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Customer Ratings & Reviews

$203.49

Customer reviews

Rating 4.4 out of 5 stars with 16984 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 16,984 reviews
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    AMAZING CONTROLLER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look, bottom line, if you're serious about gaming, you need the Microsoft Elite Series 2 in your life. It's like upgrading your gaming experience from regular to legendary. Comfort? Check. Style? Double-check. Customization? Triple-check. This controller is the real deal, my fellow gamers. Don't miss out – it's a game-changer in every sense.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization, Feel

    Rated 5 out of 5 stars

    Xbox elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, feels amazing in my hand every time I hold it, great battery life, love how I can customize it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite series 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many people told me not to purchase due to a common stick drift problem that comes about. But after almost a year with it I’ve never experienced any problems it’s been very reliable comfortable in hand and it is very customizable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So good, it retired a Razer Wolverine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scooped this on a December sale, bought the paddles from elsewhere for $14. I've since retired my razer wolverine in favor of this. I was skeptical, but this is a really nice controller. Wirelessly connected to PC via Bluetooth, and it runs for hours in between charges.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good for casual gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very solid controller. Perfect for casual gaming - great grip, good sensitivity. You need something better for competitive gaming. For the price, I would go with a different controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    This is an almost perfect controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this is expensive, but you sure get what you pay for. Every facet of this controller announces quality, from the heavy feel, to the long battery life, to the charging cable and dock. It’s all in the details, and I can’t go back to a standard Xbox controller. I also now can’t go without the rear triggers which means I don’t need to click the sticks. I can’t wait to pair this with my Series X in November. I’m a both PS and Xbox gamer and find I play most multi-platform games on the Xbox because of this controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of its comfortable feel, long battery life, and customization features. Thank you for sharing that it has enhanced your gaming experience; we hope you have a lot of fun playing games with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Paddles are easy to hit and have enough of a gap avoiding miss hits. Lots of fine tuning (hardware and software) I was not expecting. This is my go to. I wish it had a capture button. The work around I found is to set a custom capture button on a different profile. The controller allows for you to cycle through profiles very easily. It also has a great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Best controller I own.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best little controller on the plaent. I've owned a variety of Xbox and playstation controllers. I loved this feel this one had. Was slim and loved the additional buttons for a more customized gaming experience. This bad boy lasted me 2 years I plan on getting another one of these.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Great to play, but needs better QC

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got our first one towards the end of last year to replace a failing Elite 1 controller. Unfortunately, the controller we got had the oft reported button problems. Upon return, it took almost a week to get the replacement. This one did work correctly. From a gameplay perspective, though, it is an excellent controller. Its programability is good. The paddles are a huge improvement over the original Elite. It feels better in the hand, as well. One big plus is that the hand grips are still solidly attached after almost a quarter of a year. On both prior Elites, they had started to peel off by this time. That is a great step forward. This is the best of the wireless controllers available. If you get it, though, I would STRONGLY recommend getting the Geek Squad extended warranty. For most purchases I would never get it. For the Elite controller, I promise you, you will need it eventually. At the very least, you will want to trade it in for a new one before the warranty expires. Then spend the few bucks for a warranty on the replacement. Just be warned, the price for that warranty has gone up a bit. That tells you something about the quality issues. Nevertheless, once you do get a good controller you will be quite happy with it. If you can use a wired controller, you might want to look at the Razer. If you need wireless, this is probably the best option. (I personally am not that fond of Scuff.)

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Feels Great! But...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels phenomenal, just like every Elite controller Microsoft makes. But just like every Elite controller Microsoft makes, it wears too quickly. The rubber grips aren't a problem this time, bur there's already drift on one of the sticks and the R-trigger is squeaking loudly. It feels like these things are destined to break down quickly despite being the most comfortable and satisfying controllers to use.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Stick drift

    Rated 4 out of 5 stars

    Anazing but…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this controller you cant beat it! I got one around 3 years ago and after about a year and half it got really bad stick drift whis is insanely annoying especially since its $180, you would think it wouldnt break but i guess not. Nonetheles, this is my second controller of it that im buying. Although this time i bought the warranty for it

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Shanes view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally love the controller it's heavier than the other one so it feels better in your hands and the overall quality is better and the thumb sticks and pad are detachable if you choose to replace them with different colors you can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controls

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels nice and moves easy. The bsttery lasts and it performs just as I expected it to. The pieces do come off easily so I wish they had more of a snap to them but thats the only complaint I have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for casual gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller because i wanted something with a little more features than a standard controller. This ticked all the boxes i had and is perfect for me as a casual gamer.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers, Stick drift

    Rated 4 out of 5 stars

    Quality Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dislike that the bumpers are always the first to go, the grips come off pretty easily, and the stick drift happens way too early in its life. Overall still like the remote, just wish it was produced better similar to the Xbox 360 remotes.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Poor quality materials, will not last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this controller for 3 years give or take. I have never thrown or dropped this controller. I have always kept it in its case, on my desk. It has never traveled or been taken anywhere. It has never had a single drop of liquids touch it. I had to have it replaced twice due to manufacturer defects. I have babied this thing, because I have cancer and cannot work, I cannot afford the astronomical price to replace it. But after hearing the rattle of something small moving around inside the controller for a few weeks, I decided to open it up today. What I found should be an absolute embarrassment for Microsoft. Upon further inspection, it became obvious to me that the plastic that is used to make this controller was deteriorating on its own. The grips were peeling off, several chunks of thin flimsy plastic had somehow broken off on their own on the interior of the controller. Again, this controller has never, not once, absorbed any kind of shock. There has not been a single event or instance that could have caused even a single piece of the controller to break. Yet somehow, there are several broken off pieces and parts. The only conclusion I can come to is that Microsoft uses extremely cheap materials to make them. And for a $200 controller, that is shameful. And with the warranty only being a year, its pretty clear that Microsoft is 100% aware that this controller will not last. And now here I am, clearly a fool for trusting Microsoft to make a quality, top of the line controller. What a huge letdown. When it works correctly, I loved it. But between stick drift and constant bumper issues, along with the very cheap materials used, I cannot recommend this in good conscience. I have a 3rd party Xbox One controller that has seen at least double the use, been dropped, thrown, tossed, had soda, water, coffee, etc. spilled on it (it is used by my kids), and is also 2 years older, that works flawlessly still to this day and cost 1/5 of the price. I feel a bit scammed. This controller has so much potential, if only Microsoft put some care and quality craftmanship into the manufacturing process. Instead, they are trying to fool us into having to buy a new one every year or 2.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Xbox remote ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10yr old son what was the remote don’t think he’ll ever go back to the regular remote after having this one. He likes that you can change the joystick pieces to his comfort and the paddles on the bottom of the remote great. The battery last a long time I am usually charge it for him after three days of use I don’t think it’s ever been dead since he got it and when he plays on for a long time, so it’s definitely quality remote anybody who’s looking for a good remote definitely get this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Amazing quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I was pained at the thought of buying a controller for this price. However, once I opened the box it became apparent to me just why the price was high; this controller is bulletproof. Amazing quality of materials, very very comfortable, incredibly customizable. This controller will last you years and years easily. Only downside is that it is not currently compatible with iPad. I stream my PC to my iPad for gaming, and was disappointed as a result. Amazing controller though!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your wonderful experience with your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its quality construction, and hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller by far. I wont ever use another controller. The lifespan of one of these is about 3 years so if you feel thats worth it just keep it in mind. I am a heavy user and the onyl thing that went wrong on mine was a single back paddle was only responding 80% of the time

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Elite Series 2 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been skeptical over the years in paying the hefty price for an elite controller, but finally jumped the gun when they announced the series 2... and I'm glad i did. This controller has great ergonomics and grip texture, along with a plethora of features and settings, including hair trigger settings, multiple sticks, mapping, 4 quadrant vibrating settings, e.t.c. well worth it if you are a competitive gamer. No problems with drifting so far. Love that you can adjust the tension of the sticks as well.. overall, a great product from Microsoft!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you decided to invest in a new Xbox Elite Wireless Controller Series 2 as well! Thank you for sharing how well its configuration options and ergonomic design have enhanced your gaming. We hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft