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Customer reviews

Rating 4.4 out of 5 stars with 17164 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently praise its comfortable grip, balanced weight, and tactile feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while the device is well-regarded, some potential buyers find the premium price point to be a significant consideration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 17,162 reviews
  • Rated 5 out of 5 stars

    Best class

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, smooth and feels like an advantage with the back paddles. Charging is fast and lasts longer than a regular controller.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Awesome Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers you could pay for. The weight really makes a difference. Really feels great in the hands.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    On the bubble?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited for the 2nd version and I'm glad. This is a great controller and certainly worth the $ compared to the regular controllers. The adjustability sets it apart but the durability is all I care about. Feels good in your hand. If you've been on the bubble about getting it don't hesitate.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Xbox Controller for Xbox series X.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the product is in good condition. I found a minor flaw, but it's lightweight, so overall, the product was in perfect condition with all the buttons and good JoyCon movement. So, overall, the product came in good condition despite being used

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Incredible controller but not cheap

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller. A little pricey though. The feel of the device in hand is great and very different from the standard controller. And there are so many configuration options it seems overwhelming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    The best Xbox coontroller you can buy!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use exclusively this controller to play games as it has a great feel to it, the battery lasts a long time and having the options to add triggers to any game is great.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Would like to recommend this but...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased the Elite Series 2 controller, last year when it first came out, I actually swapped it for my original Elite controller (I had gone through a few of those as the rubber on the back came off them easily but that's another story). I was taken aback by the fact that the controller has a built-in battery. This is good in theory but the long term ramification is that eventually, the battery won't hold a charge as long as it once did, and eventually, it won't hold a charge at all. This is problematic since you have no way of swapping the battery out as you could in any other controller. But, the reason I'm writing this review now is that I'm having an issue that so many other people are having, my Series 2 is starting to have button response issues. More specifically the right bumper is barely registering my pressing it and sometimes doesn't seem to acknowledge it at all. I have an extended warranty with Best Buy but they are unable to replace it due to the fact that they don't have anymore. They suggested that I contact Microsoft about replacing the controller, but with a mere 90-day limited warranty, that ensures that by the time most people have issues like mine, they will be well outside of the manufacturer's warranty period. It's a real shame because the controller when it works is pretty good, the weight is satisfying and when everything works it's a very responsive controller. But I can't recommend the controller knowing that it probably won't even make it a full year with standard use.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that you're experiencing issues with your Xbox Elite Wireless Controller Series 2. Your feedback is very important to our team in designing the next generation of Xbox hardware. While the Elite 2 is currently out of stock at Best Buy, we urge you to check back for when it becomes available again. Thank you for your patience.

      Best,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    awesome features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great features, works well with the paddles. only controller i like for my xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing controller!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far this is the absolute best controller I've ever used... it just feels like quality in your hands... and one you're used to using the paddles, you have the upper hand against ppl with a normal controller in any FPS game! I know it's expensive, but if you play a lot of FPS games, do yourself a favor and buy this!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Darby,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are happy to hear you're enjoying the quality and design. We hope it continues to enhance your gaming experience!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    No more batteries

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can adjust the strength of the joysticks and it helps me in comps. It’s a great and sturdy controller. You also don’t have to buy batteries just plug and go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    Amazing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite series 2 controller is fantastic. I will never go back to another controller. The only problem with these is that they break down easily. An example of this is the bumpers just stop working. Definitely an item to get geek squad protection on as they will replace it for you.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great Controller, Not So Great Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is high. Let’s get that out of the way. But the features you get including almost full customization and rechargeable battery are awesome. Not to mention this will work with the Xbox Series X and it’s by far the best feeling controller I’ve ever owned. Hopefully it will hold up in the long term.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the customization features and rechargeable battery of your new Xbox Elite Wireless Controller Series 2. It's great to hear that it's the best-feeling controller you've ever owned as well. We hope you get a lot of use out of it, including after the launch of Xbox Series X.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    You Get What You Pay For

