4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$188.33
Save $11.66
The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16940 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 16,940 reviews
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very customizeable, handles well, good quality, sturdy, and good for having diff profiles for certain games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No controller has ever felt better in my hands. A little heavier than the standard xbox controllers. Paddles and trigger locks are legitimate ways to get an edge in online/competitive gaming. Personally, I only use 2 paddles as all 4 feels a bit strange with my hands size. There's also many ways to adjust the response curves of the joysticks offering advanced ways to tailor control. I recommend the warrany for peace of mind knowing that this product has some history of defects, not to mention controllers themselves get beat up over time, thats the way it is!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall solid controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an overall solid controller. The reason for the four stars is the wear and tear. Sticks get dick drift after a year of heavy gameplay and considering the price I believe it should be at least two years for any part malfunction

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Feels Great, Poor build quality.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I game, a lot (Mainly FPS). I use this controller sometimes as much as 30 hours a week, and while that is a lot of wear and tear on a controller, I assumed that the high price tag as well as the name "Elite" meant that this controller would be up to the task. I was unfortunately wrong. While the controller feels great in the hands and the added control with the trigger stops, the software stick programming, and the paddles is an awesome addition Microsoft dropped the ball with this product. My number one gripe is that the controller is already experiencing the dreaded stick drift (it actually started about 4 months ago but i put up with it until now) also the RB and LB buttons refuse to work when pushed about 70% of the time which has lost me quite a few gun fights. Luckily for me i bought the replacement plan through best buy and I'm hoping that I just got a bad controller. I guess only time will tell -- I'll make sure to make an update if that controller is better/worse.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Top tier controller!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever purchased! Very customizable and resilient.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paddles work great. Serve a great purpose! Customizable

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Great with flaws

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this controller for a year now, I've decided to write a review. The customization of this controller is awesome. I love the way I have been able to tailor it to my play style. The only issue I've been having for the past few months is that my LB and RB buttons are starting to stick. I've always taken care of my controller, and store it in it's case whenever not in use. Disappointed in the longevity for the price I paid.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that your Xbox Elite Wireless Controller Series 2 has enhanced your gaming experience, but sorry that there's an issue with the bumper buttons. The limited manufacturer's warranty from Microsoft for this product has been extended to one year. If you are still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my elite series 2 controller. had the series 1 for over 2 years, my series 2 for another yr and a half til it broke and now onto this one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Matt,

      We're excited to hear you've found the perfect fit for you in your new Xbox Elite Wireless Controller Series 2! Having an interface that you feel comfortable with is a huge advantage when it comes to net-generation gaming, and we're thrilled to be a beneficial addition to your home setup. Thank you for sharing your story! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Good Feeling

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After not having used an Xbox controller since the first one, which was gigantic, this is a great feeling controller. A little small for my hands but it does bother me and still feels great. The buttons are responsive, and the build quality is great. Sometimes it has had a hard time connecting to my pc but that could just be a me thing.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Good grip

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the thumbsticks are interchangeable and can change colors i order mine from cbox labs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Joystick and fighting games

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not realize twisting the joystick makes it come off. During street fighter the joystick gets loose and i have to re tighten during a fight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase of the year

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased a few used versions in the past but decided to buy one brand new. Love this controller

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller. By far and away the best quality and feel of any controller I've ever held. Its a HUGE upgrade over the series 1 elite controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Austin,

      It's awesome to hear that you love your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its updated features and comfortable feel. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the durability and customization. Took my gaming to the next level

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth joy sticks with no walking. Holds a charge and is comfortable to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Play Time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller; long playtime without needing to charge. I was really surprised by that, in a good way.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    BEST CONTROLLER!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller so much! It has helped me with my aim and better accuracy, i love that you can customize this controller! I highly recommend this controller!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Some many options

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite controller you can really customize to your liking. With stiffer joystick to up to for added buttons on the back. Also the rechargeable battery last forever.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the customization features and internal rechargeable battery of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your thoughts, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Expensive and has some faults

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally I like it but I found the adjustable trigger on the two shorter settings can sometimes be unreliable. I've had many times I pulled the zoom trigger in Call of Duty and it started to zoom then didnt, leading to lost kills. Not sure if thats a general problem or just my unit. I got this on a good sale, otherwise its too expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Good Christmas present for gamer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend for Christmas. He really likes it. It is nice how you can change the toggles easily since they're magnetic. Overall good purchase!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your experience. We are glad your boyfriend is enjoying the Xbox Elite Wireless Controller Series 2 and you are satisfied with your purchase. Wishing him happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft