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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17168 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the controller for its exceptional overall performance, impressive battery life, and highly customizable features. Users frequently praise the device's comfortable grip, balanced weight, and tactile feel during extended gaming sessions. However, some owners have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Despite these technical issues and the premium price point, many still consider it a high-quality addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 17,167 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this control but make sure you invest in the insurance!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as a replacement for the Elite Series 2 Controller that suffered from sever stick drift. Since I was past the warranty period I figured why not? Great feel and weight. Definitely worth the purchase. I was able to use the paddles and charging case from the Original Elite Series 2 controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The BEST CONTROLLER EVER MADE !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best controller ever made for XBOX ONE ,my son and I bought the first XBOX ELITE SERIES when they first came out , we loved it and we were very satisfied with it ! The controller lasted a very long time , they were a little bit pricey but the more we used them i decided they were worth the money . The series 2 are even alot more better and worth EVERY PENNY I SPENT FOR THEM !

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously love it. Thought it wouldn’t be that much better but the red really pops in this bad boy. I think it feels better than my all black series 2 I got when they came out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller steep price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this controller. There are negative reviews for it though with buttons sticking and bumpers breaking but tbh I just think some people don't treat their belongings very well. Ive had no issues and love how easy it is to use. The back paddles do take some getting use to but once you do its very hard to go back to anything else. The battery is rechargeable through USB c and its good for about 40 hours.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts. We are happy to hear that you love your Xbox Elite Wireless Controller Series 2. We hope everything continues to run smoothly, wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox elite series 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox elite series 2 is a fantastic controller with built in grip pads for sweaty players, it also provides for back paddles that can be mapped to your personnel needs and has replaceable joy sticks! If your looking to enhance your gaming experience this is your go to product!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Just as expected!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] If you would like the All in experience, this controller is for you! It comes with everything from the paddles to a case and charging stand. You could go with the core version, but those dont come with any accessories. Overall great controller and great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Great customization for a personalized easier experience - Very durable inputs but edges of rubber tend to unglue. - Thumb stick grooves go away slowly - Glues for grips way better the Elite 1 (I Play a lot)

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT. SO MUCH BETTER THAN THE ORIGINAL!!! Ergonomic and light and fully customizable!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Good controller but overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Series 1 and it was definitely showing wear and tear so I decided to upgrade to the Series 2. I've only had this controller a month and there's already joystick drift that will cause the camera to pan in games. If I don't press the A button at just the right angle or have firm pressure, it don't register meaning when I tell my character to jump in game, nothing actually happens. This controller is about $150 too expensive to be having issues this early into ownership. $30 dollar controllers have lasted longer than the Elite 2 before seeing these types of issues. Of course I'm out of return policy at BB so I'd have to go through Microsoft for the exchange which is such a hassle. The good things include the feel of the controller and the battery but I cannot recommend this controller because it's having what I would consider significant issues for how expensive this product is.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Easy to use but doesnt last long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate giving this a 3 but its only because i had 2 of these in 1 year. I bought one the stick locked up , easily exchanged it because of warranty and the new one locked up in less then a week. Now the plus is its easy to set up and it has multiple sticks that work well with my thumbs. But for being the Xbox brand, im disappointed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complain being don't have dry hands when handling this controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for everyone, but nails it for hardcore gamers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of customization options available and more comfortable than the standard Xbox controller. I think mostly competitive players can appreciate its features but still worth while if you know what you dislike about the standard controller. Biggest issue is you can't easily swap the battery, which is disappointing considering the cost of this product.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The ability to customize your player interface is a huge benefit, and something our users were looking for out of their controller. We're thrilled you've found the perfect solution for you in your new Xbox Elite Wireless Controller Series 2! Thank you for taking a few minutes to share your thoughts with the community. Whether it be the comfort it brings, or the overall performance level, we're excited to be a valued addition to your next-generation gaming setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I fly for fun

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a controller for a Xbox but better then the cheap one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paddles are great and give me the edge i need to beat the competition

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels solid, heavy weight… super customizable. Great stuff

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    The Elite 2 controller is good, but flaws remain.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite 2 controller be the greatest XBox controller ever, but it suffers from the same flaws and weaknesses as it predecessor. The sticks mechanisms break down to wear and tear gaming within six months of use. Eventually the push down click on the stick intermittently stops functioning and you're screwed if the click is a vital action in a game, like sprinting or running. Creep is starting to rear it's ugly head in the same stick. And just this week one of the bumpers began intermittently stopping function or it's sticking. All of these issues should've been corrected with the Elite 2. But instead of upgrading the quality and durability of what really matters most they put more R&D into the exterior cosmetics, which I like. It's actually feels really good in your hands. I LIKE IT, but I want to love the Elite 2. It's just not what a Gen 2 premium controller that demands $30 over Gen 1, but doesn't deliver in the wear and tear department. Will I buy another, of course. And this time I'll buy the freakin' insurance. It was a Gen 2, I thought I would be better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite controller 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one the last one I had it for over 2 years I guess I’m one of the lucky ones for me it’s a great controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yup get it! No complaints over here love the sticks configurations great for competitive gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller only downside is the rubber tends to start bubbling

    I would recommend this to a friend