Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17166 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the controller for its exceptional overall performance, impressive battery life, and highly customizable features. Users frequently praise the device's comfortable grip, balanced weight, and tactile feel during extended gaming sessions. However, some owners have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Despite these technical issues and the premium price point, many still consider it a high-quality addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 17,164 reviews
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the controller. Absolutely no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Elite

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel its perfect and how you could customize the triggers

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Gaming Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i expected! I love that it some with different left and right stick pad options and the option to change the force it takes to press the triggers down! 10/10 recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps charge for days it's made well I like the interchangeable stick & d-pads

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Elite controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price. The controller is high quality and you can customize the entire controller from the nobs to what functions the buttons control.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you are pleased with your purchase! We've designed your new Xbox Elite Wireless Controller Series 2 to be the most advanced personal gaming interface available, and couldn't be more excited to know you have found it to suit your needs as a next-generation gamer. We're happy you love it! Thank you for sharing your feedback with the community. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Unparalleled experience

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this controller is like nothing I've owned before in console gaming. Very sturdy, great options and ample customization

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Top quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't expect much difference from the Xbox One controller I've been using for my PC setup, but going through so many AA batteries made me consider this one. Not only is it rechargable, but the 4 buttons on the bottom are life changing for gaming. If I had this when I was playing Elden Ring, it would have made a WORLD of difference. Not having to take your thumbs off of the movement and camera sticks is incredibly useful. TLDR : GET IT!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming controller

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift got my husband and this is the best controller he has gotten finally decided to get a good one and it turned out better than his cheaper other ones

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Best controller

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller might be pricey compared to the standard controller, however it is double the quality, durability and it is customizable, i would definetely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent Controller but not worth cost

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite controller was just as good for sensitivity and control. The handles wore and started to separate from the rubber, so I needed a new controller. I'm not sure what was expected of this new controller, but it does pretty much the same. I do like the idea that it will be compatible with the new Xbox coming in Nov/Dec 2020. The one new feature that is great (so far) is the rechargeable batteries. I would use rechargeables in my old controller, but would have to keep swapping them out. With these, I just use the USB cord which I like a little more.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mark,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 has been a good upgrade over its predecessor. It's great to hear that you're a fan of its built-in rechargeable battery, too. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller for those who love shooters. The paddles on the back are a great alternative to buttons and the battery life is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Stepping up the GAME

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm super amazed at this controller. Received as a birthday present from wife. Apparently the BB employee pointed her in the PROPER DIRECTION... she knows I'm a hardcore gamer and wasn't looking for or needing a typical controller. This thing is a beast! I haven't even begun to exploit the power, but I've built a couple of game specific control schemes and felt the difference in make-quality. The internal battery life (~15-20 hrs) is definitely better than what I've gotten from my recharger packs from Nyko charging base (typically 10+hrs). And looking forward to solid compatibility with Series X systems!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers I’ve used. Battery life is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Exceptional

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel and battery life of this controller are fantastic. I have to charge it about every other month. Just hate that to avoid disposable batteries, this or buying a rechargeable battery pack in 2024 is the way to do so. Other than that, I don’t regret this product at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's consistently good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the base elite so no back paddles included, if you've used one you already know it's one of the best. The rest comes to personal preferences, I however choose this until I find something better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality was looking for good grip, very pleased. Little heavier than my other controllers but not uncomfortable. Would highly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending the Xbox Elite Wireless Controller Series 2! We're glad that you're pleased with its comfortable grip and sturdy feel, too. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller, he was excited to get it and i caught it on sale

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High Quality Controller with customization option

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great. Super easy to change the D-Pad or the joysticks. My A button feels a bit sticky although it has not messed with my playing yet. Mapping buttons to the back paddles is extremely easy and can be done at anytime. If you do not want to use the back paddles, they come out very easy. This controller is great if you like to customize and plan on using the back paddles. I use the paddles not competitively like one would assume so even just mapping the A button to the back top right paddle can be nice for some.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brett,

      It's fantastic to hear that you're enjoying the customization features and back paddles of your new Xbox Elite Wireless Controller Series 2. We're glad that it has enhanced your play experience, too. If you continue to experience problems with the A button, we suggest reaching out to Xbox Support for assistance here: https://support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Kid friendly...Dad approved

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of running out of batteries or swapping batteries in the midst of a game, this is the controller for you, or the kids, or that someone you love. On a full charge you can get several hours of gameplay and it proves as a great alternative if you dont want to go for the elite 2. I recommend this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and durable controllers good fitment and very versatile

    I would recommend this to a friend