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Customer reviews

Rating 4.4 out of 5 stars with 17168 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the controller for its exceptional overall performance, impressive battery life, and highly customizable features. Users frequently praise the device's comfortable grip, balanced weight, and tactile feel during extended gaming sessions. However, some owners have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Despite these technical issues and the premium price point, many still consider it a high-quality addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 17,168 reviews
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Microsoft will always Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with excellent features. Only problem, is the issues these controllers tend to develop. Personally, I have gone through at least half a dozen of these controllers since they debuted. Stick drift is a gaurentee. Pretty smooth out of the box, but eventually, they'll break in and its not pretty. Bumpers usually are the next to fail. Haven't had issues with the series 2, as far as rubber grips peeling off. Microsoft has been aware of these issues for quite some time. Doesn't seem like they care, even with the looming class-action lawsuit over these contollers. For the price point, I wouldn't say these are worth it. Only reason i bought another one over the Turtle Beach Stealth, is the elite can still accomadate for the M80 mixamp for Astro A40's. For a little extra $, get something with Hall-effect sticks. They dont break as easy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great purchase

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The controller has been working great it exactly what I wanted, I’ve been using it for 3 weeks so far and playing with it has been fun. I would recommend if you want an elite controller without the other accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It's great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned it for a little bit now and I haven't had any issues with it, I use this controller a lot on my PC and my Xbox and it's great having a rechargeable controller that I know won't run out of battery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller feels great in the hands. Good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I like it so much more.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had it for maybe a month and so far im glad my friend talked me into getting this instead of a regular controller

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever. No more batteries. Love the customization

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for pro gaming and durability Great build

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Excellent Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a very well constructed controller and I like how you can customize it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts. We are glad you're enjoying the Xbox Elite Wireless Controller Series 2, especially customizing it. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have used nice rechargeable batteries long battery life customize to your liking

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great gift !

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my husband and he loves it. So many different options to customize so it might take some time to figure out your ideal set up but it’s worth it !

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great controller, some build quality issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t stress this enough: buy the protection plan. I’ve read numerous reviews on some models having design flaws, stick float, etc. Don’t get me wrong, I LOVE this controller, but I would hate to spend $180 on one and not have it work after the 90-day Microsoft warranty runs out. My first didn’t charge on the base, current one seems flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good upgrade from the ones I had like the way they feel in the hand I like everything about them they are definitely worth the upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super smooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully. Nice and smooth on the joysticks and triggers.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Need insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get insurance the rb button will give out after 6-8 months if used often

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent but Expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Functionality and customization, though it is very expensive, the price jump over the original was a bit unnecessary. the rubber grips are a big help for sweaty gaming sessions, and the rechargable battery is a nice touch, although it is a shame that it is built-in and non removable.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great controller but always get a warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller with good external build quality and feel. Always get the warranty as this controller is known to have issues with stick drift or buttons getting stuck. Great while it works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not want to use any other controller…… Best ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller I Have Ever Used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller I have ever played with! The buttons are very responsive, the ability to change sensitivity on that trigger buttons is amazing, and the paddle buttons on the back feel great. I mostly play Fortnite and I use the most sensitive setting for my right trigger and the middle sensitivity for my left trigger. It’s taking me a bit to switch to using my back buttons instead of using the buttons on the front, but I’ll get there with more practice! The looks are great as well, but my favorite part is the magnetic charging station. I just lay the controller back in its case and it immediately starts charging! I don’t have to move it around first to make it work either. 10/10 would recommend. If it was $30-40 cheaper, I think these would be flying off the shelves!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have for any Xbox player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Had the original and decided to upgrade to the second version, no disappointment at all. Quality feels better and the sticks are durable. Customizing the controller paddles/buttons is ready to do from the app in your Xbox console

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best in class.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is worth the extra money if you are a serious gamer. Definitely worth the extra, the features are the best in class.

    I would recommend this to a friend