Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 12314874
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Button quality
Not worth it $$$$
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons and trigers constanlty stick would not recommend for the price.
No, I would not recommend this to a friend Great controller but purchase protection plan!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. I’ve had one of these since the first series released. By far the best controller on the market but the durability could be better. I just always purchase a protection plan and it’s well worth it!
I would recommend this to a friend- Cons mentioned:Button quality
Horrible controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went through 2 controllers already. First controller had a horrible drift after 2 months and then the 2nd controller RB is already skipping after 1 month. These controllers are built from legos. What a joke
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Vince,
We're sorry that there's an issue with the right bumper on your new Xbox Elite Wireless Controller Series 2. We recommend reaching out to Xbox Support for assistance under its 90-day limited manufacturer's warranty from Microsoft here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Not Really Elite
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've purchased two of these and the joysticks start drifting uncontrollably after a few months of use.
No, I would not recommend this to a friendBest Xbox controller
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best X box controller. Being able to customize the buttons is fantastic. I have never been able to use the stick click functions on a regular controller. Being able to map them to the buttons on the back is great
I would recommend this to a friendDefective, as always
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think by now we all know that just about 100% of these controllers have joystick drift. I hated to have to return this controller because of the outside build quality and materials used, but in the end if it can't function properly as a controller then it's useless. Not sure if there will be a new batch or version without these issues but this generation of controllers is the equivalent to the Xbox 360 in terms of Microsoft trying to sneak defects past consumers.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Miguel,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
Believe the bag reviews
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Button presses not registering. Thought I'd roll the dice and be the chosen one but nope, the controller was detective immediately.
No, I would not recommend this to a friend - Cons mentioned:A button
Defective A button on arrival
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this may be an awesome controller, it came with the A button Defective and the stores within 200 miles do not have one available to replace it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the A button on your new Xbox Elite Wireless Controller Series 2. If you'd prefer not to return it to Best Buy, our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:A button
Came with the A button smashed in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd elite series 2 controller and the A button is smashed in after i turned in mine with a warranty that had the exact same issue. Really would like my 180 dollars back feel completely ripped off.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Wolf,
We're sorry that there's an issue with your new Xbox Elite Wireless Controller Series 2. Have you tried contacting Xbox Support for assistance? If not, we recommend reaching out to them for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Never purchase a refurbished controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been gaming for a long time. This is the first time I have ever bought a second hand ( refurbished gaming controller for the Xbox series X ) My order arrived quickly with the package in good condition. Although upon opening it up. Allowing it to get a significant amount of charge in it. Powered the controller on and I immediately realized that the right bumper was not responding as it should
No, I would not recommend this to a friendIts good just not the best build quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 2nd time buying elite 2 the first one started falling apart after 6 months never dropped or thrown one of the paddles never worked and there was a rattling inside the controller
I would recommend this to a friendBreaks too much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I mean overall its a good controller BUT this thing breaks so much. Been through 2 of them in 2 years and they make you buy the warranty again. I should just be able to continue on with my old warranty, costs $70 each time! Debating if I should purchase the warranty again or just have them replace it with a new one. I never throw my controllers or hit them either. 1st one the AUX input stopped working and the 2nd one that I am now the left bumper is unresponsive at times. 50% chance it works whichs is extremely annoying.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Jimbo,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
Poor quality for such as high price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this was my second purchase of an Elite 2 and same issues. The quality for the price just isn’t there.
No, I would not recommend this to a friend- Cons mentioned:Price
very bad controller
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it will break before you know it, it took less than a year for it to break and for the price, it's not worth it at all it's a trash controller
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Not working after a month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great initially! Was skeptical of the bad reviews you can find when googling this product. That said, the joystick no longer works. There’s a significant delay when pushing up. I will be replacing mine. I’d highly recommend looking elsewhere or purchasing the geek squad 2-year plan. Although, very costly. I’d also suggest looking elsewhere for a paddle controller more reliable. Fortunately (or unfortunately), mine broke within the warranty timeframe.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Thomas,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. If you haven't already done so, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
open box life
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.came with a bunch of issues, don't know how this past any test to be sold.
No, I would not recommend this to a friend- Cons mentioned:Button quality
Buttons
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controllers buttons are stuck, barely been used will have to return for a new one
I would recommend this to a friend - Cons mentioned:Button quality
Buttons are no good.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.X, Y, A, B buttons are awful. You have to press all the way down and even then, there the press may not register.
No, I would not recommend this to a friend - Cons mentioned:Stick drift
Ridiculous
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ok for first day then stick drift major stick drift like literally the same day I had it
No, I would not recommend this to a friend - Cons mentioned:Price
Smh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly its not worth it expensive mine cane broken just get yourself a jormal fontrooler save yourself the extra money trust me.
No, I would not recommend this to a friend