Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$203.49

Customer reviews

Rating 4.4 out of 5 stars with 16967 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 787 Showing 15,721-15,740 of 16,967 reviews
  • Rated 2 out of 5 stars

    Sticking triggers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this item it was working fine after using the trigger stops to not over use them it felt sticky Left trigger sticking after use for 1 week I can’t use the left trigger stop because it makes a weird sound when pushed down.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    First one wont stay powered on!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone that has an elite 2 controller. I just got mine on the 31st. Took it out the box and fully charged it. After first time of usiing it, it cut off almost 2 min after using it and wouldnt turn back on. Thinking it didnt charge correctly, i put it hack on the charger where it sat for a whole weekend. Even the light was solid on the battery indicator. I picked up the controller last night, verified it was at full charge and it cut off on me about 15 min in and wouldnt turn back on. The only way to turn back on is to plug it in, which states its at full charge. Contacted xbox and they are sending me a new one. I went to my local bestbuy and they didnt have another one in stock and told me the only way they can get another one is if i return mine and them order the new one. I dont understand why they couldnt just order a new one and me exchange it when it comes in, but o well. Guess ill see what xbox sends me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Elite controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is good when it does become defective which is often

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry if there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Defected

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great until the joystick started messing up...had to replace within a year.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Doesn’t stay on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh it’s so beautiful however it doesn’t stay connected to the Xbox.

    No, I would not recommend this to a friend
  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    Button issues out of the box

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chalk me up as another person who had issues with the A button in particular out of the box. Just very flakey response and would sometimes release when it was still being held down. Seems to be a common issue on a very expensive controller. Returned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great performance, horrible longevity

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful performance but horrible build. It gets stick drift very easily. Im on my 6th controller because it works sogo good WHEN IT WORKS. thousand dollars in the hole and still loving it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was great, we were playing like the pros then it started to switch up. The panels jammed and wouldn’t reflect what I was doing on the screen. It’s works one day and can’t even use it the next.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Not worth a dollar

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Purchased the Xbox elite controller and the Xbox elite series 2 controller and both of them had to be replaced within eight months of purchase they are not worth $180 that I spent on each one sorry we have now moved to PlayStation

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Connie,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Smoke smell.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I had hopped. Also after every time i played i noticed a fain smoke smell as if I had just smoked a cigar or something (I am not a smoker) clearly the pervious owner was and that solidified my return. Poor overall experaince.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Not happy with “Elite controller “

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy at all , it’s been a month exactly and this controller is already having a problem with the B button

    No, I would not recommend this to a friend
  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    Defective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the first one because the y button didn’t work had to return the second one because the a button didn’t work. For 179.99 it should be flawless very disappointing

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Bad stick drift

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now bought 2 of these remotes and they both have an insane amount of stick drift. You can only negate the dead zone by so much before there is no stick response at all. You would think Microsoft would have designed a better remote by now.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If your controllers are still within the warranty period, we recommend contact Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Bought two, both were broken

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought two of these controllers and had to return both. They both came with so much stuck drift they were unusable, and one came with a broken A button.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Elite 2 controller

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when it works but broke after just a few months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish the price was lower

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but buggie, I just wish the price was cheaper

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Was not for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dislike this product because did not work very well for me, The keys i pressed were not synchronized to the video game.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Depends on the gamer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice enough. Not in my opinion worth the money.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox elite series

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was in ok condition, however have reason to believe that the product was previously owned. I paid full price for a brand new controller, and one of the code for xbox live game pass had been previously used, not exactly something you’d expect from a “brand new” product

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift makes fps not playable

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     The stick drift on this controller is so bad it makes FPS is unplayable it will literally move your aim making you lose multiple gun battles not worth at all

    No, I would not recommend this to a friend