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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17168 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the controller for its exceptional overall performance, impressive battery life, and highly customizable features. Users frequently praise the device's comfortable grip, balanced weight, and tactile feel during extended gaming sessions. However, some owners have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Despite these technical issues and the premium price point, many still consider it a high-quality addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 17,167 reviews
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is very modular and comfortable in the hands, allows for many unique button configurations for paddles

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    A great purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new controller was just the thing that I needed to make some of my games easier to play. The paddles on the back are customizable so you can determine what they do and to have so many configurations you can set makes switching games easu

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Feels great but buy the insurance on this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller feels amazing very customizable however it does have some down sides doesn’t last long used it for 11 months before stick drift started. Widely known issue Microsoft was fixing some but not mine it was out by 2 weeks and won’t cover it. This is a very expensive investment to last 11 months with no abuse and moderate game play.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there is an issue with the thumbstick on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel
    Best Buy Employee

    Rated 4 out of 5 stars

    Great!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The colorway looks better in person, but the feel of the controller is great! Main thing is you have to order the accessories separately. But if you just want a good feeling controller without the extra bells and whistles, it's great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but breaks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller for FPS games. The problem is they are very expensive and break easy. This is third one. I bought this because I have all the attachments from my other elite 2. I love the color but don’t like the price. If you have money to burn then buy one but if in a budget save your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller por Shooter Games, grip 10/10, Joystick 10/10

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Controller elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. Some flaws to it . Drifts and some buttons not so durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have xbox controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller! love the customization for the controller especially the triggers and tension for the thumbsticks. Really helps with FPS games. Also like the fact I can have multiple profiles for the controller so the paddles can be for different buttons on each profile or off. Overall happy with this and the case is also a bonus, Must have for Xbox and pc users.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you're enjoying your new Xbox Elite Series 2 controller. It's great to hear that it has enhanced your play experience, too. Thank you for sharing your experience; we hope you continue to have fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid gamer, I would say this is one of the better controllers you can get for this price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Will not use anything less

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller i have used to bust the managers butt on cod warzone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good For Large Hands

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think the controller was worth it. I decided to buy it with a coupon I found. After using it for a few hours and getting use to the extra controls I am not able to go back to a standard controller. This controller has helped me tremendously. I recommend this to anyone trying to get a slight advantage in game. Also no more batterys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool color

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and quality are real good and it lasted about a year before issues started appearing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried scuff and turtle beach. This is the best controller all around save your time and buy the pro controller!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok it’s works really good should put on display from me to you

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Elite controler

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote was awesome. I love the way you can customize the color on the remote. One thing I want to mention is one of the triggers have an a wired noise a some problems when I press the trigger.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Better Than the Original

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the original Elite controller. I've been through three Elite controllers due to stick drift and other issues, but the Elite Series 2 has lasted the longest without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Spendy but worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back paddles are amazing. Ability to change to 360 grips is great. Good software to customize

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Feels very comfy and quality in your hands

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Must buy for gamers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is made of quality materials, feels absolutely amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Better than Generation One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the first generation Controller. The improvements to the trigger locks are fantastic. The control sticks seem more responsive and have adjustable tensioners. I haven’t figured out the shift function in the app yet, but from a cursory inspection it appears there is a greater degree of customization options with the buttons. The docking station is the greatest improve,ent, no more breaking the USB input.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you're a fan of the improvements to the Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its updated design and enhanced customization features, too. If you have any questions about how to use the Xbox Accessories app to customize your controller, Xbox Support may be able to help here: https://beta.support.xbox.com/help/hardware-network/controller/use-accessories-app-configure-elite-controller

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft