Customer Ratings & Reviews

4th replacement after lag input and 2 stick drift and now now it’s lagging missing inputs and now also entering ghost inputs. Do not buy! And if you do get the warranty

Purchased what was supposed to be a "new" Elite Series 2 controller just before Thanksgiving. Controller showed obvious signs of wear and the 2 week GamePass trial code had already been used. Bestbuy refuses to do either a return or replacement curbside. Buyer beware.

If you play more then a casual player it will break on you so be ready with the replacement plan.

Right hand thumb stick had drift within a week. Rear paddles are a separate purchase.

100 days after purchase (10 days after the pathetic 90-day warranty expires) my RB started to act up, as in sometimes it would work normally, other times I'd have to really press it to register. $90 bucks for Microsoft to repair the bumper on a ~200.00 controller after 100 days, sheah. Sold it as is on eBay as is, and counted my losses.

This is a great controller it’s just after a while the RB button started double clicking

Just bought this in store myright thumb stick has stick drift and the left and right bumpers keep not registering and get stuck at random.

Audio jack isn’t working for any of my current gaming headsets and will be returning for either another elite series or the stealth ultra.

I wouldn’t recommend this controller. It feels great to use but the build quality is extremely poor. Mine had stick drift straight out of the box and I ended up returning it.

It should be the same as the Normal elite controller without all the Parts. However, when I put the sticks on from my original controller, the left stick does not click properly. Not sure why.

Very good control but it tends to turn off when I’m in the middle of WARZONE. Quit annoying

This is the 3rd "Elite" controller I bought and they are all not really worth the money. If you really want/need one and you plan on using them daily consider an extra warranty because they don't seem to last very long. I consider this controller the most disappointing Microsoft product out there.

Paddles on controller stopped working and have to return to store. Hoping it's an isolated issue.

the Lb and Rb will break buy the best buy warranty

For the money, this product is not worth the trouble. Make sure you get the extended warranty!!!!

I own prettty much every controller for PsS3, 4, & 5 and Xbox 360, one, and series X. This is the best so far. Will have to get the PS5 Dual Sense Pro when it comes out for comparison. Sony needs to correct the oversized touch pad. Maybe allow user to turn off the touch pad.

Love these controllers but button sticking is a constant issue with them

First controller I owned RB button switch failed. Now this controller has the same issue, not activating at all or double clicking. A gamers dream to select the wrong weapon while playing Fortnite. Initially I tried remapping to the button to the bottom, no big deal, just new muscle memory to learn. Then the left analog stick started drifting forward. Deal breaker. Geek squad guess who going to be visiting you soon. I never had this issue with 360 controllers. MS needs to get their act together. Personally, I have had 3 Xbox 360’s, 3 Xbox one X’s and 3 elite series controllers fail. Enough said.

Started out great then the buttons broke after 4 months.

Do not buy open box online the controller I got was covered in some type of grease and so is the case I had to clean it off it was disgusting after connecting it and letting it charge the controller also had joystick drift when I took it back to swap it out for a brand new 1 the employe said that they have had issues of people buying these open boxes and swapping out their open or broken controllers which they do nothing to Prevent people from doing this and she suggested I just buy it brand new.