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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17168 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the controller for its exceptional overall performance, impressive battery life, and highly customizable features. Users frequently praise the device's comfortable grip, balanced weight, and tactile feel during extended gaming sessions. However, some owners have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Despite these technical issues and the premium price point, many still consider it a high-quality addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 17,166 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Xbox controller. Elite is the way to go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, purchased to replace previous controller that was worn out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these controllers. I bought them for my partner for his birthday. These are the only ones he’ll use!

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    Great controller, awful build quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Elite series 2 controller. The first two had issues with the bumpers (one right after the one year warranty, the second one almost at 6months). The controller itself offers great utility but for whatever reason the bumpers fail to stand the test of time.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Is okay controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is my 3rd Elite 2 controller. I actually returned the last one. So xbox controllers feel good on hands. But they have a a lot of drift on their stick. Yea thats not from using the controller it comes with it. At least the ones I owned had that problem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the scratch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was umm skeptical that a controller costing this much would feel like it was worth the scratch. I'm a enjoy the game at my own pace kind of gamer. So buy a controller like this? Well it's just better quality for one. Being able to shorten the top triggers is a great feature for when you need to button bash through a boss fight. I've only had this controller a month so I can't speak for it's longevity but so far I'm happy I invested.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best out there!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is PRICEY! You get what you pay for in this case though. This is the best controller out there by a mile.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jason,

      Thanks for sharing your thoughts. We are happy to hear you're a fan of the Xbox Elite Wireless Controller Series 2. We hope it enhances your gaming experience!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Xbox pro controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller feel good great battery life no connection issue on console but some Bluetooth issue with pc

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the battery life of the Xbox Elite 2 Wireless Controller. Thank you for sharing your thoughts with us.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    WORTH EVERY PENNY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first about spending so much on a controller, but after just one night of using it, I'm telling you, BUY THIS CONTROLLER! I used it with the new Modern Warfare and it stepped my game up tremendously. You can customize the paddles to whatever setup you'd like. It makes reloading, switching weapons, crouching, and jumping more fluid with not having to move your fingers all over the controller. It is a must from anyone who is competitive down to casual. No regrets. Worth Every Penny!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Adam,

      We're thrilled to hear that your gaming performance in Call of Duty: Modern Warfare has improved with the Xbox Elite Wireless Controller Series 2. Thank you for sharing your awesome experience, and we're delighted that you feel it's worth every penny. We hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've ever owned, bar none. Sometimes the obvious solution is indeed the correct one.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great controller for a better competitive edge, but 2 years or so in i have stick drift.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Elite series 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels better than any controller imo, only pro controller I know of without hall effect sticks. It's a must for fps shooting games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son says it’s the best. He says he can feel more grip on the controller and looks cool.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels smooth and holds good while playing video games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is what i use to game perfect feel, weight and grip.. the paddlkes are nice and i like the 3 modes to save

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Yay xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cream of the crop in my eyes. Novice gamer but the paddles and customization is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Muy bueno

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, very durable. I've had it for years, unlike other $60 dollar controllers from games stop that dont work with in a week

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    An improvement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a sturdier and better feeling version of the Elite Controller than its predecessor, but these controllers still do tend towards defects and issues. You will not regret getting this controller, it's incredible, but you will regret not getting it with a replacement plan. Do yourself a favor and experience this amazing controller with the peace of mind of knowing that if something happens you can replace it.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    This controller is a dream!! *but..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is everything you want in 2020. The only thing I will say is get the insurance. I'm very gentle with all my devices (especially controllers- considering how fragile they tend to be). Alot of my friends have been experiencing knob drifting, and other little things malfunctioning.... Long story short, excellent controller, but that insurance will SAVE YOUR POCKETS in the long run. *My left stick is starting to feel a little lose after about a month or so of having it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you're enjoying your new Xbox Elite Wireless Controller Series 2 so much. Every new Xbox controller also comes with a 90-day limited manufacturer's warranty from Microsoft, so if you do experience a problem during that time, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. Is a very good controller will be buying the accessories next

    I would recommend this to a friend