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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17165 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the controller for its exceptional overall performance, impressive battery life, and highly customizable features. Users frequently praise the device's comfortable grip, balanced weight, and tactile feel during extended gaming sessions. However, some owners have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Despite these technical issues and the premium price point, many still consider it a high-quality addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 17,165 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgraded for 1st version

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is top of the line. Ive played for many years and this is prob the best I've ever had the grip is great. Easy to find in store

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Never again..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetically a great choice… But I just purchased this less than two months ago and the stick drift is already starting…. Waste of money. It hasn’t fallen once, no any other type of damage

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    OMG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is worth every dollar. It feels premium, the buttons are premium, highly customizable, additional buttons, and icing on the cake is that it comes with a rechargeable battery and charging stand built in.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Very good controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this controller, but feel it's way overpriced. You can really customize the buttons if you'd like which is great! It has a solid sturdy feel to it and is a little heavier than a normal controller. I hope it continues to work well.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller i’ve ever had. I’ve been so hesitant to buy it but then I went out and bought it and man it’s amazing. Not only does it have a good comfortable grip while gaming, BUT it also gives you a bit of personalization. I get that it’s pricy but if you’re on the fence, I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Good for extreme gamers maybe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller. Takes some getting use too. The only advantage is that it feels more premium and you get the extra buttons. I returned it and just got a regular controller.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Sick controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed fully customizable and feels great to use. There is a small adjustment period getting used to the paddles but they’re wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good controller, I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a more premium controller and I got it. The adjustable parts, rechargeable battery, and USB-C really make this worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it has great battery charge when it fully charged I don’t need to charge it for about 2-3 day and I play about 13 hours a day and great customization on the pedals and joystick

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good controller, missing accessories like the v1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller, I just hate that it doesn’t come with the case or extra buttons like the last one

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Great Design!! Easy To Use!! Weighted Perfectly!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pro controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have controller when playing games as longer battery life, easier rechargability, paddles, and stick tensioner

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller good weight and comfortable to hold.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    HAS SO MUCH POTENTIAL.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build appears to be sturdy and quality at first use. Paddles are responsive and made of metal so they won’t break. HOWEVER….. the left thumb stick has been known to get loose while in use. And the I started experiencing stick drift after 4 months of use. I recommend always buying the replacement warranty because you will need to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and can feel the quality. I like how you can map the buttons however you like and have 3 different mapping modes if you want for each different game.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you are loving the customizable interface hosted by your new Xbox Elite Wireless Controller Series 2! We've designed your new device to offer our users more of the in-game control they need to be successful, and we're happy to hear you've been enjoying the increased dexterity and precision. Thank you for sharing your thoughts! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Expensive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive controller, has some extra features that I don’t really need, but it is a quality product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Love that I can recharge it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love not wasting batteries to play games and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great for Hardcore Gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy. Doesn’t feel cheap. Nice weight, that makes you feel like you’re really in the game. Built in battery is very convenient and long lasting. Customizing and tweaking to your preferences makes it the best available controller out there.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that your new Xbox Elite Wireless Controller Series 2 has enhanced your gaming experience. We're glad that you're a fan of its customization features, sturdy design, and internal rechargeable battery, too. Thank you for sharing your feedback; we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of the controller. What stops it from being great is the delay in the A button. It's still the best Xbox controller out there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pro Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller, feels great in hand, that paddles are a bit hard to use at first but than you get the hang of it and makes you play like pro

    I would recommend this to a friend