Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 12314874
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Stick drift
Terrible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only got this hoping the infamous stick drift would maybe not happen for a little longer than the regular xbox controllers. It's just as bad. Really dissappointing
No, I would not recommend this to a friend Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible and cheaply made. All of these go bad quick. the core controllers are even worse. Pretty sure made with cheap plastic
No, I would not recommend this to a friendnice controller, almost impossible to use with PC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great controller but the issues with windows 10 make it almost impossible to configure
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear there are issues using Xbox Elite Wireless Controller Series 2 with your Windows 10 PC. First, we recommend that you make sure your PC is updated to the latest version of Windows 10 and that the firmware on your controller is the latest version. For more information, go here: https://beta.support.xbox.com/help/hardware-network/controller/elite-controller-compatibility
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
Open Box product was damaged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box product was damaged. Buttons did not work.
I would recommend this to a friend - Cons mentioned:A button
A button not registering presses
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return two of these controllers due to the A button on both not registering all of my presses. I still have the original Xbox elite controller and it’s still working fine after 5 years. I’ll pass on this new elite controller.
No, I would not recommend this to a friend - Pros mentioned:Battery life, Customization, Feel
Must have for competitive gaming! (Read all)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this for 2+ years now and the only complaint i have is the right bumper doesnt fully work, what i mean by this is when i press it, the imput wont work unless i press hard so this impacts my gaming performance. But do not let this scare you because this controller is so good, the battery life, customization, feel, and wieght. I would 100% recoment getting a warrenty and i would 100% reccomend this controller
I would recommend this to a friend Not worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid build and remote but once you’ve tried Scuf, xBox just can’t compare. Returned.
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Stay away, get a scuff
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From parts breaking off from placing it on the charger, to the stick drift, to the bumper not working, this controller is supposed to be quality, but cheap knock off brand controllers are made better
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Jay,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. This product's limited manufacturer's warranty has been extended to one year. If it's still within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Unreliable
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing has failed on me twice un two years. Microsoft replaced it the first time after about 9 months of gaming maybe 4-6 hours a week. The second failure happed about 8-9 months later and each time it was the thumbstick drift. Very disappointed.
No, I would not recommend this to a friendIt dosnt have breathable material
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review. My hands start sweating 15 minutes into a game with the Xbox elite series 2 controller however, it takes about an hour and a half with the Xbox standard core controller to start sweating
No, I would not recommend this to a friendJoke of excellent condition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in “excellent condition” and came dirty and one of the paddles didn’t work. Asked if I could be given a discount since it was used but only able to return
I would recommend this to a friendGreat while it works
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pre-ordered and was eagerly awaiting its arrival as my Gen1 had finally given up after more than 2 years of service (trigger stop broke). This unit was great while it worked. The finer hair triggers were amazing. This time it only took 6 months for the trigger stop to fail. $180 controller and it only has a 3 month warranty from MS.
No, I would not recommend this to a friendTerrible idea
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful with purchasing this controller. Microsoft has done a Terrible job with this controller the button stick after maybe a month. They’re never in stock so it’s hard to replace even if you go through Microsoft there a nightmare to deal with. I would not recommend this controller
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Bret,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Sticky thumb
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right thumb stick seemed to be stuck and it’d make my character randomly do a 360. I know there is a fix that involves pulling the controllers apart but that’s unacceptable at this price. Build quality and the charging case were great tho but I had to return it due to the issue above.
No, I would not recommend this to a friend- Cons mentioned:Button quality
Best buy is terrible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for 6 month's and one of the buttons is going out already and I also purchased the 2 year coverage and they are making me come to the store to see if they can repair it. I live nearly 2 hours away so this was just a terrible purchase all together
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Kenneth,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Stick drift
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only had it for about 5 months before it started having stick drift and I barely ever even use it and have taken really good care of it.
No, I would not recommend this to a friendWhat every gaming controller should be like.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy use, and crisp handling. This controller is quite impressive. Yes, its on the expensive end, but its ready for the races out of the box; no additional mods/ attachments needed. Purchased for PC use, and its pretty much plug and play. You wont be disappointed.
I would recommend this to a friendGarbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and already have to send it in to Microsoft to be warrantied. Because best buy refused to help me out
No, I would not recommend this to a friendNOT WORTH THE MONEY
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox controllers aren’t made well and I thought this one would be an exception given how premium it looks and feels but after about two months the shoulder buttons quit working on it. If you ever buy an Xbox controller of any kind make sure you get the warranty on it because I promise you that something will go wrong with it in a couple of months. Im on my 5th Xbox controller now so I speak from experience. GET THE WARRANTY!!!
No, I would not recommend this to a friend- Cons mentioned:Button quality
Terrible Elite Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience. Bought less than 1 and a half months. Joystick is loose. You only have 15 days to return or exchange. $180 wasted.
No, I would not recommend this to a friend