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Customer Ratings & Reviews

$201.49

Customer reviews

Rating 4.4 out of 5 stars with 16839 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers enjoy the Elite Series 2 Core Wireless Controller for its great overall performance, long battery life, and customization options. Users appreciate the comfortable grip and feel of the controller, as well as its weight. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 16,839 reviews
  • Rated 5 out of 5 stars

    Classic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with a classic. I’ve tried other controllers over the years that are cheaper and supposedly higher quality. I’ve tried off brand, standard on brand, wired, wireless. I always come back to this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Investment, but worth every penny and frustration

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent controller and entirely customizable for personal use or even special use cases in games you want different control styles. It is built like a brick s-house. The problems arise when connected to PC to game as advertised. The connection drop outs using bluetooth are infuriating. And yet, even with the cost, I refuse to use anything else. I even bought a second one for the game room in the basement. They are just that good. Certain games will have connection drops, such as Halo Infinite Campaign, AC Vallhalla, and Cyber Punk 2077. Some of those titles have somehow fixed the issue (or it has stopped happening to me at least) but some games persist in dropping connection. And its not a battery thing, or a pc problem. Its the actual controller signal. Heres the thing though, its worth the few headaches. I cant imagine not using these to game. They also have a great feature to allow more than one connection. You can connect it to your PC and if you want to quickly swap to an already connected xbox series x then you douple tap the tiny connection button and it should swap control to the new device as long as you have previously setup that connection. Well.made, accurate response, smooth triggers that can customize travel distance, extra paddles can be installed on the back, shoulder buttons are the best you have ever used, and the sticks have zero dead zone issues. Its an expensive beast, but it is worth it. You wont ever pickup the base contoller again once using the elite 2. Plus, it charges using usb c

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommend if you game a lot this is the controller for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little to no stick drift, amazing controller and it feels good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase for PC/xbox play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product for long hours of gaming! Feels very sturdy and tough for accidental drops. Has interchangeable parts and excellent performance with no lag in input. Textured grips are very good when playing long hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to the previous Elite. I had an issue with the left joystick on the Elite 1. Swapped it for the Elite 2 and have been super impressed! Microsoft got smart and made this controller a rechargeable unit. It comes with a charging dock ad well. Best part...the battery life is GREAT! The controller feels very substantial in your hand and isn't flimsy AT ALL. I highly recommend! Make sure to get the Geek Squad warranty...just in case. Its totally worth it. Especially when you're spending this kind of cash on a controller!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mike,

      Congratulations on upgrading to Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying the comfortable feel and extended battery life of your Elite 2 as well. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good controller with room to improve

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good controller with back paddles. It is a plus if you are looking for added weight in comparison to the standard controller. The back paddles need some time to get used to. The most important feature to me is that the sticker click can be disabled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need it a controller for a gift to my nephew and he loves it i try it my self and controller is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great control

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the value. Pretty durable as well. Won't make you any better at your favorite game, but it looks cool and has extra buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller very sturdy and can adjust to your comfort it even comes with a little tool to loosen or tighten each stick and if you drop it they fall out instead of break it’s brilliant

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So so controller. The “grip” feels slick and is already peeling with moderate use. The stick clicks feel unresponsive sometimes and feels off in hands compared to standard controller. I am already experiencing some slight stick drift too and would not recommend buy this to anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Paddles are easy to hit and have enough of a gap avoiding miss hits. Lots of fine tuning (hardware and software) I was not expecting. This is my go to. I wish it had a capture button. The work around I found is to set a custom capture button on a different profile. The controller allows for you to cycle through profiles very easily. It also has a great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller -- Be sure to get insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the prior Elite Controller and loved it. The Series 2 is a noticeable step up. Performs amazingly in every aspect you would expect. I also own a Razer Wolverine Ultimate and the Elite out performs it in comfort, design, and precision. Unfortunately with such high precision there is a down side. - Down side, mico stick drift did start within 3 months of use but again if you have Best buy insurance just exchange it if it ever gets noticeable. - Friends have had bumpers go out but at 6 months of use I have had no major issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LASTS LONGER THAN A REGULAR CONTROLLOR FOR THOSE WHO HAVE HIGH USAGE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Anazing but…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this controller you cant beat it! I got one around 3 years ago and after about a year and half it got really bad stick drift whis is insanely annoying especially since its $180, you would think it wouldnt break but i guess not. Nonetheles, this is my second controller of it that im buying. Although this time i bought the warranty for it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    For three times the price I expect more.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the controller for about 10 months. It's a great controller but the lack of reliability keeps me from recommending it. A normal Xbox One controller will last 6-8 months for me (No, I'm not hard on my controller I just use it a lot). So instead of spending another $60 on a regular controller I paid $180 for an Elite Series 2 controller. It's a really well built controller, very comfortable for long periods of use, good battery life, and tons of customization using the app. I didn't buy this controller to use the extra buttons on the back or for the swappable sticks/D-pad. I bought this expecting something that would last me longer than a standard Xbox One controller typically does- I was sick of replacing them twice a year. Up on the D-pad has started to double press, while left and right require a lot more pressure. The left analog stick is drifting constantly. The A button doesn't stick exactly but it's definitely not as responsive as the B,X,Y ones. There are some issues with the vibration as well (will swap between slight vibration and jackhammer randomly).

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey James,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since it sounds like it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Also a title

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good it works as intended i didn't like having to do this review and then it made me have to use 50 characters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming controller on the market!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is amazing with lightning fast response. Fits perfect in hand with quality feeling material. Game changer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First day out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll be updating my review as time goes, but I just want to say out the box first day my gaming experience changed instantly! I do have to get used to the paddles again but no biggie. As of right now this is easily the best $200 I’ve ever wasted.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 has already enhanced your gameplay experience. Thank you for sharing what a big improvement it's offered, and we hope you continue to get great results with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great but not durable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels great and gives you a competitive advantage in FPS games. The only issue is that not longer after use, you get some stick drift and the bumpers feel like they’re going out. It’s too expensive to go out as quickly as it does.

    I would recommend this to a friend