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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17166 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the controller for its exceptional overall performance, impressive battery life, and highly customizable features. Users frequently praise the device's comfortable grip, balanced weight, and tactile feel during extended gaming sessions. However, some owners have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Despite these technical issues and the premium price point, many still consider it a high-quality addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 17,164 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Series II is PEAK!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Elite Series II, went away from a Scuf Instinct Pro, will never go back. My favorite controller. Really love the color. Red is my fav color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    OnPoint accurate controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good little expensive but all around good product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up when it was on sale and it is great

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller. By far and away the best quality and feel of any controller I've ever held. Its a HUGE upgrade over the series 1 elite controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Austin,

      It's awesome to hear that you love your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its updated features and comfortable feel. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Some many options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite controller you can really customize to your liking. With stiffer joystick to up to for added buttons on the back. Also the rechargeable battery last forever.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the customization features and internal rechargeable battery of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your thoughts, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and comfortable to use the customization is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    The best controller made!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller Perfect feel and size. Lots of mapping switches to any buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily my favorite controller to use, easily configurable, durable, and overall just premium. Customer service was also great as I couldnt find the color I wanted and a service tech helped me out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Elite Core controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling controller. Great battery life. Better than using batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite 2

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall performance and experience. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my elite series 2 controller. had the series 1 for over 2 years, my series 2 for another yr and a half til it broke and now onto this one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Matt,

      We're excited to hear you've found the perfect fit for you in your new Xbox Elite Wireless Controller Series 2! Having an interface that you feel comfortable with is a huge advantage when it comes to net-generation gaming, and we're thrilled to be a beneficial addition to your home setup. Thank you for sharing your story! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my oc setup was easy. Less than a minute to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son as a gift. It was his favorite gift!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Elite!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavier than a standard controller but nice to hold. Paddles are a good option for certain fast-paced games.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Good Christmas present for gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend for Christmas. He really likes it. It is nice how you can change the toggles easily since they're magnetic. Overall good purchase!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your experience. We are glad your boyfriend is enjoying the Xbox Elite Wireless Controller Series 2 and you are satisfied with your purchase. Wishing him happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Elite Series 2 Xbox Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this controller online and I had to get it because it looks really good and I've heard some good reviews on it. Best Buy Customer Service was amazing. When I arrived everyone was friendly and as soon as I requested my Item they went to go get it fast for. Overall I haven't had any issues and it works well no problems. Product feels good when holding.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great responsive controller and very durable. The paddles are in perfect spots

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I ever had!!!!!!!!! It is so smooth and I like the weight feels great playing.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    I love the elite but it is fragile.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WAS my 2nd elite. Ended up getting the white and black recently becuz this elite bumpers were messed up and the left thumb stick wouldn’t move my in game character forward nor sprint. I was out of warranty and couldn’t send it in. So I now have 3 elites smh. Series 1 and two series 2. Lol it’s a great controller for PVP and PVE. Just don’t drop the controller. Not even once.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Great functionality and feel, average durability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controler, good feel and functionality, have had many now and always seem to get bumper issues or stick drift just after the warranty ends.

    I would recommend this to a friend