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Customer reviews

Rating 4.4 out of 5 stars with 17167 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the controller for its exceptional overall performance, impressive battery life, and highly customizable features. Users frequently praise the device's comfortable grip, balanced weight, and tactile feel during extended gaming sessions. However, some owners have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Despite these technical issues and the premium price point, many still consider it a high-quality addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 17,166 reviews
  • Cons mentioned:
    Button quality, Stick drift

    Rated 4 out of 5 stars

    Xbox Elite v2

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it when I got my third pair the 2 before that had stick drift and a button would get stuck

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite series 2 controller buy buy buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up quickly!!! Thing works great and does as it should. Was a refurbished controller and I gotta give geek squad a big atta boy/girl wonderful job!!! Thanks geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller for an elite feel of gaming

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this controller for almost a year now and I love it. I think this is the best controller you can buy right now. You can remap the buttons, adjust the sensitivity of each joystick, make 3 presets of customization for different games. The joysticks themselves can be swapped out for different shaped ones that come with it. I have gotten so used to the the paddles on the back that I can't go back to a normal controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this elite series controller was using the regular controller until now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent control with amazing customer service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller! Can feel the quality that went into the product. Much better fit to the hand vs the original control from an Xbox one. Best Buy did an amazing job at answering all of my questions did so with a positive attitude and huge smile. Kudos to Microsoft for the remote design and Best Buy for thir amazing service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best controller in the world

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've ever used. 4/5 because I've had to send it back TWICE because of issues. MS is pretty quick (7ish days on average from sending back to receiving your replacement) and I cannot play on other Xbox controllers anymore, and it makes the cool PS% dual sense feel like it's just lacking features. I HIGHLY recommend you buy the 2 year replacement plan from BB. For hassle free replacements.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Controller but Terrible Durability

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my favorite controller I've tried... 2 and a half years ago. I purchased it again 4 months ago and the buttons are already super sticky (especially the 'B' button which is inexplicable considering I don't use consistently on the games I play with controller). The controller felt like it was barely in better shape than my last controller I had used since 2023. I decided not to get the product liability insurance with it because the one I bought lasted prior for about 2 years, but this one ruins my gaming experience already a few months in. Perhaps the quality has gone down significantly from Microsoft, or I had bad luck this time. Either way, I thought this was the most dependable xbox controller, but I've been proven otherwise.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    It's an Elite Controller, but is the core

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better build quality than the standard controller; heavier with more quality materials. Easy to sync with your Xbox or connect to a PC. Note that it's the Core controller so you need to already have/buy separately the accessories for the back buttons (I didn't realize that but had them on hand from a broken controller before).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good controller bordering on great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time will tell on the grips but it’s already way better than the 1rst version with the built in battery and included chargers and a good battery life. While not as precise as I like in the joysticks they are very good. Triggers are great with more adjustability than previous version. Overall I’d say much better deal than version one even though it cost more, if the grips don’t fall off that is, which they shouldn’t.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rich,

      We're thrilled that you're enjoying your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your perspective; we hope you have fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Premium quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote feels superior to any other in the market and offers versatile adjustments to fit your needs. Great purchase for grand gameplay!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great and with the paddles on the back I can take full control of the game !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had to rebuy this and an Series X after house burned last month. Love the elite controller, a true game changer

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Elite Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ! Battery life is max , easy setup for customization of buttons

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Buy but check the buttons

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of issues with buttons sticking and not registering, otherwise best controller ever made

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with the buttons on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Elite Series 2 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first Xbox elite controller would get stick drift in under a month. This Elite series 2 controller lasted for 1 year and a couple months before getting stick drift! I highly recommend purchasing geek squad protection so when stick drift happens you can get a replacement. These controllers are usually not kept in stock in stores so you will have to place an order and wait for it to arrive. The price tag is high but I feel it’s worth it for this series of the elite controller.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Costomizable Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customizable controller for any gamer. Makes gaming more comfortable and reaction times better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    EXCEEDS my expectations!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is very good, if your looking for a PRO controller, this is a good one. The battery life lasts for a long time, the grips, triggers and everything else just feels very comfortable in your hands. I definitely recommend putting the geek squad warranty just in case you have an accident OR if SOMETHING else happens....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice controller. Im not sure why it cost so much but i got it on sale so im pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller ! The protection plan is a need when buying

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love these controllers, they are the best, the controllers I mean. My kids are ok too. :-)

    I would recommend this to a friend