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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17168 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the controller for its exceptional overall performance, impressive battery life, and highly customizable features. Users frequently praise the device's comfortable grip, balanced weight, and tactile feel during extended gaming sessions. However, some owners have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Despite these technical issues and the premium price point, many still consider it a high-quality addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 17,167 reviews
  • Rated 5 out of 5 stars

    Don't hesitate!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished controller works perfectly. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Elite 2 controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The function is amazing being able to use the paddles and customization. On that same note the quality is some what lacking as the rest of the elites the rb and lb are always an issue . No stick drift yet after a year …yet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Even better than the 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller after owning elite 1, lived up to expectations and more! Really comfortable and has a nice grip, strong also!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    xbox series 2 is better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my worn out elite series, with the new version. My old unit had played hard! This new series 2 has great new improvements, also the new unit is not a duplicate. You can not swap parts from the old to the new. I have my original fitted with round top sticks on it, the new unit only allows one of these, on one side or the other. You can not use the old sticks or any other remove able controls. So yes I love it for being well made, but just not compatible with the older elite.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your upgrade to Xbox Elite Wireless Controller Series 2. It's wonderful to hear that you're a fan of its updated customization features, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Good if you’re lucky

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left Bumper broke and theres is moderate stick drift on both sticks after 4 months of use.. outside of warranty date. Controller feels very high quality, looks and feels great but just doesn’t seem to function so. I’ve never had this many issues with my past $60 Xbox controllers. Disappointed their premium version is a downgrade in reliability.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Arturo,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Xbox Elite Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might be a bit hard to swallow the extra cost of this controller but it is well worth the price. It takes a little while to get used to the controls, shape, and weight of the controller especially if you have been using the standard controller for a long time. Love that you can customize the buttons and triggers to your liking as well as the config of the buttons. An extra bonus is the battery life (which I didn't expect).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    8 month review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was great, felt very nice in hand battery last long time but joy sticks have started to go i am an average gamer....LB button works if you press very hard...left and right stick both have drift cleaned it out before never dropped always stored in charger case, if you buy this remote 100% bu warranty worth every penny will be replacing asap.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Incredible Xbox Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra coin if you want a superior controller for Xbox. Nothing else comes close.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Not for average Gamers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Series 1 and this is def an improvement, it feels heavier to me. Also the wireless/plugless charging makes it so much better than the series one. It also feels tighter to me, could be a placebo. Using it on my XBox Series XX with no issues. Best to get this when it goes on sale as the price is steep. Should be included as an upgraded option when you purchase the new X Box Series X. This is really for those who need it not your average gamer to be quite honest.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Might return it idk yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a lot more expensive that a regular controller for something I'm not really getting 100% out of. If you already like a regular Xbox controller you won't mess with the parts much. The internal battery and charging case is cool. The feel is nice, I get the point of paddles but idk when you will really use them

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Xbox Élite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this controller but I recommend buying the warranty, I play daily so the buttons damage a little before the 2 year warranty expires! Best purchase ever. I was running through cheap controllers every 3 months at 60 dollars a piece

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Elite Series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the elite series controllers. Heavy in the hand and made with good materials. Wish it had Hall Effects but still a great controller all in all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller excellent quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great, it actually did improve my game! And as a testament to how good the grip is, I accidentally left the controller on the roof of my car. Not knowing I did I drove of went to two different places (gas station and friend’s house), to my surprise it was still there! I couldn’t help but laugh.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Xbox Elite series 2 is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is awesome if it doesn’t have some kind of fault. I had to return the first one because some buttons were funky, but the second one is perfect! (I highly recommend getting the warranty)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best controllers of all time i suggest it

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Feels solid in the hand

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and the weight of these controllers. They are on the heavy side but I prefer that.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very solid. Love the texture. Balanced weight and long battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to have for my Xbox Series S

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It matches my Xbox Series S. I already have the Xbox Elite 2 controller but use that with my Xbox Series X. Which is black like the X. Anyway I also had the first Xbox Elite controller so already have all that i need for the new one. Which just seems like its suppose to go with the Xbox Series S.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best controller for Xbox imo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve used, I love that it weighs more than most other controllers, it feels very good quality and I’d buy another one if I ever needed too!

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 4 out of 5 stars

    Little bit pricey but great finish.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality and works well. The customizations are very.

    I would recommend this to a friend