used it for about 3 weeks before it became completely useless if I wanna play competently.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th one and came out of the box with stick drift. If you get lucky and get one with no issues i guess it’s good but 3 out of 4 of mine came broke.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid definitely an improvement over the first gen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor design

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most Xbox elite controllers, even with proper care; the trigger eventually broke jsut from being used. Sad design

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LB Button stopped working.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s insane, you pay over $150 for a controller so you are expecting to get a quality product. I bought this almost exactly a year ago. Several weeks ago the LB button stopped working. Microsoft won’t replace it of course. They don’t have enough money I guess. The controller is nice until your buttons stop working. I had the controller previous to this as well which had issues with the grip coming off. It’s always something. Disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Xbox elite open box controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has sticking buttons and didnt come with all the parts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its sleek design,comfort,xbox and pc compatable make a good gift for gamers

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've ever had. Fully programmable and great battery life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Arrived dirty for used

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited to receive and use “open box.” However, this will be the last time online. Controller arrived dirty... ultimately decided to return.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Too much $$$

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller, but WAY WAY WAY too expensive. Had to return because I could not justify the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my cup of tea is nice to hold but as far as it goes

    No, I would not recommend this to a friend