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you hope it will do and more. The controller is easy to use, easy to charge and the paddles on the back are comfortable. I haven’t had any issues with stick drift but did have a little X button stickiness from first opening. No issues or concerns with the controller and well worth the price tag.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Donald,

      We're glad that your new Xbox Elite Wireless Controller Series 2 fits your needs well and has been easy to use. Hopefully the stickiness you've experienced has disappeared, but if you continue to have issues with it please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    It's was really good.... except

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of use I would say that was disappointing a little for the price. I only bought this when I had extra cash and wanted to test a "premium" controller. Control response time was really good, the case is good, alongside the ability to customize anything about the controller. However where it fails is the extra paddles of the controller and even if it's removable. It kinda leaves opening in the back of your controller. Leaving it exposed to dirt and oils from your hands. For people who grew up in the old Xbox era controllers the paddles get in the way more than an added benefit. Otherwise good controller but just a preference issue.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the money. The only issue is the Joystick motors after constant use they get some stick drift but it is manageable and doesn't really affect you when gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    The best controler ive ever used

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and adjusability the customazation for button maping is super helpfull for those games you cant get the settinvs you whant and makes every game playable my only issue is that it has a tendency to divelop stick drift after a while but you can increase the dead zone in the settings to counter act that

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Xbox Controller you need to try!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Series 2 is a high quality controller with lots of customization for settings weather your on Xbox or PC. I’ve used other pro controllers but I like the feel and durability more with the Xbox Elite Series 2!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality, Functionality, & Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is very vibrant, which, in my opinion, when purchasing a colored item such as a gaming controller, that is something we all fear will be an issue. My husband loves how great the quality of not only the color but the controller itself is. The joy sticks move smoothly creating for a nice time of video game playing. He loves that he can change out the sticks and other items to benefit his game play as well as to change up the colors if wanted. Not to mention that the accessories are magnetic making changing easier. This item works great for his XBOX and his PC use. We highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digging the new features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two original Elite Controllers. I enjoyed the feel and the features but had quite a few issues with the bumpers on my first one and the second one I had started having issues with the left stick drifting a lot. Since I had the warranty plan I brought it back and upgraded to the Series 2, It feels like they upgraded the shape and it feels better than the one. The grips also feel better and seem like they have less chance of peeling off as it did with my first Elite. The shape and placement of the top paddles feel better. My favorite new feature is the extra setting on the triggers. Great for FPS and other games where it's nice to just have a quick click rather than a long pull. I also recommend the Best Buy warranty with a controller this expensive. Sure it's more expensive on an already expensive controller but paying the extra money now is worth it to be able to upgrade to a new controller down the road if needed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congratulations on upgrading to the new Xbox Elite Wireless Controller Series 2. We're delighted that you're enjoying its updated features and comfortable feel, too. Thank you for sharing your experience, and we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    It's great, but overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, but I feel like it was overpriced, even though it's being sold as a premium product. I really like the extra buttons on the back, and the fact that you can reprogram all the buttons. The extra long thumb stick is nice for extra precision. It feels good in the hands. It's heavier than the stock controllers, but not so much that it gets tiring to hold. The adjustable trigger travel distance is cool for shooters where you have to react quickly. The rubberized hand grips feel nice and keep my hands relatively cool. It comes with a nice zippered travel case with a built-in charging dock that can be used while it's in the case, or it can be removed from the case and used separately to charge the controller. I don't plan to take this anywhere, but I keep it in the case, next to my TV. I leave it closed, but unzipped, so it's still easy to access, but it keeps it from getting dust on it (I don't get time to play as often as I would like) Overall, if you play a lot of Xbox, it's probably a worthwhile investment.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to get your perspective on your new Xbox Elite Wireless Controller Series 2. We're glad that you feel it's a worthwhile investment for frequent Xbox gamers, and that you're enjoying its many customization features and comfortable grip. We hope you win a lot of gaming matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft