Customer Ratings & Reviews

This is easily my favorite xbox controller. I haven't reached my 1 year mark quite yet and my left stick is drifting and my right bumper no longer works. Given that this was an almost $200 controller, I didn't think I'd need a warranty and it would last longer than a year. The standard warranty was 90 days from Microsoft and their only recourse is to try for a "standard exchange" for $100 and apparently those are getting denied as well. It's super disappointing because I baby my electronics but this controller did not even hold up to regular use.

I think MS does a great job with hardware and was very excited to get the new controller. But for me the size and location for triggers and also the seams of the plastic left my hand with blisters. I have not had blisters from a game control before. Bummer, I wanted to like this. For the cost I can not recommend it.

DO NOT BUY - BUTTON STICKING AND STICK DRIFT AFTER JUST DAYS OF USE

If you are a casual gamer this is a great controller. If you game competetively or game on a frequent basis this controller will not last a year. I have had two of them. They get stick drag, bumpers fall off or stop working.

The only thing that separates the Elite Series 2 and this one is this model doesn’t come with the charging case. So if you’re looking for the charging case either buy the original Elite Series 2 or you can buy the compatability pack for an extra $50

I couldnt belive the price on the controller but my buddy swears by how good it is. I should of took pictures, One night of fc24 and the metal was from the thimbsticks was grinding and had an awful feel to it. You coukd see the scratch marks. It’s jsut like the plastic controller that grind and the plastic becomes powdery. Anyhow i thouht steel sticks would fix it and it did not. Not only that but theres no quick capture button which should be standard now.

I purchased this just before Christmas, but only got around to opening it today. Right out of the box, the right trigger was stuck in a position that continuously activates the key press. Disappointing to have this issue straight away.

Bumpers break - not worth it this model - its defective. Maybe it lasted 4 months. Then the kid looked on line on how to take it apart and fix it and really messed it up. Avoid.

I’ve had the controller for 6 months and I’m already running into issues. The right thumb stick already has bad drift. The bottom left paddle also doesn’t register unless I press it multiple times. Microsoft’s warranty is a terrible 90 days, so make sure you buy the protection plan. Lesson learned...

I usually get this controller "New" , but this time i really feel they sold me a refurbished product, there were scratches and it didn't feel new. 4 months later I have issues with the controller when I barely play.

Break too easily. For the price these things should last much longer

These controllers are all trash. I bought this and the core version and both of them the the same issue the regular controllers have. Bumper button fail. You think if you spend 100s of yout hard earned cash for a good product tye outcome would be better than paying for that regular 50 dollas controller. Might aswell buy the power A controller simve that has lasted longer than the elite controllers

This is my 5th Elite controller and 1st 2nd generation. All 5 have suffered from broken bumpers, tonight, the left trigger failed and is non responsive. I'm done with them. This particular unit isn't even a year old yet.

Too heavy and I don’t like the feel of it in my hand

Was awesome for that 3 weeks until it lasted, then the left stick just died, doesn't move back to the center.

Worst customer support ever! three attempts and 240 miles later I'm out an extra $$ for gas and now I don't have the controller I'll because of customer service they tell you one thing on the phone and then when you show up to the store they tell you something else Yes, I would recommend his controller if you bought it anywhere else

This is our third/fourth controller. We keep having to repurchase geek squad warranty to turn it in for a new one because after a couple months, it disconnects continuously/stops charging. For the amount of money you’re paying, this is ridiculous. Disappointed in Microsoft!

Worst $250 ever spent (with protection plan) Ive had the controller for one week and already having issues. Thumbsticks Love to twist and back off while in the middle of matches, A and RB have very bad input and sometimes you’ll have to push two, three times before it registers, I’ve lost connection in the middle of matches several times now to the point I have to reset my console for the controller to be recognized. The best thing about the controller are the trigger customization options. What a shame that the updated version of the Elite 2 is not being sold by Best Buy and that Microsoft is still selling this first wave of Elite 2

Had to return could not pair to iPad or iPhone paired to android

Rubber grips torn loose, trigger button sticks. Buy the warranty.