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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17165 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the controller for its exceptional overall performance, impressive battery life, and highly customizable features. Users frequently praise the device's comfortable grip, balanced weight, and tactile feel during extended gaming sessions. However, some owners have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Despite these technical issues and the premium price point, many still consider it a high-quality addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 17,164 reviews
  • Cons mentioned:
    Bumpers, Stick drift

    Rated 3 out of 5 stars

    I do like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! But... I think its a real shame that its expected to fail in some way (stick drift or bumber not working, etc) after a few months. Maybe 6 months I think. I on my 2nd or 3rd one and I do treat them well, never in a damaging way. I will say that it takes me time to adjust to normal controller after using an elite controller. I cannot recommed this to anyone without warranty of some kind.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great loved the white and black i would buy again in the future

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Amazing Upgrade! ... if it works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is so close to perfect! The back buttons easy to use & not obtrusive, everything feels higher quality than the normal Xbox controller, but the stick drift is ridiculous!! Stick drift has become synonymous with the Elite controllers so I was hesitant to justify the price tag, but the Elite 2 seemed to be the most user-friendly option in the “pro-controller” market. I’ve seen people say they they’ve had theirs for 2+ years without drift issues so I was hopeful to say the least. First week was a dream come true! The added functionality from the back buttons made me realize I’ve been playing at a huge disadvantage for the last couple years. I don’t think I can ever go back to playing FPS games without back buttons, the idea seems so cumbersome now. Around my 2nd week of use I started to notice some slight drift on the left stick. It was barely noticeable & easily corrected so I didn’t think much of it. Fast forward 1 more week and I notice the same thing from my right stick. Barely noticeable, but enough to make me start regretting my purchase. I’ve barely had the Elite 2 controller for a full month & the drift is only getting worse. I love the back buttons SO MUCH that I really don’t want to put it down, but if the stick drift keeps getting progressively worse at this same rate than I will only get another 2-3 weeks of use out of it. This controller does everything right when it comes to offering a premium level “pro-controller” but if the stick drift turns it into a $200 paperweight after 2 months then it’s hardly a justifiable purchase. I’m hopeful Microsoft can turn this around, the biggest talking point of the Elite 2 to-this-day is the stick drift issues. If they can resolve this, then they will arguably have the best option on the market for a premium controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller should come standard with every Xbox! Makes the regular controller feel like a toy. Grip and adjustments are great, no need for batteries or charge packs, and the case is a nice touch to conceal it and keep clean. I love it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kenny,

      It's wonderful to hear that you're loving your new Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of its comfortable grip and internal rechargeable battery, too. Thanks for sharing your thoughts; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Stick Drift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller except for how quickly it developed stick drift. Love the weight, and extra buttons, but the stick drift is going to be the death of me!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect all the value I expected on this controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best controller on market but is not consistent.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iv'e tried just about all the top brand controllers and the Elite Series is in my opinion the best for high level gameplay. However, The life span of these controllers are very short. I have owned about 3 of these and eventually the controller will experience a manufacturer issue. Sometimes, the LB & RB buttons will give multiple inputs or not even execute the command when pressed. The same issue was experienced on all 3 controllers and not very helpful when you send them in for service and they return to have the same problem. Microsoft really needs to fix how they make these controllers and run better test to prevent these things from constantly happening. Best controller, but will probably malfunction eventually.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Tap back

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles really well when in hand to hand combat im fps games! Which I really enjoy. The customizable bumpers in the back allow for more fluid motion and transition. All in all, it was a well invested item to my arsenal of gaming gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best feel

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my kid this one and he loves it. Better then the wired controller for sure. Great feel on grips Interchangable buttons and paddles are a +

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It saved me a alot from buying batteries from my older one and the durability is great

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great Xbox Elite Controller Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller to replace a previous Elite Controller that succumbed to severe stick drift and a battery that wouldn’t hold a charge. I wasn’t looking forward to paying full price for an Elite controller, so was very glad to find this one. It doesn’t come with all the bells and whistles of my previous controller but i didnt really need them since those same accessories and case from my previous controller all wotk with this one. I also wasn’t sure if i liked the white on black color scheme but it really works and this controller feels just as sold as my old one. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should no complaints I wish it would stay charged a little bit longer though

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Probabaly the best thing available, but not great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a total love hate relationship with this controller. I had my Elite 1 for about two years and it worked great but eventualy the Y button failed and the stick drift was so bad that I upgraded to the elite 2. I also bought one for my 9 year old at the same time, within a few weeks my bumper started failing and stick drift was immediate, It has never not drifted, luckily I play war zone so I just adjust the dead zone and it has no affect in game. Unfortunately I didn't get a warranty with that controller so i bought a second one this time from Best Buy so I could get the warranty. Ironically the one that I got the warranty for has held up great with no problems except it also has stick drift...........

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox controller really does make a difference in game play. It may be slightly heavier that regular controller, but the accuracy makes the difference. I would recommend this controller over the regular one any day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dry high quality controller with lots to give. The paddles are nice and the control can’t handle tosses

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic upgrade from the Elite 1. The built in rechargeable battery is great and lasts several days of heavy use. The paddles are reconfigured and are a little smaller and I find them more responsive. The build is solid. Dont hesitate.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bob,

      We're thrilled that you're enjoying the upgrade to Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its long battery life and its updated paddle design, too. Thanks for sharing your experience; we hope you have a lot of fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Durable, easy to use, very available

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable, long battery life. No real issues. would recommend scuff though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller for both casual and comp gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of if not the best controller I’ve ever owned. The grip helps with perspiration, the paddles on the back help with gameplay, and the interchangeable thumb sticks are good for different games. I recommend this controller fully.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jose,

      It's fantastic to hear that Xbox Elite Wireless Controller Series 2 is one of the best controllers you've ever owned. We're glad that you're enjoying its comfortable grip and customization options, too. Thank you for sharing how it has enhanced your gaming; we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elitle Controller Red

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically Brand new controller took my gaming to the next level I play cod so this helps me get back into peak performance online, perfect controller for competitive players and non competitive can’t wait til I buy the paddles for underneath the controller it helps a lot this isn’t my first elite controller but it is the coolest color scheme so far! Highly recommended! Pro gamer vibes. Grab them while their still available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely controller, highly recommend. No issues after a year of use.

    I would recommend this to a friend