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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17168 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the controller for its exceptional overall performance, impressive battery life, and highly customizable features. Users frequently praise the device's comfortable grip, balanced weight, and tactile feel during extended gaming sessions. However, some owners have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Despite these technical issues and the premium price point, many still consider it a high-quality addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 17,166 reviews
  • Rated 5 out of 5 stars

    Great for what it’s worth

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this controller for years now and it doesn’t disappoint. The grips on the side are great, the button are smooth and good. I like it lot

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    too much problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the control its good but after 1 year and 6 months the lb Botton not work the skin star unglued plus I has problem before with another Botton but that was under the warranty not now, for the price I payed its not good, they should extend the warranty for 2 years.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a little pricey, but great improvements and nice feel and comfort!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox Elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a month and Ive def noticed some wear and tear but over all its functional still. Id give it 5 stars cause its such a good controller but for 200 dollars id expect it to be a bit more durable so ill give it 4.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Xbox Elite 2 controller a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the controller whether you are a casual gamer or a serious gamer this is the controller to purchase. Perfect weight interchangeable sticks and pads wire triggers with hi end metals! Includes charging port and a hi quality feel also no lag! Comparable with PC and Xbox one and Series X or S. Buy it you will not regret the purchase, it from Best Buy get points and buy the insurance plan for peace of mind.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the customization options and quality feel. We hope it takes your gaming to the next level!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper price didnt change the quality. It works great. You can use your old paddles etc. I had no problems. Everything was sturdy and tight fitting. D-pad is multi directional so obviously youd need to make sure youre tapping in the right spot or it will make it more difficult for you. I found my gameplay to be considerably smoother too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 12 year old for Christmas. Disclaimer, I know nothing about gaming, but apparently I did well! He absolutely loves it! I love the durability of it, considering he can be an angry gamer at times haha

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    My Daily Driver Controller, Can't Play Without It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller, it is amazingly effective and feels great. However, I had to purchase a second one after the first one started having problems after a year. Love it though so bought a new one at full price. Would only buy if you won't be hurting after your 200 controller starts to break down in a year. Use it for Halo, COD, and Skyrim.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Wojo,

      We're thrilled that you're enjoying your Xbox Elite Wireless Controller Series 2, but sorry that there was an issue with the first one you purchased. The limited manufacturer's warranty for this product has been extended to one year. If you have any more problems, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel, Weight

    Rated 4 out of 5 stars

    Nice controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good weight. Feels good in your hands. Nice to play with.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to know you appreciate the weight and design of your new Xbox Elite Wireless Controller Series 2, and have found it to host a comfortable user interface and an optimized construction. We're glad it feels good in your hands! Thank you for taking a few minutes to share your experience with the community, we appreciate it. We're glad you are pleased with your purchase!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    All in one controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great it's my favorite controller. I love the removable paddles for various types of games.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Better than series one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can use series one paddles is lighter case recharges controller better grip and feels like it is smaller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      We're thrilled to hear that you're enjoying the comfortable grip, sleek design, and rechargeable battery of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience, and we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great worthy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love elite 2. I said my comfortable to playing. No problem.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    GREAT CONTROLLER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller! lots of improvements over the previous model. comfortable and feels great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are glad that you are enjoying the comfortable feel of the Xbox Elite Series 2 Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the elite series 2 controller. The only thing I can say is, GET THE WARRANTY!!! I highly recommend it, these things do break. We use them alot and even though they should last longer, they do not. The bumpers start going on them, joy sticks drift alot, mine drifts out of the box lol. Just get the warranty and u will love your controller, if you don't you will be out 180 bucks sooner than you would like.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller best controller on the market bit pricey but worth it if like to play FPS

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are happy to hear that you are a fan of the Xbox Elite Wireless Controller Series 2! Thanks for taking the time to share.

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this controller has been amazing. It has super high quality parts and is a step above the standard controller. I did have an issue with mine within 6 months but was able to send it into Microsoft for the warrently and gets replacement device easily. Overall very happy with my controller and will be buying another if I ever need to get a new controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Joe,

      Thank you for taking a few minutes to outline your experience for us. While were sorry to hear you encountered an issue out of the box, we're thrilled to hear you have since received your replacement device, and have been enjoying your time so far! If you happen to run into any issues in the future, we recommend the following site, where we host helpful tutorials and how-to guides on troubleshooting all of the most common issues users are facing. Find all you need to know, here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Its pretty cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels alot better when i hold it compared to regular controllers and if your a comp player then youll love the mouse clicking setting on the bumpers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Xbox controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected this is an amazing controller. The comfort, fut, flexibility, and customized features make it the only controller I use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Not Elite at all

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lower quality than the standard controller. Known issue with the RB/LB buttons and the joystick will drift. The buttons will slowly require more and more force to push until they become completely unresponsive. The joystick has a tendency to move the opposite direction when it rebounds if you let it go. For example, pushing far to the left and let it go, it will bounce to the right. There is an active lawsuit against Microsoft. In response, Microsoft has extended the warranty from 90 days to 1 year. This was also an issue on the previous generation of this controller. The extra warranty does me no good 13 months after I bought this. The nice part is the rechargeable battery. The customization of the joysticks and such is ok but not a major feature to me. The ability to have multiple profile settings is very useful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Controller Ever...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing controller. Couldn't have asked for it to work any better.

    I would recommend this to a friend