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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17167 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the controller for its exceptional overall performance, impressive battery life, and highly customizable features. Users frequently praise the device's comfortable grip, balanced weight, and tactile feel during extended gaming sessions. However, some owners have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Despite these technical issues and the premium price point, many still consider it a high-quality addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 17,166 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Gaming controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in the hands. Battery last a long time makes gaming a lot better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my fiance for his birthday! He loved it would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller the elite controller always feels better than the base controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely changes how you game. I primarily use it for FPS, and with the heightened thumbsticks your aim can increase substantially. The paddles give you the ability to never remove your thumb from the joystick, which is mainly why I got this one, and is a huge plus. The ability to customize trigger sensitivity and stop position also helps a lot. The overall build is very well constructed. No issues structurally what so ever. I highly recommend this controller if you want to give yourself a little extra edge in your gameplay.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Blake,

      Thank you for sharing how much the Xbox Elite Wireless Controller Series 2 has enhanced your gaming. We're glad that you're enjoying its customization features and durable construction, too. Thanks for the recommendation, and we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing no complaints great atmosphere. Someone always willing to help.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Almost Too Good to Be True

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel so good to hold. It has the perfect weight, grip, and overall feel. Almost too good to be true.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Button quality, Stick drift

    Rated 1 out of 5 stars

    Online reviews were right unfortunately.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have 2 xbox 360s, 2 xbox ones, 1 xbox one s, and also an xbox one x along with all the original controllers. They all still work really well. Only two of the ten old controllers have a slight issue with drift. They are standard stock controllers. This series 2 has such fantastic feel to it. Loved playing with it. But it seems to have slowly acquired all the problems I've read about online. Only 5 months after purchase, it performs worse than my oldest stock 50 dollar controller. Stick drifting, buttons non reactive whenever it feels like it, and disconnecting blue tooth or even hard wired. I love all of my xbox equipment, but sad to say, i wouldn't recommend this controller until Microsoft can fix the many issues it has. Microsoft should reassess where this is manufactured and consider giving the contract for it to a more qualified manufacturer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Holds charge, great feel

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I love how clean this looks in the white color, I love the feel of this second generation. I didn’t necessarily need the paddles in the back and I already had a charging solution so I didn’t mind just getting the core version.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    pros v cons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - it is a great feeling controller with a lot of options. It takes a little getting use to the paddles underneath, but once you do you will not want to go back. Cons - it seems to not be as quick to respond as it states. I play a lot of CoD and it seems to have a slightly slower response time than a $180 controller should have. Overall - I like it. I wish it were a bit less expensive, but it is a nice controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Elite 2 core controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely solid controller. Battery life is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t use another controller! Highly recommend to any Xbox players

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Best controller available.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium quality controller. Definitely worth the price even if you’re coming from the first elite controller. A lot more customization options

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Sticky buttons

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was in excellent cosmetic condition, but unfortunately the Y and B face buttons were sticky and required firmer pushing to activate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Awesome controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unsurpassed customization and battery life The trigger locks and adjustable stick tension make this the best controls for FPS style games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you're enjoying the advanced customization features and battery life of your new Xbox Elite Wireless Controller Series 2. We're glad that it's enhanced your experience playing first-person shooters, too. We hope you win a lot of game matches with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being an open box buy, this controller works fantastic! Paddles on the back are fantastic for the extra control slots I use for multiple games. Snag one if you can!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the it’s customizable and how long the battery last my old one of the same model lasted me 7 years before it stoped working

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth game play, easy to manage, no issues. Love the charging dock and battery indicator

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best investment for Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are any kind of serious gamer at all, you have to get this controller for your Xbox! It’s an absolute game changer and has every feature you could need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Elite series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I used hands down. If you are looking for a solid controller to actually game and use all the features to the max the elite series 2 is the way to go. Never had any problems with this controller besides the left or right bumper rarely work after a few months of consistent use. But other than though this controller is worth the price now that they lowered it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Elite 2 newer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one actually had held up and seems like it firing babe the bumper issues like the others

    I would recommend this to a friend